Jedd Kim Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Working at Meta on Horizon Worlds (formerly Facebook Horizon)Point of Contact (PoC) and Subject Matter Expert (SME) for the Integrity QA TeamSupported Horizon Worlds through weekly releasesSupervised the Integrity QA Team, working on prioritization, delegation, and time management of QA and test requestsCreated test plans and test cases for multiple features, including Functional, Integration and Regression Testing using TestRail and ExcelIdentified and created test plans for cross-functional areas, including Games, Community, Social, Textures/Assets, and moreReported test results and risks to Integrity stakeholders, including Management, Engineering, and Design TeamsConstantly identified and provided mitigation for issues that can be used as harassment, exploitation and misconductTriaged bugs weekly and worked on fix verification, escalation, and providing informationProvided assistance and knowledge to the Operations Teams, including Guides, Live Moderators, and Community Ops Reviewers

Greater Seattle Area

Worked in the Technology Solutions Group to analyze, test, and resolve issues affecting the core application, Fiserv-DNA, and all applications connected to or integrated in it.Documented test plans, testing scenarios, test scripts, and coordinated all test activities to obtain timely sign offs for multiple projects as Test Lead.Communicated with product owners and project managers to clarify acceptance criteria, identify risks, and develop mitigations or scenarios within the context of the project.Managed individual projects and maintained the lifecycle after deploying to production.Resolved consumer-related issues and requests to ensure the delivery of a quality product.Provided Level 2 Client Support on escalated issues regarding core applications.Tested on multiple platforms including: Web, Mobile, Application.Worked remotely on occasion to complete work efficiently.

Redmond, Wa

Worked as a Quality Assurance Consultant under Luxoft for AT&T Mobility.Assessed the quality of the product's baseband processorDeveloped and executed test case/feature development using Quality Center ManagementTested network certification of devices and verified builds on a bi-weekly basisTested multiple devices, rotating between chipsets

Redmond, Wa

Contracted for Microsoft Games as a QA Tester, testing X-Box gamesMentored newcomers in quality-assurance and quickly became co-lead after 3 monthsProvided client developer teams with detailed reports on quality, identified bugs/flaws and recommended fixes Knowledge in bug database programs such as JIRA and Visual Studios Proactive investigative testing to widen perception and become most knowledgeable on team Executed and assisted in the development of test cases for projectWorked on X-Box Fitness, Gears of War: Ultimate Edition