Pioneering batch of the globally formed team of Process Optimizers and continuous improvement network focusing on Nestlé's strategy to move in a more digital and automation-enabled workforce. Analyzed end-to-end processes across business units and define key business opportunities and improvement areas.Championed automation, continuous improvement and lean office initiatives for NBS Manila – Digital & Social Media and IT & Identity and Access Management team:a. Standardization of Digital & Social Media team's periodic reports into one PowerBI dashboardb. Creation of Power BI dashboard for daily/weekly/monthly ticket reports. c. Automation of transactional activitiesd. Lean office and process mapping activitiesLead the process design and roll-out of robot workflow for automation. Initiatives aimed at eliminating repetitive and transactional activities where all efficiencies contributed in achieving year-on-year operational cost savings.

Analyzed key performance indicators like capacity utilization, overtime, productivity and productivity index of the IT and Digital Services team. Assigned as the focused improvement lead and drive implementation of standardization and lean office initiatives. Quantify automation and process initiatives to equivalent cost savings.

Part of Nestlé's 24/7 consumer engagement team who responds to consumer inquiries and complaints raised through various social media platforms like Facebook, Twitter & Instagram. The major brand campaigns below were supported by virtually/digitally interacting with consumers:a. 2017 National Milo Marathon b. Milo Summer Sports Clinicc. Coffee-Mate Liquid Creamer Launchd. KitKat Trade Promose. Nestlé Cream & Maggi recipe requests f. Bear Brand Star sa Tibay Promog. Sponsorship inquiries for all Nestlé Philippines' brands, etc.Performed defensive brand listening and online consumer engagement for all brands under Nestle Philippines and Nestle Trinidad & Tobago. Created post-campaign analysis related to Bear Brand Adult Plus' launch and product line extension of Nesfruta (Buko, Guyabano & Mangosteen)Assigned as the business unit specific point of contact for content publishing and FAQ management for Infant Nutrition brands - Nido, NAN and Cerelac. (Trained with the Milk Code of the Philippines).

Identified opportunities for business development on untapped markets around Central Luzon and other selected areas in North Luzon to increase the following: a. Out-of-home (OOH) consumption of Lucky Me! Pancit Canton; b. Sales value and sales account carrying Lucky Me! Supreme Cup; c. Opened sales accounts (HORECA) for Crushed Grahams, Mama Sita's Oyster Sauce, etc. Lead and mobilized business development/brand activation projects for the following brands: a. Mama Sita's Araw-Ihaw Project (activation on major convergence points like festival, etc.); b. Dress-up and point-of-purchase (POP) displays on transit terminals around Luzon for Lucky Me! Supreme Cup;Achieved 49% sales growth for Lucky Me! Supreme cup on identified weak areas in North and Central Luzon through the replication of Project Transformers.

Primary scope of work is under the Standardized Request-to-Pay (R2P) Training Program. Exposure involves data gathering, process analysis and standardization across the Asia Pacific Region - Philippines, Australia, New Zealand, Singapore, Japan and China.