Jean Schoeman Email & Phone Number

Cape Town, Western Cape, South Africa

Supporting Citrix ADC (Netscaler) in an Enterprise environment

Cape Town Area, South Africa

• Senior Systems Engineer in the virtualization team supporting the client’s virtualization environment and adhering to strict SLA’s. The environment consists of 4 x VMware Sphere 6.x Virtual Centre servers and +-200.
• Included in the VMware environment, the team supports various VMware vSAN clusters.
• In addition, the team also supports +- 60 Microsoft Hyper-V hosts and +- 400 virtual servers, managed by Virtual Machine Manager.
• Work closely with various teams to support the environment i.e. storage, backup, Linux and server teams.
• Mentor, train, assist and advise both junior and senior members of the team in day to day operations, procedures and troubleshooting tasks.
• Compile and update standards, baseline documents and operating procedures for the virtualization environment

Cape Town Area, South Africa

• Part of a team of engineers who support +- 1000 Wintel servers in terms of operating system support which includes Microsoft Windows 2000/2003/2008/2010/2012 servers.
• Responsible for patch management of the Microsoft servers using Microsoft System Centre Configuration Management (SCCM) tool.
• Perform the necessary research as required.
• Compile necessary processes and procedures as required.
• Part of a VMware team who supports VMware ESX environment which consists of +- 16 VMware ESX vSphere 4 hosts that run +- 300 servers.
• Compile and maintain the standby roster for the team.

Cape Town Area, South Africa

• Support Active Directory environment for +- 12 000 users, consisting of 5 forests and 14 Domains.
• Support and maintaining of AD GPO’s, Sites and Services, replication, KMS, Time Services, DHCP, DNS, WINS, Trusts and other AD related aspects.
• Maintaining and implementing AD health and best practices.
• Supporting the Vista Migration project with automated bulk user and computer migrations.
• BAU i.e. business and usual resource for Active Directory Transformation Project, and other projects as required.
• In addition to supporting the AD servers, I’m responsible for maintaining other infrastructure and application servers i.e. +- 45 server as allocated to me.

Cape Town Area, South Africa

Currently working a security project to secure a client's servers in their datacentre using Active directory group policies and Local Security policies.

• Senior Systems engineers working on Wintel servers.Contracts worked on:** Contract: PetroSA – www.petrosa.co.za (Gas and oil industry)Position: Senior Systems Engineer/Technical ConsultantResponsibilities:
• Assisted in designing and building the VMware ESX virtual environment. +- 40 Windows based physical servers were VMware virtual servers.
• Used VMware Converter to virtualise existing physical production servers.
• Provided third line support for Microsoft and VMware environments. comprised of 8 x VMware ESX 3 blade servers using VMware HA clustering and DRS technologies.
• Performed maintenance and patch management of the VMware ESX servers.
• Scoped and created templates for virtual severs which are used to deploy new virtual servers.

Cape Town Area, South Africa

• Pharmaceutical Benefit Management (PBM) is a leading medical company and was the first to introduce Managed Health Care into South Africa. All systems are written in-house and supported internally.
• Managed a team of five IT support engineers comprising of a help desk, procurement and support functions.
• Performed project management for various projects.
• Performed second- and third-line support as required.
• Was responsible for all aspects of desktop/network and server operations.
• Reported directly to senior management and directors and advised management accordingly with the day to day running of the network and various staffing issues.

Cape Town Area, South Africa

• Managed a team of three IT support staff comprising of a help desk.
• Responsible for research and implementation of special projects e.g. upgrading of legacy mail system, year 2000 project. (see below).
• Performed network and PC related troubleshooting, was responsible for solving problems that had escalated above first level support staff.
• Responsible for general network administration tasks for a Windows NT network, including mail administration, disaster recovery.
• Supported an Ethernet network and a user base of 100+ users including branch offices.
• Functioned as a solution provider, both to users and management regarding various IT related requests.

Cape Town Area, South Africa

• Network advisor and administrator.
• Responsible for implementation, maintenance and support of network and systems infrastructure.
• Support teams in co-ordination and implementation of technical IT engineering requirements.

Cape Town Area, South Africa

• Technical advisor to management and users where I offered technical advice concerning software/hardware as well as informing them about industry trends and developments.
• Responsible for purchasing of all hardware and software.
• Functioned as a network administrator for an OS/2 based network comprising of a user base of 60 workstations.
• Provided day to day support to PC users. The type of support ranged from DOS, Windows 3.1, Windows 95 and OS/2 as well as IBM token-ring networks and other software, including the I Internet.

Cape Town Area, South Africa

• Formed part of my 6 months intern work experience program.
• PC user support.
• Programming in Paradox.

National Diploma: Computer Data Processing (Information Technology), It

Vmware Vcp, Itil 3 Foundation

Mcse 2003

Vcp (Vmware Certified Professional)