Project Management:Lead cross-functional project teams and communicate project deliverables, expectations, and timelines.Monitor project progress, identifying and addressing roadblocks to maintain momentum.Utilize project management methodologies to ensure on-time and on-budget project delivery.Stakeholder Management:Foster positive relationships with internal stakeholders and facilitate collaboration across teams.Conduct regular project update meetings, addressing stakeholder concerns and ensuring transparency.Quality Assurance and Documentation:Oversee project documentation and plans, conducting quality assurance checks.Facilitate post-project evaluations, ensuring compliance with regulations and industry best practices.Vendor Management:Coordinate with vendors, attend meetings, and monitor project progress.Act as a point of contact, maintaining positive relationships and ensuring effective communication.Analysis and Support:Support the production of project proposals or business cases.Gather and analyze data to inform decision-making.UAT and Go Live:Coordinate User Acceptance Testing (UAT) and communicate progress to stakeholders.Facilitate the sign-off process for system deployment, ensuring successful project delivery and maintenance.System Admin:Responsible for network and system management for 100+ users in UAE, Qatar, and Oman.Monitoring and deploying endpoint antivirus protection.Vendor management and negotiation.Account, cloud storage, and workstation setup.Management of Microsoft Office 365 installations, email, and Active Directory.Maintenance of Avaya IP phone system, fax machines, and Audio/Video systems.Configuration and maintenance of FortiGate firewalls, including VPN.CCTV and NVR device maintenance.Documentation of network configuration, mapping, and service records.Development of policies, procedures, and training for network administration.Annual budget for new IT product purchases and initiatives (500K AED).

Perform routine hardware and software testing, configuration and installation.Configuration and administration of CISCO routers, switches.Configuring mail clients and trouble shooting.Backup scheduling and monitoring.Remote desktop support for all users.Regularly monitoring and maintaining computer systems and networks, and alerting the IT manager if any issues need to be looked into and resolved.Make periodic preventive measures on servers and network components for smooth functioning of all IT systems.Monitor and remove virus spyware and other unauthorized software.Monitor and maintain antivirus and client installations.Testing of computers and ensuring that computer systems are functioning properly.Maintenance and upgrading of computer systems or offering recommendations on upgrades needed.Networking and connecting computers within the same organization to enhance communication.Replacing parts as required and maintain IT assets.Trouble shoot and repair network connectivity, services, and software, cabling and performance problems.Troubleshoot and resolve hardware, software, and network and printer issue reported to the service desk.Install, move, remove, configure and troubleshooting desktop, peripherals, etc.