Currently focused on building healthcare products by collaborating with cross-functional teams
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Product ManagementTakedaBengaluru, Ka, In -
ConsultantDeloitte Digital Jun 2022 - PresentBengaluru, Karnataka, India-Led a Product team in transforming the performance of a chatbot, resulting in significant enhancements in efficiency and user satisfaction.-Reduced Customer Complaints by 20% through data-driven decisions leveraging AWS CloudWatch for precise data analysis, driving targeted improvements.-Developed the complete user journey experience for a Donor Experience platform, streamlining interactions and improving engagement.-Spearheaded the exploration and integration of cutting-edge Gen AI capabilities into the chatbot, positioning the product at the forefront of innovation.-Gathered comprehensive requirements for complex modules and meticulously drafted user stories to guide development efforts effectively.-Collaborated closely with the design team to conceptualize and implement UX design wireframes and visual designs for a web portal, ensuring seamless integration with the overall product vision.-Led usability testing initiatives, leading to measurable improvements in user experience scores and overall product satisfaction.-Provided invaluable support to development teams by clarifying technical and product-related details, fostering a cohesive and productive working environment.-Produced detailed Functional Design Documents, meticulously documenting product specifications and requirements for presentation to stakeholders and validation teams, ensuring alignment with project objectives and user needs.-Hands-on experience in JIRA, Confluence and Figma-Recognised with Applause Award Twice for exemplery contribution for the success of Donor Information System of a US major Healthcare Client -
Senior Commitee MemberInternational Relations Center - Group Imt Sep 2020 - Mar 2022 -
Senior System EngineerInfosys Feb 2017 - May 2020Thiruvananthapuram Area, India-Played a pivotal role in shaping the product roadmap through insightful technical assessments..-Estimated feature scope leveraging front-end expertise and methodologies like t-shirt sizing, contributing to collaborative product roadmap development.-Spearheaded the development of intuitive user interfaces, using front-end technologies, resulting in 25% increase in user engagement. -
Placement CoordinatorMar Baselios College Of Engineering And Technology Aug 2014 - Jan 2016
Jebin James Skills
Jebin James Education Details
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Computer Science -
Computer Science
Frequently Asked Questions about Jebin James
What company does Jebin James work for?
Jebin James works for Takeda
What is Jebin James's role at the current company?
Jebin James's current role is Product Management.
What schools did Jebin James attend?
Jebin James attended Institute Of Management Technology, Ghaziabad, Udacity, Mar Baselios College Of Engineering And Technology, St Antony's Public School.
What skills is Jebin James known for?
Jebin James has skills like Leadership, Accountability, Teamwork, Microsoft Office, Html5, Angular, Web Development, Communication, Public Speaking, Agile Methodologies, Team Management, Team Leadership.
Who are Jebin James's colleagues?
Jebin James's colleagues are Lukas Szabo, Ahmed Zaghloul, Natalia Rosenberg, Michał Nazim, Karl Todd, Jessica Dann, Kerstin Pflieger.
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Jebin James
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