James Dickinson Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, Us

Manage the process of deploying applications to our production environment

Charlotte, North Carolina, Us

• Manage the build process for multiple concurrent releases• Automate build and deployment process through build system like Azure• Maintain various software feature branches using a Source Control System• Design and configure continuous integration Azure through collaboration with developers• Work with development teams to troubleshoot issues• Participate in deployment & configuration of the application as needed• Assist the Software Operations Team with deployment responsibilities• Developed change control processes in ServiceNow • Write PowerShell scripts to automate step in deployment processes and other projects• Setup containerization technology for Python and Web based applications (Docker & Anaconda)

• Implement TeamCity to automate the build of the code checked into GitHub• Researched and designed testing inside of TeamCity to insure code meets company standards• Build Sandcastle projects to document all code based on comments and XML documents generated during the build. • Deployed documentation built by Sandcastle as a website that can be accessed by other developers• Worked on deploying built code to AWS• Implemented NuGet in the projects and set up TeamCity to utilize packages from NuGet. • Setup TeamCity to put updated when code is checked into version control• Configured TeamCity to notify person that checked in the code of success or failures • Technology used: PowerShell, .NET, Web services, IIS, MS Servers, VPN, TeamCity, GitHub, NeGet, Jasmine, Grunt, and AWS.

Charlotte, Nc, Us

• Designed and implemented critical systems with for software deployment architecture• Developed PowerShell scripts to use a SOAP call to Remedy that is used by all users • Developed PowerShell to generate an Excel reports on a weekly or monthly base and email them out • Wrote a PowerShell Script to Archive Log data to a compressed folder • Worked one on one with venders to resolve problem and implement solutions• Applied patches to Operating Systems and software as needed • Trouble shoot unexpected issues dues to unexpected data and determined best cores of action• Worked closely with other team members and teams within the organization• Wrote full documentation on deploying and troubleshooting• Wrote SQL to collect data for reporting and adding data for record keeping• Worked to ensure that Software is deployed to systems seamlessly and handled gracefully when problem come up by notifying the correct teams. • Technology used: PowerShell, .NET, REST, SOAP, Web services, SQL, SCCM, App Portal, SharePoint, IIS, Active Directory, Remedy, MS Servers, VPN, WSDL, and file repositories

New York, Ny, Us

Charlotte, Nc, Us

• Managed Active Directory by creating and disabling accounts, creating OUs, creating security groups and integrating AD to other systems• Trouble shoot problems with systems and applications remotely and onsite; implementing best solutions • Manage exchange server, domain controllers, file servers, switches and routers as well as software deployment• Created and implemented new policies and processes for the IT department (ticket management, system prep, and others)• Implemented and managed systems and network security and over saw testing of this security by 3rd party• Mentored Junior technicians by training them and giving them guidance and support

Monroe, Nc, Us

• Upgraded systems used in executive offices as well as in manufacturing facilities • Deploy Office 2013 connecting to Office 365• Repaired and maintain systems in offices and manufacturing facilities• Work alone as well as with team members and vendors to find best solutions• Audit inventory of IT hardware to determine current and future needs • Document problems and solutions for local users as well as remote users

Redmond, Washington, Us

• Analyze System Logs, Application Logs, XML Logs and others to determine problems with Exchange • Work with customers to collect data and troubleshoot problems to determine root cause• Manage case load and document finding from case data• Work alone as well as with team member and other vender to find best solutions• Help customers implement solutions as well as deploy new solutions• Assisted in migration to new environment from legacy systems and hydride environments

Charlotte, Nc, Us

• Managed Active Directory by creating accounts, disabling accounts, modifying memberships and changing data• Trouble shoot problems with networks and applications remotely and onsite then implement solutions • Manage exchange server, domain controllers, and software deployment• Deploy and Manage backup solutions (local and off site)• Configure and deploy networking equipment (Routers, Switches, Access Points, and More)

Charlotte, North Carolina, Us

• Worked in Active Directory and Exchange Management Console to changing permissions, disabling account and modifying user and computer data as needed.• Provide Technical support for 3200 end users over the phone and on location for proprietary software• Managed system migrations by traveling onsite and training end users• Support all Microsoft applications (ex. Office, Windows, and others)• Worked with scripts to automat functions and set standards• Managed new user setup and workstation deployment

Charlotte, Nc, Us

• Managed Active Directory by creating accounts, disabling accounts, modifying memberships and changing data• Trouble shoot problems with hardware and software remotely and onsite for root cause then implement best solutions • Manage exchange server, domain controllers, BES, Virtual systems, and system securities• Managed and documented software deployment and licensing• Configure and deploy networking equipment (Routers, Switches, Access Points, and More)• Supervised and mentored other technicians

Richfield, Minnesota, Us

• Diagnosed & repaired Apple, Dell, HP, Lenovo, Toshiba, Gateway, and Sony Computers• Recommended solutions for customers and educated them on the various options available• Installed and repaired software and hardware, including removal of viruses and spyware• Helped protect and back up important data

Provo, Ut, Us

• Led a team of four interns on a variety of software development projects• Collected business requirements to determine scope of the project • Setup a developing environment with Linux, JBoss, Tomcat, Eclipse, and Ajax • Developed a web based bug submission and enhancement requests application for Bugzilla• Developed a Java application to synchronize XML Data with an Oracle Database

Taylorsville, Utah, Us

• Gathered business requirements with State of Utah employees, and project managers• Documented the technical requirement for the software we developed • Modeled and created databases using ORM and Barker ER• Worked remotely through state of Utah’s VPN to use the LDAP system• Developed a web based application allowing State of Utah employees to enter their time, and manage projects• Tested multiple versions of the software and managed development repositories

Bachelor Of Computer Science, Computer Software Engineering

High School Diploma, General Studies