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John Payne Email & Phone Number
Assistant Professor
at
Parsons School of Design - The New School
1 work email found
@verizonwireless.com
2 phones found area 212
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Assistant Professor
Location
New York City Metropolitan Area, United States, United States
Who is John Payne? Overview
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Quick answer
John Payne is listed as Assistant Professor at Parsons School of Design - The New School, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at verizonwireless.com, phone signal with area code 212, and a matched LinkedIn profile for John Payne.
John Payne previously worked as Head of Design at Public Policy Lab and Associate Professor of Practice at Institute Of Design (Id). John Payne holds M. Des., Institute Of Design from Illinois Institute Of Technology.
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Email format at Parsons School of Design - The New School
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{first}.{last}@verizonwireless.com
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Profile bio
About John Payne
A leader in the human-centered design / design research community for two decades, I am currently Head of Design at Public Policy Lab, a non-profit service design and government innovation consultancy with a mission of creating more helpful public services for low-income and disadvantaged Americans. As of Fall of 2024, I have accepted an appointment as Assistant Professor of Strategic Design and Management at Parsons School of Design, a division of The New School University. My research focus here will be on Designing for the Public Interest. Prior to accepting this role, I held an appointment as the Associate Professor of Practice for Technology and Society, at the Institute of Design at Illinois Tech.In 2002, I co-founded Moment, one of the first digital product design firms on the East Coast. After 15+ years as an independent consultancy, Moment was acquired by Verizon in 2018. Until 2023, I served as Verizon’s Head of Service Design + AI, where I worked to create seamless customer experiences across all channels and touchpoints for the one in three Americans who use Verizon's services. A frequent speaker and conference organizer, I have co-chaired and curated two international design conferences—EPIC 2012, the premier international conference on ethnography in business and design, and Interaction 17, The Interaction Design Association's annual global conference. Additionally, I have taught graduate-level design research and methodology courses at Parsons and NYU, lectured at SCAD, Pratt, Harvard, and Princeton. I currently advise Auburn University's College of Architecture, Design and Construction as a member of their Executive Board.
Listed skills include User Experience, Experience Design, Ethnography, Design Strategy, and 34 others.
Current workplace
John Payne's current company
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Parsons School Of Design - The New School
AeroLeads page
12 roles · 24 years
John Payne work experience
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Assistant Professor
CurrentReturning to The New School and Parsons after a number of years away, I have joined the full-time faculty as Assistant Professor of Strategic Design and Management in the School of Design Strategies. Here, I teach core courses in the undergraduate, BBA curriculum as well as within the graduate, MS SDM program. My research focus is on design for the public.
Jul 2024 - Present
Head Of Design
CurrentThe Public Policy Lab is a nonprofit, public-interest organization. We believe that effective public services are a powerful tool to help people improve their well-being and prosperity. Too often, however, public services don’t feel very friendly, or even very useful. We think the solution to better programs isn't just about new apps or better.
Mar 2023 - Present
Associate Professor Of Practice
I've taught at the Institute of Design for 3 years, the first two as Adjunct and the third as Associate Professor of Practice with a focus on Technology and Society. I had the opportunity to develop several new courses here, including Emerging Technologies and Unintended Consequences, Digital Service Design and its Social Impact, Cultural Affordances, a.
Jul 2020 - Sep 2023
Head Of Service Design
As of April 2018, my company, Moment, has become part of the Verizon family. I am taking the role of Head of Service Design, where I will work to create seamless customer experiences across channels and touchpoints for the one in three Americans who use Verizon's services.
Apr 2018 - Mar 2023
Managing Director
I am co-founder and MD at Moment, a digital strategy and design firm in New York City. My work here explores the positive contribution that mobile technologies and experience design can make to healthcare with a focus on empowerment of patients with chronic disease.
Oct 2002 - Apr 2018
Adjunct Professor
Taught in Masters of Strategic Design Planning program at Parsons the New School for Design. Collaborated on curriculum development, defined course structure and syllabus, selected course materials, prepared lectures, assignments, and exams and administered all grades. Utilized Blackboard as a course management tool. Graduate: Designing Sustainable.
2012 - 2012
Adjunct Professor
Taught in Undergraduate Design Management Program, Parsons the New School for Design. Collaborated on curriculum development, defined course structure and syllabus, selected course materials, prepared lectures, assignments, and exams and administered all grades. Utilized Blackboard as a course management tool. Courses taught: Undergraduate: Design Research.
2002 - 2004
~2 yrs
Director Of User Experience
Joined Studio Archetype as their first "Customer Experience Strategist" in 1999, 3 months later Studio Archetype folded into Sapient. Promoted to Director in 2000 and co-managed group of Researchers and Designers in Experience Modeling group (XMod).
May 1999 - Oct 2002
Design Planner
My time at Doblin started as a summer internship in Graduate School and extended into a part-time position throughout the remainder of my graduate studies.
Apr 1998 - Nov 1998
Staff Industrial Designer
Various
I worked as a staff Industrial Designer focused on Branded Retail Environments. Employers included: Sainato Design Group and Schutz International.
Jan 1994 - Dec 1996
Freelance Industrial Designer
Various
I worked for a variety of Design Consultancies as a freelance Industrial Designer. Employers included: David Walz Associates, The Human Factor, and Matrix Exhibits.
Jan 1991 - Dec 1993
3 education records
John Payne education
M. Des., Institute Of Design
Illinois Institute Of Technology
Post-Graduate Study, Design Writing, Research And Criticism
School Of Visual Arts
B. Ind., Industrial Design
Auburn University
FAQ
Frequently asked questions about John Payne
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What company does John Payne work for?
John Payne works for Parsons School of Design - The New School.
What is John Payne's role at Parsons School of Design - The New School?
John Payne is listed as Assistant Professor at Parsons School of Design - The New School.
What is John Payne's email address?
AeroLeads has found 1 work email signal at @verizonwireless.com for John Payne at Parsons School of Design - The New School.
What is John Payne's phone number?
AeroLeads has found 2 phone signal(s) with area code 212 for John Payne at Parsons School of Design - The New School.
Where is John Payne based?
John Payne is based in New York City Metropolitan Area, United States, United States while working with Parsons School of Design - The New School.
What companies has John Payne worked for?
John Payne has worked for Parsons School Of Design - The New School, Public Policy Lab, Institute Of Design (Id), Verizon Wireless, and Moment.
How can I contact John Payne?
You can use AeroLeads to view verified contact signals for John Payne at Parsons School of Design - The New School, including work email, phone, and LinkedIn data when available.
What schools did John Payne attend?
John Payne holds M. Des., Institute Of Design from Illinois Institute Of Technology.
What skills is John Payne known for?
John Payne is listed with skills including User Experience, Experience Design, Ethnography, Design Strategy, User Research, User Centered Design, Interaction Design, and Product Design.
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