James Dickinson

James Dickinson Email and Phone Number

Global IT Change Manager at Barings @ Truist
Charlotte, North Carolina, United States
James Dickinson's Location
Charlotte, North Carolina, United States, United States
James Dickinson's Contact Details
About James Dickinson

Personal Skills: Excellent communication and customer service skills, quickly learn procedures and methods, self-motivated and assertive, can easily break a large project down into smaller pieces, and prioritize goals.Computer Skills: Ability to troubleshoot problems quickly and implement solutions. I am experienced in Blackberry Enterprise Server, Windows Server, Active Directory, Exchange Server, Windows 8.1, Windows 7, Windows XP, Android, iPhone, Blackberry, Windows Phone 8, Google Docs, Microsoft Office, Lync, Linux, OS X, VMware, Symantec Backup Exec, McAfee Endpoint Encryption, Spam filtering, Cisco VPN Client, Citrix hosted apps, Thin Clients, Dos, Remote Desktop, Repository and Version Control. A firm understanding of networking systems involving WAN, LAN, TCP/IP, VPN, DHCP as well as hardware implementation and maintenance, with a strong background in C#, Java, Visual Basic, SQL, HTML, Ajax, XML. Strong understanding of development platforms software lifecycles.

James Dickinson's Current Company Details
Truist

Truist

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Global IT Change Manager at Barings
Charlotte, North Carolina, United States
Website:
truist.com
Employees:
27245
James Dickinson Work Experience Details
  • Truist
    Truist
    Charlotte, North Carolina, United States
  • Barings
    Associate Director
    Barings Feb 2021 - Present
    Charlotte, North Carolina, Us
    Manage the process of deploying applications to our production environment
  • Barings
    Deployment Engineer
    Barings Feb 2018 - Feb 2021
    Charlotte, North Carolina, Us
    • Manage the build process for multiple concurrent releases• Automate build and deployment process through build system like Azure• Maintain various software feature branches using a Source Control System• Design and configure continuous integration Azure through collaboration with developers• Work with development teams to troubleshoot issues• Participate in deployment & configuration of the application as needed• Assist the Software Operations Team with deployment responsibilities• Developed change control processes in ServiceNow • Write PowerShell scripts to automate step in deployment processes and other projects• Setup containerization technology for Python and Web based applications (Docker & Anaconda)
  • Wyndham Capital Mortgage
    Build Engineer
    Wyndham Capital Mortgage Sep 2017 - Dec 2017
    • Implement TeamCity to automate the build of the code checked into GitHub• Researched and designed testing inside of TeamCity to insure code meets company standards• Build Sandcastle projects to document all code based on comments and XML documents generated during the build. • Deployed documentation built by Sandcastle as a website that can be accessed by other developers• Worked on deploying built code to AWS• Implemented NuGet in the projects and set up TeamCity to utilize packages from NuGet. • Setup TeamCity to put updated when code is checked into version control• Configured TeamCity to notify person that checked in the code of success or failures • Technology used: PowerShell, .NET, Web services, IIS, MS Servers, VPN, TeamCity, GitHub, NeGet, Jasmine, Grunt, and AWS.
  • Bank Of America
    Automation Developer
    Bank Of America Aug 2016 - Aug 2017
    Charlotte, Nc, Us
    • Designed and implemented critical systems with for software deployment architecture• Developed PowerShell scripts to use a SOAP call to Remedy that is used by all users • Developed PowerShell to generate an Excel reports on a weekly or monthly base and email them out • Wrote a PowerShell Script to Archive Log data to a compressed folder • Worked one on one with venders to resolve problem and implement solutions• Applied patches to Operating Systems and software as needed • Trouble shoot unexpected issues dues to unexpected data and determined best cores of action• Worked closely with other team members and teams within the organization• Wrote full documentation on deploying and troubleshooting• Wrote SQL to collect data for reporting and adding data for record keeping• Worked to ensure that Software is deployed to systems seamlessly and handled gracefully when problem come up by notifying the correct teams. • Technology used: PowerShell, .NET, REST, SOAP, Web services, SQL, SCCM, App Portal, SharePoint, IIS, Active Directory, Remedy, MS Servers, VPN, WSDL, and file repositories
  • Tiaa
    Senior Automation Engineer
    Tiaa Jan 2016 - Aug 2016
    New York, Ny, Us
  • Serc Reliability Corporation
    Senior System Engineer
    Serc Reliability Corporation Jun 2015 - Nov 2015
    Charlotte, Nc, Us
    • Managed Active Directory by creating and disabling accounts, creating OUs, creating security groups and integrating AD to other systems• Trouble shoot problems with systems and applications remotely and onsite; implementing best solutions • Manage exchange server, domain controllers, file servers, switches and routers as well as software deployment• Created and implemented new policies and processes for the IT department (ticket management, system prep, and others)• Implemented and managed systems and network security and over saw testing of this security by 3rd party• Mentored Junior technicians by training them and giving them guidance and support
  • Colfax Fluid Handling
    Support Engineer
    Colfax Fluid Handling Nov 2014 - Dec 2014
    Monroe, Nc, Us
    • Upgraded systems used in executive offices as well as in manufacturing facilities • Deploy Office 2013 connecting to Office 365• Repaired and maintain systems in offices and manufacturing facilities• Work alone as well as with team members and vendors to find best solutions• Audit inventory of IT hardware to determine current and future needs • Document problems and solutions for local users as well as remote users
  • Microsoft
    Support Escalation Engineer Iii
    Microsoft Jun 2014 - Nov 2014
    Redmond, Washington, Us
    • Analyze System Logs, Application Logs, XML Logs and others to determine problems with Exchange • Work with customers to collect data and troubleshoot problems to determine root cause• Manage case load and document finding from case data• Work alone as well as with team member and other vender to find best solutions• Help customers implement solutions as well as deploy new solutions• Assisted in migration to new environment from legacy systems and hydride environments
  • Neteffect Technologies
    Systems Engineer
    Neteffect Technologies Apr 2014 - Jun 2014
    Charlotte, Nc, Us
    • Managed Active Directory by creating accounts, disabling accounts, modifying memberships and changing data• Trouble shoot problems with networks and applications remotely and onsite then implement solutions • Manage exchange server, domain controllers, and software deployment• Deploy and Manage backup solutions (local and off site)• Configure and deploy networking equipment (Routers, Switches, Access Points, and More)
  • Amwins Group
    It Support Specialist
    Amwins Group Sep 2011 - Mar 2014
    Charlotte, North Carolina, Us
    • Worked in Active Directory and Exchange Management Console to changing permissions, disabling account and modifying user and computer data as needed.• Provide Technical support for 3200 end users over the phone and on location for proprietary software• Managed system migrations by traveling onsite and training end users• Support all Microsoft applications (ex. Office, Windows, and others)• Worked with scripts to automat functions and set standards• Managed new user setup and workstation deployment
  • Refresh Technologies, Inc
    Systems Administrator
    Refresh Technologies, Inc Jan 2009 - Sep 2011
    Charlotte, Nc, Us
    • Managed Active Directory by creating accounts, disabling accounts, modifying memberships and changing data• Trouble shoot problems with hardware and software remotely and onsite for root cause then implement best solutions • Manage exchange server, domain controllers, BES, Virtual systems, and system securities• Managed and documented software deployment and licensing• Configure and deploy networking equipment (Routers, Switches, Access Points, and More)• Supervised and mentored other technicians
  • Best Buy
    Geek Squad Agent
    Best Buy Oct 2007 - Dec 2008
    Richfield, Minnesota, Us
    • Diagnosed & repaired Apple, Dell, HP, Lenovo, Toshiba, Gateway, and Sony Computers• Recommended solutions for customers and educated them on the various options available• Installed and repaired software and hardware, including removal of viruses and spyware• Helped protect and back up important data
  • Novell
    Software Development Intern
    Novell Jan 2007 - Jul 2007
    Provo, Ut, Us
    • Led a team of four interns on a variety of software development projects• Collected business requirements to determine scope of the project • Setup a developing environment with Linux, JBoss, Tomcat, Eclipse, and Ajax • Developed a web based bug submission and enhancement requests application for Bugzilla• Developed a Java application to synchronize XML Data with an Oracle Database
  • State Of Utah
    Software Development Intern
    State Of Utah Sep 2006 - Dec 2006
    Taylorsville, Utah, Us
    • Gathered business requirements with State of Utah employees, and project managers• Documented the technical requirement for the software we developed • Modeled and created databases using ORM and Barker ER• Worked remotely through state of Utah’s VPN to use the LDAP system• Developed a web based application allowing State of Utah employees to enter their time, and manage projects• Tested multiple versions of the software and managed development repositories

James Dickinson Skills

Windows Server Windows 7 Active Directory Microsoft Exchange Troubleshooting Technical Support Databases Computer Hardware Operating Systems Vpn C# Linux Xml Sql Html Android Network Administration Blackberry Microsoft Office Vmware Esx Vmware Workstation Disk Encryption Symantec Backup Ios Tablet Pc Spam Filtering Network Hardware Virtual Private Network Customer Service Java Servicenow Windows 10 Software As A Service Object Oriented Programming Object Relational Mapping Mobile Technology Information Security Technology Integration Wireless Networking .net Framework Vendor Management Microsoft Orchestrator Teamcity Powershell Get Amazon Web Services Automation

James Dickinson Education Details

  • Neumont College Of Computer Science
    Neumont College Of Computer Science
    Computer Software Engineering
  • North Davidson High School
    North Davidson High School
    General Studies

Frequently Asked Questions about James Dickinson

What company does James Dickinson work for?

James Dickinson works for Truist

What is James Dickinson's role at the current company?

James Dickinson's current role is Global IT Change Manager at Barings.

What is James Dickinson's email address?

James Dickinson's email address is je****@****ail.com

What is James Dickinson's direct phone number?

James Dickinson's direct phone number is +170472*****

What schools did James Dickinson attend?

James Dickinson attended Neumont College Of Computer Science, North Davidson High School.

What are some of James Dickinson's interests?

James Dickinson has interest in Social Services, Outdoors, Technology, Cars, Education, Triathlons, Environment, Science And Technology, Food, Health.

What skills is James Dickinson known for?

James Dickinson has skills like Windows Server, Windows 7, Active Directory, Microsoft Exchange, Troubleshooting, Technical Support, Databases, Computer Hardware, Operating Systems, Vpn, C#, Linux.

Who are James Dickinson's colleagues?

James Dickinson's colleagues are Hasnaa Rma, Lene Sperling, Joshua Rivera, Donald Hill, Joy James, Quintishia Dillard, Jacob Eckard.

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