Jean Ricks Email and Phone Number
Jean Ricks work email
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Jean Ricks personal email
Jean Ricks is a Revenue Protection Representative at Greenville Utilities at Greenville Utilities. They possess expertise in business analysis, financial analysis, credit, business requirements, banking and 3 more skills. They is proficient in English and French.
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Revenue Protection RepresentativeGreenville Utilities Apr 2018 - Present -
It Project AnalystBb&T Dec 2016 - Dec 2017Raleigh-Durham, North Carolina Area• assisted with the implementation of program/project activities using Clarity PPM and Sharepoint• managed day-to-day activities supporting the planning, execution and maintenance of Project Office processes • collaborated with project stakeholders, team members and service providers in collecting project status and information -
Operations Division Department Project Analyst IiBb&T Nov 2013 - Nov 2016Wilson, North Carolina• performed daily and monthly reconciliations of online accounts using SAP, Frontier and T-Recs accounting software• resolved daily exceptions originating from electronic account opening• compiled, analyzed and reported weekly and monthly metrics for executive management • facilitated and managed special projects
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Business AnalystBb&T Dec 2010 - Nov 2013Wilson, North Carolina• performed daily and monthly reconciliations of online accounts using SAP, Frontier and T-Recs accounting software• resolved daily exceptions originating from electronic account opening • performed comprehensive monitoring and analysis of internet and social media outlets for potential risks to BB&T domain names• facilitated and managed special projects
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Data Entry/Operations Center ManagerBb&T Nov 2006 - Dec 2010Wilson, North Carolina• managed the production of semi-monthly, monthly, and special payrolls for more than 32,000 associates• resolved escalated payroll issues received via telephone and email• reviewed call center policies and procedures in keeping with technology changes• compiled, analyzed and reported weekly and monthly metrics for executive management
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Lead SupervisorState Of North Carolina Jul 2004 - Nov 2006Everetts, Nc• assisted with the development and implementation of call center policies and procedures• supervised a team of call center representatives receiving inquiries from EBT (Food Stamp) card recipients;• performed monthly quality reviews on representatives and provided feedback
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SupervisorSprint Sep 2000 - May 2004Rocky Mount, North Carolina Area• supervised a team of representatives in a telephone repair center• performed monthly quality reviews on representatives and provided feedback• assisted with staffing of call center
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Project ManagerSprint Jul 1998 - Sep 2000Kansas City, Missouri Area• coordinated technical support for high-speed technology project• assisted with new hire staffing in call center
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Retirement Plan SpecialistRbc Centura Bank Jan 1998 - Jun 1998Rocky Mount, North Carolina Area• distributed retirement funds upon customer request• reconciled monthly financial reports
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Accounting ClerkHickory Springs Manufacturing Co. Dec 1995 - Dec 1997Hickory/Lenoir, North Carolina Area• reconciled corporate bank, plant payroll, petty cash and garnishment accounts• assisted in accounts receivable department channeling bank deposits to appropriate customer accounts
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Administrative AssistantClinton Area Chamber Of Commerce Jan 1995 - Nov 1995Clinton, Nc• scheduled events and activities for the civic center• distributed county-related brochures and leaflets to community
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Lifestyles Editor & Staff WriterThe Sampson Independent Jan 1991 - Jan 1995Clinton, Nc• compiled and wrote community news• edited articles submitted for publications
Jean Ricks Skills
Jean Ricks Education Details
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Mid America Nazarene UniversityCum Laude
Frequently Asked Questions about Jean Ricks
What company does Jean Ricks work for?
Jean Ricks works for Greenville Utilities
What is Jean Ricks's role at the current company?
Jean Ricks's current role is Revenue Protection Representative at Greenville Utilities.
What is Jean Ricks's email address?
Jean Ricks's email address is je****@****guc.com
What schools did Jean Ricks attend?
Jean Ricks attended Mid America Nazarene University.
What skills is Jean Ricks known for?
Jean Ricks has skills like Business Analysis, Financial Analysis, Credit, Business Requirements, Banking, Requirements Gathering, Risk Management, Project Analyst.
Who are Jean Ricks's colleagues?
Jean Ricks's colleagues are Autumn Pollard, Shaun Pridgen, Jarrett Mcgalliard, Tyler Haislip, Kelly Mayo, Roger Jones, Eddie Jackson.
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Jean Ricks
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Jean Ricks
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