Advisor
CurrentGrowth and strategy advisor in the mental and behavioral health startup space
2024 - Present
~2 yrs 7 mos
AeroLeads people directory · profile
Jed Diamond Email & Phone Number
Customer and GTM Strategy & Operations | Product Marketing | Duke MBA
at
GIMBHI
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer and GTM Strategy & Operations | Product Marketing | Duke MBA
Location
New York, United States
Who is Jed Diamond? Overview
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Jed Diamond is listed as Customer and GTM Strategy & Operations | Product Marketing | Duke MBA at GIMBHI, based in New York, United States. AeroLeads shows a matched LinkedIn profile for Jed Diamond.
Jed Diamond previously worked as Advisor at Gimbhi and Fractional GTM and Product Strategy Leader at Self-Employed. Jed Diamond holds Master Of Business Administration - Mba, Strategy Concentration, Product Management Concentration from Duke University - The Fuqua School Of Business.
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Profile bio
About Jed Diamond
For over 10 years, I’ve been leading product and marketing strategy and operations to drive customer acquisition, experience, and retention across companies and industries, including The Advisory Board / Optum in healthcare and education, and Zillow and Yelp in consumer marketplaces. I’m passionate about leveraging user research and data analysis to discover and implement solutions that improve experiences and opportunities for users and customers.I started my career at The Advisory Board where I consulted in the higher ed and K-12 space for the company's EAB division, helping institutions expand access and opportunity for diverse learners while growing EAB’s business through product innovations. I piloted and launched a survey product that rapidly secured $500K in new firm revenue and led go-to-market efforts and product strategy for the first K-12 product, which doubled projected first-year revenue.I then led product strategy and delivery for the Payment Integrity Compass SaaS product, delivering software improvements for 8 hospital clients worth $5M in contract value, in close collaboration with 30 product, data, and engineering stakeholders. I doubled client product utilization while ensuring that 100% of users reached targeted success metrics.At Zillow, I led launch efforts for Zillow’s Flex program in two major markets and drove user research informing the product roadmap to ensure improved user acquisition and retention, resulting in improvements to user onboarding and success measurement products.Most recently at Yelp, I've led strategy on potential product acquisitions and approaches to growing the product user base, leveraging internal data and external user research to provide recommendations directly to the C-Suite.Skills: Data Analytics, SQL, BI Tools (Tableau, Looker), Salesforce, Qualtrics, Agile
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10 roles · 5 years
Jed Diamond work experience
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Fractional Gtm And Product Strategy Leader
Current
Self-Employed
2023 - Present
~3 yrs 7 mos
Manager, Strategy
Managed and supported 4 analysts in conducting competitor and market research, reviewing product and platform data analytics to inform product strategy, and collaborating with internal teams on CEO-driven initiatives. Partnered with corporate development to assess product acquisition options in home services, restaurant, and local ads verticals by modeling revenue scenarios and analyzing product user bases, driving C-Suite decisions.Oversaw customer research focused on understanding product perceptions versus competitors, designing surveys to gauge demographic variations in user preferences, platform use cases, and user engagement patterns.Identified internal and external KPI trends impacting user engagement, focusing on product and marketing approaches to grow user traffic beyond key metro markets (e.g. SF, LA) post-pandemic and informing strategic plan.
2022 - 2022
Senior Manager, Customer Strategy
Created a marketing and product roadmap to drive Zillow Flex adoption, retention, and B2B growth, in partnership with PMs, marketing, and sales, supporting Flex program’s 200% annual revenue growth.Led market research analyzing Flex buyer needs, conducting 30 customer interviews, and running data analysis of broker unit economics, surfacing potential Flex program scaling changes to proactively address. Drove product strategy for incentivizing agents on the platform, analyzing value props, customer segmentation, and scoping out pilots to A/B test solutions including loyalty rewards and retention initiatives.Led product pricing strategy for the Flex Program and revenue modeling with the Data Science team, resulting in successful acquisition of customers in several dozen new markets.
Jun 2020 - Jul 2021
Product Marketing Manager Mba Intern
Led Zillow Flex GTM processes; researched buyer motivations, used SQL to create view of brokerage-level performance metrics, created prioritized customer segments based on Flex fit, and developed channel strategy, partnering with sales, research, marketing, operations, comms, and product to acquire 500+ brokerages in Atlanta and Phoenix.
Jun 2019 - Aug 2019
Senior Product Adoption Manager
Led strategy and roadmap for two B2B SaaS products, identifying product enhancements, communicating value, and driving renewals of $5M for 8 hospital clients, partnering with 30 product, data, analytics, and engineering stakeholders. Drove 5x revenue growth for key customer group by demonstrating product’s value proposition and use cases via messaging tailored by persona and channel, and crafted award-winning case study highlighting impact.Increased user adoption by up to 100%; surfaced user pain points and adoption barriers via user research, led customer demos to communicate product value, new features, and use cases, and differentiated product by audience.Secured $3M in total customer ROI, building Excel customer analytics dashboards to highlight and track key metrics.
Jul 2017 - Jun 2018
Senior Product Marketing Analyst
Supported 70% growth and 93% renewal rate of key customer segment by researching user needs, crafting sales enablement assets, supporting sales with subject matter expertise, and messaging for distinct personas.Launched first product in new industry sector to $2.5M in subscription revenue and 100 customers, doubling year’s forecast, and earned highest customer rating in launch year, by driving GTM and crafting messaging and positioning.Executed 8 marketing strategy projects on topics including market segmentation, GTM strategy, positioning and messaging, value propositions, product-market fit, and marketing funnels.Secured $500K+ in new revenue by building, piloting, and launching customer survey product, designing sales material and collateral, writing web copy and case studies, and driving campaigns to generate sales pipeline
Dec 2014 - Jul 2017
Product Marketing Analyst
Conducted 600+ user and industry interviews to surface market trends and customer needs.Led presentations and webinars for audiences of 75+ attendees, driving customer engagement and retention.
Feb 2013 - Nov 2014
Associate
Authored 50+ customized, client-specific white papers and market research reports.Maintained 4-6 concurrent projects while regularly liaising with clients on objectives.
Jun 2011 - Feb 2013
Staff Assistant, Office Of Congresswoman Donna F. Edwards
Jan 2011 - Jun 2011
2 education records
Jed Diamond education
Master Of Business Administration - Mba, Strategy Concentration, Product Management Concentration
Duke University - The Fuqua School Of Business
Bachelor Of Arts (B.A.), Political Science And International Relations
University Of Southern California
FAQ
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What company does Jed Diamond work for?
Jed Diamond works for GIMBHI.
What is Jed Diamond's role at GIMBHI?
Jed Diamond is listed as Customer and GTM Strategy & Operations | Product Marketing | Duke MBA at GIMBHI.
Where is Jed Diamond based?
Jed Diamond is based in New York, United States while working with GIMBHI.
What companies has Jed Diamond worked for?
Jed Diamond has worked for Gimbhi, Self-Employed, Yelp, Zillow, and Zillow Group.
How can I contact Jed Diamond?
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What schools did Jed Diamond attend?
Jed Diamond holds Master Of Business Administration - Mba, Strategy Concentration, Product Management Concentration from Duke University - The Fuqua School Of Business.
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