Jason Edinger Email & Phone Number

Alexandria, Va, Us

Virginia, United States

Handle the management, administration, technical implementation, and documentation of Enterprise systems, servers, and network hardware such as firewalls/routers/switches. Responsible for managing and mentoring junior level staff.Administering Enterprise firewalls and firewall management systems (Watchguard), and SSL VPN proxies Administering Enterprise Endpoint Protection/Antivirus systems (Symantec Endpoint)Administering Enterprise-level patch management systems (WSUS and Dell KACE)Administering Dell K1000 and K2000 devices, to include systems management, patching, scripted OS and software deployments, hardware/software inventory, printer management, etc…Assist in the management of software licensing, including performing inventories, working with vendors, doing asset reports, performing audits, and generally maintaining compliance.Administering Active Directory, Group Policy, DHCP/DNSNetwork administration including subnetting, VLAN’s, and overall IPV4 architectureWorking with the Manager of IT to implement all security controls, standards, and policies across the EnterpriseImplementing and assisting in the overall management of host-based and network-based Intrusion Detection Systems (IDS) / Intrusion Prevention Systems (IPS) and monitoring capabilitiesResearching and testing new hardware and software technologiesProducing detailed documentation including data flow diagrams, logical diagrams, physical diagrams, policies and procedures as requiredMonitoring IS Security resources such as US-CERT and NIST to detect emerging threats and providing proactive measures to ensure adequate protectionAssist with VMware vSphere 5.x infrastructure administrationAssist with Storage Area Network administration

Alexandria, Virginia

The Escape Room Guys is a LLC that offers a variety of services in the Escape Room industry. We maintain a blog that reviews the rooms we complete and offer news, tips and tricks and other entries relevant to the industry.We also offer consulting services on theme/puzzle/clue development, can help train new Game Masters while acting as "mystery guests" (like mystery shoppers), and can play (or beta)-test your rooms to work out any hitches before they open to the public.We also develop rooms and business plans for room creation, and will game master the rooms on-site at your location.

Washington, Dc

Act as main point of contact for client supportBuild new workstations/servers (physical/virtual)Support Windows XP, Vista, 7, Server 2003, 2008, Exchange 2003, 2007Troubleshoot network and user issues (hardware and software)Conduct weekly maintenance for production servers and workstationsManage client data backupsManage/monitor client internet and intranet (wired/wireless), Active Directory and Group Policy, firewalls, VPN, Windows Updates, Antivirus updates (Symantec, Trend Micro, Microsoft ForeFront)Setup/configure mobile devices email/services (BlackBerry, iPhone, Android)Configure/manage Microsoft ExchangeMaintain external network configuration (DNS hosting, etc)Create instructional documentation for usersCreate Standard Operating Procedures for internal and client installationsInterface with vendors for new service/hardware requests/purchases (CDW, Dell, ISPs, etc)Managed client inventory (hardware, software)Create recommendations for client infrastructure upgradesSupport surveillance systems

Build workstations and servers (physical and virtual)Update company website (SiteFinity)Script and perform custom application installationsManage and monitor data backup for internal and hosted servers (Storage Guardian)Manage and monitor internal network, internet connectivity, data center facilitiesManage Active Directory, Firewall, VPN access (Sonicwall)Configure server patching (Microsoft System Center Configuration Manager), DNS, external spam/antivirus service (SpamSoap)Respond to phone and email application issuesTroubleshoot hosting and networking issuesCreate and update user manuals, help files, support documentation and processes

Monitor and troubleshoot the local area network and wireless networkConfigure servers to optimize network performanceProvide support, administration, and maintenance of network equipmentTroubleshoot hardware/software problems and configurationsInstall new equipment (Laptops, Desktops, Projectors, Phones, Printers, Server hardware)Maintain network diagrams and best-practice proceduresUpgrade server hardware/softwareSetup/configure Remote Installation Services/Windows Deployment Services for new hardwarePerform diagnostics on failing hardwareMaintain district databases (SasiXP, NJSmart)Manage Active Directory (Add/Remove users and computers, etc.)Manage Group Policy Objects across the LAN and deploy software and updates automaticallyAuthor/maintain disaster recovery plansInterface with Faculty for new software instructionMaintain/Update Email user accounts, distribution lists, District websiteManage network firewall and content filter (Microsoft ISA)Responsible for resolving Technical Support RequestsWork with Vendors on new system installation (Citrix)Organize and maintain standard software install sharesMonitor/maintain IP phone switches and voicemail

Co-managed a project to upgrade configurations for access to applicationsHelped maintain and upgrade Visual Networks hardware for more than 900 clientsPerform fault isolation and diagnostics on failing equipment (Cisco routers, modems, etc.)Support SMART network subscribers (new and current)Handle requests for modifications to customer and core routers to provide access to DTCC products.Troubleshoot problems impacting the customer's ability to perform their daily tradesTroubleshoot configurations (hardware and software) during downtime of a circuit/router/visual ace etc.Install and maintain hardwareInterface with vendors (Verizon, AT&T) for technical assistanceMonitor and troubleshoot the DTCC network, applications and systems in use by internal and external clientsProvide support, administration, installation and maintenance of telecommunications networksMaintain operating procedures for the network, technical specifications and documents/drawingsInvolved in network implementation/maintenance (deploy equipment, etc.)Experience with WAN and LAN environments, and the associated hardware, software and data communications techniques.Update/create Service Center tickets, Turnover log, Communications contact list, NEO phone listing, WAN spreadsheets, hardware inventoryServe as the primary interface between our clients and vendors.

Bachelor Of Science, Computer Science

Education record

Studied courses on Project Leadership as well as Communication techniques and tactics.