James Curran Email & Phone Number

Santa Clara, Ca, Us

I spent a 2 month career gap pursuing the following goals:AWS Certified:Solutions Architect Associate - DONEDeveloper Associate - DONESysOps Associate - DONESolutions Architect Professional (AWS CSAP)Cisco Certified:Network Associate (CCNA) - DONENetwork Professional (CCNP Enterprise) - IN PROGRESSKubernetes Certified:Administrator (CKA)

Switzerland 🇨🇭 , Ch

• Deployed AWS infrastructure and services with tools such as ArgoCD, Helm, and Terraform. Included VPC / Subnets / Internet GW / Route Table / Security Groups / EC2 worker nodes / Node Groups / EKS Cluster.• Created an opensource based employee offboarding solution that was compliant with Roche HR-IT data access policies and global data privacy regulations. It used Python3, GitHub, PostgreSQL, and RestAPIs to correlate Roche HR data with SaaS tooling user lists and alerted admins if terminated users were found.• Wrapped a legacy Terraform based Splunk Observability deployer with Python3. This allowed it to run unattended from GitHub. Previously, engineers needed to GIT clone it and run it locally.• Standardized observability for Roche’s Navify Platform onto Datadog. This sunset 7 legacy SaaS tooling contracts.• Helped Roche teams configure DataDog for RUM, RDS DBM, APM, microservice app instrumentation, Real-Time logging, AWS IM, K8s health monitoring, GitHub Source-Code Integration, secure secrets handling, and JFrog Artifactory integration.• Performed IT admin duties for SaaS tools including Jfrog Artifactory, Okta, Splunk O11y, DataDog, Bitbucket and Slack. Responsibilities included user onboarding, offboarding, technical assistance, and handling end-user Q&A.• Created a set of Python Flask applets that rendered properties files for the Roche Config Generator. This reduced the learning curve required to interact with Config Gen.• Handled user escalations as part of our commercial tooling service desk rotation.• Conducted cost/benefit analysis and presented SaaS tooling decision matrixes to leadership. Advocated for tooling standardization.• Tracked and provided software license cost inputs to leadership for annual budget forecasts.• Worked with vendor account teams and Roche Procurement to renew license contracts for SaaS tools.

San Jose, Ca, Us

• Identical core duties mentioned below plus:• Created Python based scripts and Flask applets to support projects. Examples: Config Compliance, IOS Upgrader, App Central, Config Drift Detector.• Monitored and maintained the network with DNA Center and VManage.• Assisted team members with network projects that required Python coding.• Partnered with InfoSec engineers to remediate discovered PSIRT vulnerabilities at scale with multithreaded NetMiko based scripts.

San Jose, Ca, Us

• Provided tier 3 break/fix support for Cisco's global campus, branch, and partner site network infrastructure.• Was the technical point of contact for assigned implementation and upgrade projects.• Worked with IOS / IOS XE / AireOS based devices.• Familiar with cat 9000 / 6500 / 4500 / 3850 / 3750 / 4948 series hardware• Supported wireless infrastructure including Wism2 / 5508, 3504, 5520 WLCs / 4800, 3800, 3700, 3600 series APs / Cisco Prime Infrastructure / DNAC assurance.• Protocols included - BGP, EIGRP, STP, RSTP, HSRP, VSS, dot1q, vlans, TCP/IPv4/6.• Worked on DWDM rings (15454 M12 & M6 chassis / TCC / SMR / OTU2_XP / CTC / OSC / OPT-Pre / GE_XP / etc.

San Jose, Ca, Us

• Provided second line phone / email / Webex consultations to independently debug complex network problems for large enterprise customers located worldwide.• Worked on problems of diverse scope where analysis required evaluation of identifiable factors.• Served as product subject matter expert for Cisco 3560, 3750, 4000, 4500, 6500, and 7600 Cisco LAN hardware platforms.• Product lines used IOS, CatOS, Hybrid OS, and IOS XE based Cisco operating systems. • Examined device crash files, show techs, and running configs.• Reviewed packet captures, debugs, and internal command outputs.• Researched known software bugs or filed new ones for development.• Performed lab recreates to reproduce client production issues.

Bachelor Of Science, Business Administration

Business Adminstration