As a Senior Solution Architect at SolutionStack, I lead the design and implementation of advanced IT solutions tailored to meet the diverse needs of our clients. Leveraging over a decade of experience in cloud operations, IT infrastructure, and project management, I collaborate closely with clients and cross-functional teams to translate complex business requirements into scalable, resilient IT architectures. My role involves driving technical workshops, providing mentorship, and staying at the forefront of industry trends to continuously enhance our offerings and support SolutionStack's growth trajectory.

As an IT MSP Consultant with a specialization in IT operations, architects and solutions building with social media management. I possess a strong blend of technical skills and social media expertise to help our clients optimize their digital presence and IT infrastructure.Key Responsibilities:Social Media Management:• Design and create customized posts for clients.• Share relevant content across various social media platforms.• Develop social media strategies aligned with client business goals.• Monitor and analyze social media performance metrics.• Provide regular performance reports and insights to enhance engagement.IT Operations Management:• Oversee and streamline in-house or cloud IT operations.• Create detailed IT roadmaps and processes.• Implement and manage cloud solutions like Azure and AWS.• Deploy and manage networking infrastructure, storage solutions, security, and data protection.• Handle application deployments and Office 365 solutions.• Conduct routine IT maintenance and support.Computer Repair and Custom Builds:• Perform repairs, including virus removal and data retrieval.• Set up computers, devices, and printers efficiently.• Build custom computers tailored to client needs.• Provide diagnostic servicesQualifications:• Proven experience in IT consulting and social media management.• Strong understanding of cloud technologies (Azure, AWS).• Proficiency in networking, storage solutions, security, and data protection.• Excellent communication and interpersonal skills.• Ability to analyze social media metrics and provide actionable insights.• Experience with computer repair and custom builds.

As Lead, IT Solutions Architect, Planning Applications , I work closely with business and IT leaders to define, develop and implement solutions for the supply chain planning area. This area includes critical touchpoints to the consumer including demand, inventory, and supply. The position also has a heavy emphasis on supporting the implementation of end-to-end supply chain planning. As Lead IT Solution Architect, I spend most of my focus leading the execution of large strategic projects or system enhancements. I also assist our first level application support team in resolutions of issues that require your elevated expertise.Essential Duties & Responsibilities:• Identify and lead implementation of improvements using knowledge of E2E Supply Chain capabilities, industry knowledge, and Under Armour business processesInterpret business requirements and communicate possible technical solutions to non-technical audiences.• Act as project lead or workstream lead for large strategic projects, with responsibility of owning success of effort through all stages of the project lifecycleBecome an expert in the business processes and industry best practices within area of responsibility, as well as other areas that directly interact.• Leverage knowledge of solutions and business processes to assist level 1 / 2 support teams as needed. For major issues causing significant operational impact, organize and lead cross functional task force to resolve issue.• Build relationships with the business leaders in the direct area of support to improve collaboration and to become a trusted partner.• As senior member of team, provide leadership and guidance for consultants, other IT or functional teammates during project efforts or during daily activities.

Blue Link Associates Limited develops and delivers an integrated ERP, inventory management, customer relationship management (CRM) and accounting system for small and medium size businesses. When we began operations in 1992 we were the first to offer Windows-based software that is customizable and upgradeable. This allows us to accommodate unusual and distinct customer needs in such a way that does not lock our customers into older releases of the software years down the road.If you are looking for software to help grow your company – you have found the right place!Blue Link Associates Limited began operations in 1992 with our first full implementation in 1995. This customer, our first, continues to use Blue Link to this day and continues to enjoy software upgrades. We are completely customer-focused and as a result have a very satisfied long-standing customer base.Many Blue Link customers have been found on the Profit 100 List of Fastest Growing Companies and have decided to fuel their growth with Blue Link software. Our software supports and contributes to this, with some growing more than ten-fold in size and revenue.We our proud of our team that delivers personalized service to each of our customers. Each Blue Link customer receives service and support from someone they are familiar with and who knows their business inside and out.Key Operations• Manage/run the IT department/operations in-house/collocation• Administrate/Implement current and new IT infrastructure, cloud based operations/hosted solutions• Plan and deploy projects from VoIP, Microsoft Azure deployments and hosted environements.• ERP application deployment and administrative duties. BlueLink ERP (Linux/Windows/Mac).• Office 365 host cloud solutions, Partnered. Implemented and administrate current deployment, and partner deployments.• Plus more.

Consolidated Metal Group Inc. (CMGI) operates a number of specialized metals processing and manufacturing companies. CMGI provides a high level of commitment and support to the companies that are acquired and operated.The investment in each business extends well past just its requirements for financial support, and CMGI’s management team is intimately involved based on the needs of the business, playing an on-going support role with each operating company’s management team.Each company’s mission is to provide its customers with “value added products and services” which enhances their competitive advantage.Key Operations• Manage/run the IT department/operations in-house• Administrate/Implement current and new IT infrastructure, cloud based operations.• Plan and deploy projects from VoIP to SolidWorks development• Design, create drawings for clients/customers and in-house fabrications using SolidWorks• SolidWorks certified user - attended several courses from Essentials to Advanced Assembly.• ERP application deployment and administrative duties. SM3/EMi M1 (Steel Manager, Linux/Windows).• Office 365 host cloud solutions, T3 plan. Implemented and administrate current deployment.

Tridacom is a one-stop provider for IT Solutions and VoIP Communications Services. Established in 2008, Tridacom is a full service technologies firm providing a broad spectrum of services to help your business stay connected. From IT Solutions to VoIP Communications Services, the Tridacom team has technology experience dating back to the 1990’s and a clear understanding of the needs and choices available to today’s businesses. We are driven by our vision and core values, based on the desire to be a leading provider in technology solutions without sacrificing quality or customer service. Tridacom aims to be the leader in the creation of a global environment in which businesses stay connected using technology to fill business needs and improve productivity. We know the key to our success is in our customer base and strive to create lasting partnerships based on reliability and mutual collaboration to meet your business goals.SpecialtiesIT Consulting & Services, VoIP Services, Server, Desktop & App Virtualization, Microsoft Windows Domains, Data Backup, Archiving & Recovery, Cloud Migrations, High Availability, Load Balancing & Redundancy, Networking Setup, Off Facility Moves & Upgrades

• Management Traits: Review budget/make adjustments, analyze invoices (ISP's/Telco's/Hardware & Software), Dell Premier services.• OS: Microsoft Windows (7, XP, Vista, Mac, Linux) • Networking: Network infrastructure and setup, configuring and testing. Creation of network maps and any adjustments needed.• DNS: mappings, creating records, adjust to domain, etc.• Networking: Large setups from CAT-5E drops, and patch panel setups, to simple networks.• Browsers: Web based testing using all current and regressive versions of Internet Explorer, Netscape (Mozilla/Gecko), AOL, Firefox, Google Chrome• Email Client: Tested and support over 40 different email clients, including, all AOL clients, Netscape, Hotmail, Yahoo, Lotus Notes, Outlook 98 +, Express 5.0 +, Entourage for Mac • QA Testing: Test Director, Test Center, knowledge of Win Runner and Load Runner • Productivity: Microsoft Office Suite, MS Project, MS Visio• Issue Management: Remedy, IssueTrak, Heat Tracking, CRM, ACT• Source Management: Visual SourceSafe• Monitoring: HP Openview, Sitescope, Perfmon, IPSentry• Remote Management: Go to Assist, Service Desk - Portal development and deployment and Monitoring services (Citrix), SecureCRT, PCAnywhere, Terminal Services, Remote Desktop, VPN• ESXI 5.0 VMWare environment: Configure, setup and maintain.• Microsoft Exchange services: Configure, create, add of mailboxes/users. Implement and testing.• Equalogix (SAN): Implement, test and configure to work in a domain environment. (Storage utilities)• Symantec Backup Exec: Testing and configure minor properties (Tape Backup Solution)• Astaro Secrurity Gateway (Sophos): Config/Administration and adjustments (Testing aswell).• Centralized Printing (Xerox WorkCenters) - Configure and deploy.• Active Directory: Setting up GPO's/OU's in the forest or scope of the AD.• Domain, Network Administrator and Owner• VoIP services• GoToMeeting/GoToWebinar - implement and deploy services,training and testing.

• Email Client: Tested and support over 40 different email clients, including, all AOL clients,Netscape, Hotmail, Yahoo, Lotus Notes, Outlook 98 +, Express 5.0 +, Entourage for Mac• QA Testing: Test Director, Test Center, knowledge of Win Runner and Load Runner • Database: MS SQL 7.0/2000 +, SQL 2008• Domain, Network Administrator• Software Technical Support, assisted clients and supported a spa/salonware software.

Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.Developed training materials and procedures, and trained users in the proper use of hardware and software.Responsible for users' inquiries regarding computer software and hardware operation to resolve problems. Installed and configured computer hardware operating systems and applications. Monitored and maintained computer systems and networks.Talked staff/clients through a series of actions, either face to face or over the telephone.Analyzed network problems diagnosed and solved hardware/software faults. Provided support, including procedural documentation.Supported the roll-out of new builds of applications. Set up new users' accounts and profiles.Prioritized and managed many open cases at one time.Tested and evaluated new technology.

* Large Network, large cat 5e drops• Hardware Systems Specialist• Repaired and Trouble shooted PC's and Macs• Assisted and website and graphic designs

Daily duties and responsibilities included: firewall, IPS and VPN systems administration, vulnerability management, scanning and assessments, proxy server and content filtering administration, project security reviews, anti-virus and anti-spyware systems, troubleshooting and related technical information security tasks.Carried out analysis, design, production, development and delivery of new and existing training courses, to meet the curriculum needs in terms of time, cost and specification. Assisted in Bridge orientation sessions and responded to questions concerning pc-related issues.Delivered practical IT/ training consolidation in the operational environment, in line with the appropriate policies and procedures of Endo Networks.Responsible for the on board maintenance, operation, and support of the master/main computer systems and for ensuring computer systems which affect guest services are operational at all times.Designed and developed computer skills curriculum, which will include the creation of course outlines, lesson plans, and examinations.Assisted in the graphics department, creating dynamic and simplistic graphics for client use.