Jean Roch

Jean Roch Email and Phone Number

Enjoying Retirement @
Jean Roch's Location
Saint-Colomban, Quebec, Canada, Canada
Jean Roch's Contact Details

Jean Roch work email

Jean Roch personal email

n/a

Jean Roch phone numbers

About Jean Roch

Exceptional ability to quickly learn and implement new concepts. Technical knowledge includes Optic, Mechanic, Electronic, PLC, motor drive systems, Pneumatic, Lasers and X-Rays (CAT scan). On-site customer training and an excellent knowledge of Microsoft Windows, Word, Excel, Macintosh, UNIX and networking via LAN and TCP/IP.Outstanding communications skills with written and spoken proficiencies in both French and English. Excellent interpersonal skills.Covering all of eastern America for service, installation and training,Self motivated and working as well alone as in a group, I offer a bilingual road worrier available for international travels. I would welcome an opportunity to discuss this position since I have the necessary qualifications and background that you require.Specialties: Business operations, communication skills, computer hardware, customer relations, customer satisfaction, documentation, engineering, english, french, graphical user interface, graphics software, hard drives, LAN, Macintosh, mechanical, microsoft excel, word, microsoft windows 2000, XP, networking, pre - press production, repair, research, safety, sales, scanners, scheduling, tcp/ip, translation, troubleshooting, unix, writing,

Jean Roch's Current Company Details
TOMRA/ BEST

Tomra/ Best

Enjoying Retirement
Jean Roch Work Experience Details
  • Tomra/ Best
    Field Service Engineer
    Tomra/ Best Apr 2013 - Present
    Eastern Canada
    BEST (Belgium Electronic Sorting Technology)A world leader in sorting equipment technology bestsorting.comInstalling and servicing food sorting equipment
  • Resting
    Field Services Engineer
    Resting Mar 2021 - Apr 2022
    Quebec, Canada
    Retirement
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  • Bystronic Laser Ag
    Field Service Engineer
    Bystronic Laser Ag Mar 2012 - Apr 2013
    Base Out Of Montréal
    Installing and servicing CNC Laser cutting equipments. Resonators, chiller units, dust collecting units. CNC and PLC devices.
  • Weighpack Systems Inc.
    Field Service Installation Specialist
    Weighpack Systems Inc. Nov 2011 - Jan 2012
    Montreal
    3 month contract Installing weight and packaging equipment for the food industry.
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  • Panalytical
    Seminar
    Panalytical Oct 2011 - Nov 2011
    Montréal, Qc
    2 month training seminar on Fluorescence Spectrometry.
    View
  • Morpho Detection, Inc.
    Field Service Technical Specialist Under Contract
    Morpho Detection, Inc. Jun 2010 - Oct 2011
    Montreal Airport
    This was to be a 6 month contract maintaining computer tomography (CT) equipment as an EDS (Explosive Detection Systems) using 3D image reconstruction.
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  • Loma Systems
    Field Service Engineer
    Loma Systems Jul 2006 - Feb 2009
    A leading manufacturer of metal detectors, checkweighers and x-ray equipment serving the food and drug industries.; Reported to the National Service Director Based out of Montreal, servicing eastern Canada. Responsible for installing, maintaining and certifying equipment, including scheduling and providing preventative maintenance.Certified accuracy of Checkweigher and metal detectors.Delivered on time service even when equipment situated in harsh environment.Educated customers with on site classroom training on equipment functionality.Participated in translating documents from English to French.Monitored and documented new Beta start-up. Reported back to manufacturing defects found during testing at customer locations.Reprogrammed and implemented updates as necessary to accommodate customer's requirements.Maintained a large customer base covering Quebec and the Maritimes, servicing over 300 customers annually.Established a strong working relationship with all customers as a company representative. Developed intuitive, in-depth troubleshooting techniques to accurately diagnose and repair equipment.Completed all required documentation and delivered in a timely manner to insure proper on time billing.
  • Invision Technologies
    Field Service Engineer
    Invision Technologies Sep 2004 - May 2006
    A leading manufacturer of CTX DSI equipment and x-ray units using high-speed computer thermographs (CT) as an EDS (Explosive Detection Systems).; Reported to the International Service Director Based in Montreal Airport.Responsible for the installation and maintenance of CTX DSI equipment.Directed the moving, installation and start-up of CRI equipment.Provided onsite support 20/7 to Canadian Air Travel Safety Authority (CATSA).Consistently met the required 15 minutes response time from 2; Provide preventive maintenance outside operating hours on a weekly base.Completed certification testing on a daily basis.Conducted x-ray leakage testing on a monthly basisDocumented and reported directly to head office in California any abnormalities discovered.Implemented shipping procedures to expedite delivery.Trained new operators and developed good rapport with operators.
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  • Jroch Technologies, Inc
    Manager/Owner
    Jroch Technologies, Inc Jan 2002 - Sep 2004
    A self-initiated company offering full sales and service of pre-press equipment, specializing in Scitex products.; Installed and serviced a full spectrum of Scitex equipment and diversified company to add purchase and sale of used equipment to existing services.Provided turnkey installation with full onsite training and start-up.Provided 24 hour service to clients such as QuebecOr, Transcontinental, JB Des-champs, O'Keefe Printing, Scrabini Media, Phipps Graphics and others.Sold yearly service contracts to 15% of customer base.Purchased, refurbished and sold equipment with newly issued warranty.Performed various business operations including accounting, billing and research.
  • Creoscitex (Formerly Scitex)
    Senior Field Engineer
    Creoscitex (Formerly Scitex) Apr 1994 - Nov 2001
    Scitex was purchased by Creo in April 2000. Manufacturing the top end pre-press equipment, scanners, filmsetters, thermal platesetters, full front end imposition and ripping stations; running dedicated software and hardware on UNIX base systems, proofing devices and a vast array of software and networking packages.; Working from home base in Montreal. Responsible for completing over 20 full scale Scitex installations per year.Promoted to Senior Field Engineer in 1997. Recruited and mentored two new Field Engineers. Saved the company significant sum of money by successfully repairing obsolete product in Argentina that otherwise would have needed replacementProvided network interfacing and configuration for LAN and TCP/IP. Trained in Israel and in Boston, acquiring knowledge on latest prepress equipment.Executed installation and maintenance of two flagship units, "LOTEM XL", with purchase value of over $800,000 USD each, contributing to project's overall success.Traveled internationally
  • I (Formerly Crosfield Electronics)
    Fuji Graphic I
    I (Formerly Crosfield Electronics) Jan 1989 - Apr 1994
    Purchased by Fuji graphic I&I in 1993. Crosfield was among the best drum scanner manufacturer and the forerunner of digital color retouching stations.Promoted to Senior Field Engineer in 1992. Responsible for installing and maintaining high end drum scanners and installing full digital color retouching stations.Maintained/replaced hard drive heads and voice coils.Reported and followed up on software/hardware defects and to assure customer satisfaction.Performed necessary dedicated networking.Replaced, adjusted and aligned delicate opto-mechanical equipment.

Jean Roch Skills

Customer Relations Scheduling Word Computer Hardware Troubleshooting Mac Excel Scanners Tcp/ip Translation Graphics Software French English Windows Microsoft Office Pre Press Operating Systems Customer Service Printers Problem Solving Software Installation Hardware Hard Drives Customer Satisfaction Gui Electronics Field Service Technical Training Automation Inkjet Pneumatics Digital Printing Technical Support Microsoft Word Microsoft Excel Digital Imaging Testing Process Improvement Training Engineering Leadership Networking Electrical Troubleshooting Continuous Improvement Hydraulic Systems Robotics Windows Xp Customer Relationship Management

Jean Roch Education Details

  • Cegep Thetford Mines
    Cegep Thetford Mines
    Computer And Automation
  • Collège Lionel-Groulx
    Collège Lionel-Groulx
  • School Verreart
    School Verreart
  • Electric Welding, Collège Deux-Montagne
    Electric Welding, Collège Deux-Montagne

Frequently Asked Questions about Jean Roch

What company does Jean Roch work for?

Jean Roch works for Tomra/ Best

What is Jean Roch's role at the current company?

Jean Roch's current role is Enjoying Retirement.

What is Jean Roch's email address?

Jean Roch's email address is ro****@****tron.ca

What is Jean Roch's direct phone number?

Jean Roch's direct phone number is +151459*****

What schools did Jean Roch attend?

Jean Roch attended Cegep Thetford Mines, Collège Lionel-Groulx, School Verreart, Electric Welding, Collège Deux-Montagne.

What skills is Jean Roch known for?

Jean Roch has skills like Customer Relations, Scheduling, Word, Computer Hardware, Troubleshooting, Mac, Excel, Scanners, Tcp/ip, Translation, Graphics Software, French.

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