Jessica C. Email & Phone Number

Leominster, Massachusetts, United States

Ayer, Massachusetts

Responsible for all incoming calls or inquiries from customers via phone or emailEnter orders received via e-mail, fax, phone or via EDI into the company databaseCommunicate with sales department to ensure proper pricing, ordering, and issues are resolved in a timely manner.Communicate with production/logistics departments to ensure all product will be.

Framingham, MA

Purposefully worked within the order management department to make sure all customer interactions (written and verbal)—internal and external met and/or exceed set quality, productivity, and customer service standards.- Managed sales orders for all business types into appropriate sales system while ensuring sales order accuracy by verifying pricing.

Framingham, MA

Provide world-class customer service to customers including subscribers, caregivers, payers, programs, installers, referral source, and to internal Lifeline departments. - Responded to phone, mail, electronic and fax inquiries, requests and complaints from subscribers - Secured and input referral data to CPC systems- Proficiently and effectively solve.

Framingham, MA

Worked in the critical call center by handling incoming telephone calls from our subscribers, who include both the elderly and medically-at-risk individuals - Initiated outbound calls to designated emergency responders that provide assistance to our clients in minor, major, and potentially life threatening situations.- Respond to incoming subscriber calls.

Wellesley, Massachusetts, United States

Professionally greets and performs any necessary health screening for all patients entering the practice for medical appointments.Verifies patient demographics and insurance information.Ensures all patients have completed and signed all forms as needed.Checks patients in, in order to inform clinical unit of patient’s arrival.Collects payments for visit and.

Criminal Justice/Police Science

Education record