Jed Andin Email & Phone Number

Singapore

Singapore, Singapore

Singapore

Singapore, Singapore

• Strategic leader to local Retail Operations Manager; comprises of 7 personnel in 8 markets. (Singapore, ANZ, Malaysia, Philippines, Indonesia, Pakistan, India & South Africa) • Developed and implemented new Policies & Procedures • Responsible for development and implementation of Productivity & Labor model; for Malaysia, South Africa and Pakistan including Japan, HK & China• Responsible for strategic project objectives using analytics to ensure operational KPI metrics are achieved• Spearheaded local team to execute local strategy and ensured company’s vision interprets to the local market• Drive development & implementation of incentive programs• Responsible for developing loss prevention safety program for stores • Introduced best practice for new store openings, store remodel, store closings & store maintenance program• Developed and managed external vendor relationships with key cross-functional partner at corporate and in the field (Traffic Counter: RetailNext) • Key contributor and collaborated with various departments to execute corporate/operational initiatives (E.g. OMNI, E-commerce, IT, Marketing, Legal, HR) by facilitating implementation approach • Key lead in developing and implementing operational improvements in stores

Asia

• Drove strategic business goals and priorities through commercial Planning & Sales, KPIs• Determined strategic retail timing & action calendar that directs internal and external teams to meet deadline and streamline processes• Coached & led local operations team of 250 personnel including 7 high performing Area Managers in 4 markets (Singapore, Malaysia, Thailand & HK)• Spearheaded the Retail department and focused on the front-line operational network of 38 standalone stores across Singapore, Malaysia, Thailand and Hong Kong fleet• Frequently review, align and keep superior updated information on operational issues and performances indices such as Resources management, Operating procedures and P&L status• Led and managed the planning process to ensure weekly & monthly operation activities are executed • Held monthly employees meeting to give information, accept feedbacks and provided updated training • Evaluated and researched on Market/ Customer needs; identify, address product and training opportunities and keeping abreast of consumer patterns • Managed and execute cross-functional initiatives by facilitating implementation approach• Introduced, reorganized and launched new store openings, remodel & closings• Implemented standard processes and tools to operate consistently across the affiliates and ensure optimal in-store execution • Invented retail toolkit and trackers to support sales measurement and retail strategies• Responsible for career development and succession plan programs to develop future leaders• Partnered with Area Managers to review and improve field operations and capabilities• Identified retail inefficiencies and initiated in-store coaching opportunities and development needs in all (key) stores• Responsible for recruiting & hiring of passionate and customer focused team

Singapore

• Recipient of 2013 TYPO Global Retailer award • Generated and exceeded budget sales by 20% for FY2014 • Achieved wage spend of 5.7% to a budget of 6.3% for FY 2014 • Oversee 4 store stores in Singapore with total annual sales turnover of $6million • Instrumental in growing TYPO Asia from one store to thirteen stores across Singapore and Malaysia • Operated & oversaw TYPO Malaysia and recruited a junior Area Manager based in market• Acted as brand consultant for license partners in the Philippines

Singapore

• Recruited as the first Store Manager to lead TYPO• Sales accountability of SGD 1.5M annually • Managed 12 team members (1 ASM & 1 SUP, 10 casuals) • Exceeded budget and KPI results, achieving highest worldwide sales for TYPO Store annually. • Oversaw scheduling and controlling wage costs to 7% of sales • Visual merchandising, maintain store presentation and implementation of all in-store promotions and marketing campaigns• In-charge of inventory control• Demonstrated consistent customer satisfaction through excellent customer service

Singapore

Singapore

Singapore

Singapore

Singapore

Master Of Business Administration - Mba, Business Administration And Management, General, Distinction

Activities and Societies: Tennis, Weightlifting, Personal Training

Retail Management