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Jecille Perez is listed as Major Incident Manager | ITIL 4 Certified at ING, a company with 61353 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Jecille Perez.
Jecille Perez previously worked as LMIM Engineer at Ing and IT Analyst at Tata Consultancy Services. Jecille Perez holds Bachelor Of Science In Information Technology, Information Technology from Polytechnic University Of The Philippines.
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With a foundation in IT service management and a passion for excellence in incident resolution, my journey has led me to the role of Major Incident Manager at ING. Here, I harness my ITIL certification and hands-on experience to steer Wholesale Banking Tech domains through crises, ensuring rapid recovery and minimal impact.At Tata Consultancy Services, my escalation expertise was honed, culminating in a transition to ING where my focus on effective communication and meticulous incident coordination drives organizational resilience. My approach centers on collaboration with cross-functional teams to facilitate seamless incident management processes.
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Metro Manila
Primary point of contact for all escalations related to critical and high priority incidents (outages of IT services, with potential customer impact) within all of Wholesale Banking Tech. Suppot and guide the DevOps teams during incident assessment, host the incident call, communicate incident updates on a timely manner, and organize root cause analysis.
Philippines
Worked intially as a Systems Engineer, eventually became an IT Analyst and worked as an Incident Manager for a health insurance account.
Taguig, National Capital Region, Philippines
Attended training only, not completed.
Mandaluyong, National Capital Region, Philippines
Technical support for Samsung home etertainment equipment end-users.
Mandaluyong, National Capital Region, Philippines
Internship requirement for college curriculum.
Other employees you can reach at ing.com. View company contacts for 61353 employees →
Dominika Walisko
Colleague at Ing
Tarnowskie Góry, Śląskie, Poland, Poland
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SS
Sofie Sergoynne
Colleague at Ing
Antwerp Metropolitan Area, Belgium
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JM
Jesse Moes
Colleague at Ing
The Randstad, Netherlands, Netherlands
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AD
Anneleen Deriemaeker
Colleague at Ing
Ghent Metropolitan Area, Belgium
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JH
Joanna Hajkiewicz
Colleague at Ing
Będzin, Śląskie, Poland, Poland
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EO
Erwin Olijslager
Colleague at Ing
Amsterdam, North Holland, Netherlands, Netherlands
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MB
Maxime Bos
Colleague at Ing
Bunnik, Utrecht, Netherlands, Netherlands
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BH
Barry Hijkoop
Colleague at Ing
The Hague, South Holland, Netherlands, Netherlands
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MZ
Marco Zuliani
Colleague at Ing
Greater Milan Metropolitan Area, Italy
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CJ
Corine Janne D'Othée
Colleague at Ing
Liège, Walloon Region, Belgium, Belgium
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Quick answers generated from the profile data available on this page.
Jecille Perez works for ING.
Jecille Perez is listed as Major Incident Manager | ITIL 4 Certified at ING.
Jecille Perez is based in Metro Manila, National Capital Region, Philippines while working with ING.
Jecille Perez has worked for Ing, Tata Consultancy Services, Accenture In The Philippines, Transcom, and Teletech Philippines.
Jecille Perez's colleagues at ING include Dominika Walisko, Sofie Sergoynne, Jesse Moes, Anneleen Deriemaeker, and Joanna Hajkiewicz.
You can use AeroLeads to view verified contact signals for Jecille Perez at ING, including work email, phone, and LinkedIn data when available.
Jecille Perez holds Bachelor Of Science In Information Technology, Information Technology from Polytechnic University Of The Philippines.
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