Jean Chery Email & Phone Number

Plano, Tx, Us

Dallas, Texas, United States

● Maintained Server Health (HP): Regularly monitored network hardware and software of Hewlett-Packard servers. Used diagnostic tools and procedures to identify and address potential issues. Guaranteed optimal performance and stability of HP servers within the data centers.● Administered IT Infrastructure: Managed and oversaw IT solutions to ensure efficient operation of servers, virtual machines, and other data center equipment. Implemented monitoring tools and best practices to maintain system health. Achieved smooth and reliable IT infrastructure operations across 16 AEP locations. Enhance Performed various tasks including: Applying security patches to newly built servers. Troubleshooting problems with virtual servers. Replacing faulty hardware components.● Installing, configuring, and maintaining DWDM optical multiplexers for efficient data transmission.Employed relevant tools and followed established procedures. Optimized system performance, minimized downtime, and ensured data integrity.● Supported Server Lifecycle: Assisted with deploying new servers and decommissioning old hardware at all 16 sites. Coordinated logistics, performed installations/decommissioning, and ensured smooth transitions. Maintained an up-to-date and efficient server environment across all sites.● Provided Windows Administration Support: Offered expert support for Windows server environments at all 16 sites. Utilized Windows administration tools and expertise to manage user accounts, security settings, and group policies. Ensured secure and functional Windows server operations for all AEP sites.●Planned Data Center Migrations: Developed strategic plans for migrating data centers to new facilities or systems.● Maintained Accurate Rack Layouts: Regularly updated and maintained rack layouts to reflect the physical organization of site equipment. Conducted quarterly audits and documented any changes in server placement. Regularly inspected and monitored the power and cooling system.

Kansas City, Missouri, United States

● Maintained System Compatibility: Verified hardware and software functioned together seamlessly.● Managed Infrastructure: Set up, configured, and oversaw servers, storage, network devices, and DWDM multiplexers.● Ensured System Health: Conducted daily health checks to monitor physical inventory and infrastructure health.● Optimized System Performance: Administered IT solutions and monitored system operations to guarantee efficient function of all data center equipment.● Supported Server Deployment/Decommissioning: Assisted with installing new servers and removing old hardware at data centers.● Developed Migration Plans: Created plans to migrate data centers to new facilities or systems.● Managed Rack Layouts: Maintained and updated rack layouts every quarter to reflect any changes made on-site.● Preserved Infrastructure Life: Monitored and inspected power/cooling systems and took action to maintain optimal conditions for the physical infrastructure.● Troubleshooted Hardware Issues: Responded to and performed basic troubleshooting for device alarms and hardware problems.● Facilitated Collaboration: Coordinated with facility managers and customers during renovation or development activities at the data center.

Richardson, Texas, United States

Achieved 100% LAN refresh success rate for over 10,000 ethernet connections migrated from legacyCisco switches to stackable switches.● Increased data center architecture redundancy and high availability by identifying risks anddependencies, resulting in a 20% reduction in downtime.● Improved team productivity and morale by actively participating in weekly huddles and showcasingteam achievements, resulting in a 15% improvement in team morale.● Maintained efficient rack capacity using industry best practices by analyzing quarterly AssetManagement audits, resulting in a 10% reduction in rack capacity waste.● Streamlined data analysis and reporting by building dynamic dashboards in Excel, resulting in a 30%reduction in time spent on data analysis.● Ensured 99.999% uptime for mission-critical servers and network devices by monitoring overall facilityhealth using in-house BMS.● Improved efficiency and reliability of fiber connections by directing SAN migration of 2000+ fiberconnections from legacy Cisco MDS to 9718 in multiple data centers.● Improved capacity planning by surveying sites and closets to retrofit new network equipment, DWDM Optical Multiplexer Installer, power, and cooling upgrades as needed.● Improved UPS unit reliability and performance by coordinating with Schneider Electric and UnifiedPower is for regular preventative maintenance of UPS units 40kva and larger.● Ensured compliance with HIPAA requirements by properly decommissioning servers following definedprocesses and best practices.

Alpharetta, Georgia, United States

Device Installation / RemovalNW / Fiber Cabling within a cabinetDevice RebootsFundamental hardware Changes (i.e., PCI card replacements, HDD replacement, etc.)Customer / Support Team Communication Status updates as required for changes/incidents on conference calls/emails / instant messagingIncident Management – Basic device troubleshootingHP ILO Management configuration and SUN serial connectivity