Disabilty Awareness Training Programs• Developed and delivered “Open for Business Accessibility Program” with a grant from the Governor’s Council on Developmental Disabilities to provide ADA compliance training for small business owners.• Implemented state wide “Disaster Training for People with Disabilities” with a grant from the Governor’s Council on Developmental Disabilities to develop disaster preparation plans.• Worked with Mayo Clinic to train staff - “Removing Barriers to Health Care” - to improve service quality, patient satisfaction and ADA compliance.• Produced web-based “Disability Sensitivity” with a grant from the Governor’s Council on Developmental Disabilities to provide access to disability awareness training. • Created and implement marketing support programs for GDA courses - over 15,000 people have participated in training programs to date. Contract Trainer for Learning Innovations Inc. - Project based engagements:* Co-developed and program managed 12 new hire technical sales training classes for IBM/Lenovo over 4 year engagement period with excellent evaluations from sponsor and participants. * Developed and delivered “Effective Business Management for Service Managers”; “Selling in Large Accounts”, “Selling to CIO’s” and “Territory Management” delivered with outstanding reviews from students.* Developed and delivered Leadership Training workshops for IBM Business Partner Managers. * Facilitated “Selling at Technical Trade Shows” training in workshop and on-the-job training formats for a wide range of clients. * Principal architect for performance based executive development programs with extensive post-class mentoring for the Chickasaw Nation Learning Institute.

Opportunity Business Manager, IBM Global Services (1996 - 2000)Developed marketing programs for professional services including training management services, custom content development, technology-based training and performance consulting services. • Consistently achieved all key business measurements including revenue, enrollment, customer satisfaction, consultant utilization, profit and growth. Increased revenue from $0 M to $13.0 M over four year period. Education Program Manager, IBM Education and Training (1992 - 1996)Lead consultant responsible for the business assessment, high level design and implementation of complex project plans to support major IBM sponsored certification projects. Work products included: Business Plan, Training Plan, Test Development and Delivery Plan, Administrative Support Plan, and Marketing Plan.• Multiple (8+) large scale technical certification programs announced within a two year period to support IBM’s Global Business Partner strategy, increased market share and customer satisfaction. Senior Education Consultant, IBM Business Partner Education (1990 - 1992)Team leader for wide variety of strategic-planning and project-management assignments. Significantly reduced course development time and expense. Managed projects to develop executive level courses for IBM Business Partners. Work products included marketing and support plans as well as curriculum. • Successfully delivered training to over 2,500 Executives worldwide to support IBM Business Partner program requirements.Prior IBM PositionsIBM National Marketing and IBM Office Products DivisionSeveral sales and marketing manager positions Achieved 15 consecutive IBM 100% Clubs for sales excellence.IBM President’s Trophy for the best IBM Branch Office in the country. Three National IBM Branch Trainer of the Year awards.