Jearls Francesca Vasquez De La Cruz Email & Phone Number

Dublino, Dublino, Irlanda

Dublino, Dublino, Irlanda

Part of the ACE - Business Development Consultants Team covering the Construction and Engineering, Hospitality, Food&Beverage GB and Communication GBU business lines. Currently covering both German and Italian Market. The role as Business Developer Consultant - Accelerated Customer Engagement involves:-Managing inbound phone, chat and product inquiries following a qualification process in order to identify prospect/customer needs and assist accordingly-Projecting a professional, high quality image to potential and existing Oracle GBU customers when answering inbound calls and chats-Using CRM system to create and track lead activity-Documenting and communicating information gathered during qualification process calls-Meeting monthly and quarterly targets on response time to inquiries, non-revenue related sales inquiries and leads passed to sales reps converting to Opportunities

- Generated and developed sales leads through cold calling, social media platform (LinkedIn) and financial databases - Working in CRM made initial contacts with decision makers and collected qualifying information- Support the business to build and maintain relationships in the Capital Markets segment during all stages of the sales cycle.- Daily exposure to client activities (financial institutions): to inform and support their use of the subscribed financial services- Collaborate cross-functionally to support the marketing activity on different social media platforms (LinkedIn, Twitter)- Participate and manage organisation of virtual meetings across Europe- Contributor to Simmetree's IT infrastructure development and alignment to the business cycle

Roma, Italia

- Provided written analysis on Italian and European politics- Gathered information, managed phone calls and emails for the organization of events- Assisted in the writing of confidential emails, diplomatic cables and note verbali- Re-organized the Political, Cultural and Economic archives(All the above was executed either in Spanish, Italian or English, depending on the task)

Roma

- Assisted international students through the Italian immigration process during Orientation Week- Solved personally or through team work any document related issues- Assisted the different Immigration Department teams by clarifying the students' interaction procedures - Managed and trained unexperieced workers - Managed confidential data- Updated the university's database BlackBaud

Roma, Italia

- Attended students throughout the Italian immigration process- Collected and scanned documents for online archive- Updated students’ data on Blackbaud database- Interacted personally with students to answer questions or update their profile on the university database- Assisted students in cases of emergency (theft and loss of properties/documents)

Roma, Italia

- Analyzed EU social media and websites- Wrote analysis and reports on EU Commission and Parliament sessions to facilitate firms’ policies development- Organized bilateral meetings and events

Rome

- Recorded meeting minutes- Provided students with information about the university legal organization- Contributed to the organization by bringing cases

Roma, Italia

- Cured the EU section of the library through database registration- Provided new material for the library- Collaborated in the development of projects with the Human Resources and European Policies departments

Bachelor Of Arts (B.A.), International Relations And Affairs

Major in International Affairs Minor in Business Administration

Education record

Activities and Societies: Preparatory course to apply to the Academy of Diplomacy of Peru (thought in Spanish) Classes: - History.

Education record

Activities and Societies: Summer Session Exchange summer courses to complete my Minor in Business Administration: - Business Anthropology.

Education record