Jed Lacy Email & Phone Number

Bloomington, Illinois, United States

Normal, Illinois, United States

Germantown Hills, Il

Act as liaison between clients and technicians by scheduling services, answering inquiries, and documenting customer invoices into accounting interface

Germantown Hills, Il

Conducted home inspections to assess customer needs and operated cleaning equipment to provide a thorough serviceCompleted and reviewed customer invoices and secured payments for services

Morton, Illinois, United States

Regularly traveled on-site to Peoria area distribution centers and inbound processing centers to support inventory recovery projects, perform standard work audits, and monitor ASN compliance standardsLed “Inventory Adjustments Digitalization Project” by providing practical transition away from paper documentation during Covid-19 pandemicDeveloped standard work and created training videos for “Microsoft Power Apps Daily Audits Project” and “FIORI Exceptions Reporting… Show more Regularly traveled on-site to Peoria area distribution centers and inbound processing centers to support inventory recovery projects, perform standard work audits, and monitor ASN compliance standardsLed “Inventory Adjustments Digitalization Project” by providing practical transition away from paper documentation during Covid-19 pandemicDeveloped standard work and created training videos for “Microsoft Power Apps Daily Audits Project” and “FIORI Exceptions Reporting Project”Tabulated and analyzed results for quarterly statistical test counts for 8 distribution center facilities and made recommendations for improvement and presented findings to CPD facility managers and PSLD leadershipHeaded Morton Employee Experience Council’s “Launch Yourself” committee, which provided the entire Morton campus with 6 professional development events in 2021 and 2022 Show less

Morton, Illinois, United States

Supported and provided training to 9 reconcilers, and served as main reconciliation point of contact for 13 domestic and 8 international Cat Parts distribution centersContributed to service loss avoidance of 6,500 service tags by working closely with inventory management team to identify and reconcile high priority aged inbound ASNs and outbound orders

Morton, Illinois, United States

Researched and performed cleanup on 5,200 aged revenue orders within Caterpillar’s global networkAssisted in the successful completion of 4 quarterly SOX audits

Morton, Illinois, United States

Reconciled inventory discrepancies by investigating various inbound and outbound audit trails and determine a root cause for adjusting on hand inventoryDeveloped relationships and maintained daily communication with operations staff and facility management

East Peoria, Illinois, United States

Provided quality customer service by responding to customer needs promptly and effectively

Urbana-Champaign, Illinois Area

Evaluated analytics for website redesigns measuring page views, session duration, and bounce rate; then curated data to produce case study deliverables for project proposalsInitiated strategic relationships with over 65 companies through the use of cold-calling and persuaded prospective clients to meet with business development team to discuss contracting future marketing efforts

Urbana-Champaign, Illinois Area

Edited and finalized audio production for 15 radio advertisements using Cool Edit Pro softwareCompiled secondary research and wrote copy for an assortment of clients including: The Fellowship of Christian Athletes, Joe’s Brewery, and Christopher Jordan Orthodontics

Urbana-Champaign, Illinois Area

Produced weekly opinion articles with the intention of persuading readers towards or against a particular stanceConceptualized articles around an array of unique topics including: Facebook is doomed to become the next MySpace, Friendly competition in America does not exist, and Fantasy football mends broken bondsCollaborated with editorial board to strategically determine topics of interests for UIUC’s diverse student body

Urbana-Champaign, Illinois Area

Generated $4,500 in revenue by building rapport with donors and used persuasion to obtain contributions

Urbana-Champaign, Illinois Area

Supervised 12 person committee by identifying innovative ways to combat societal issues facing the Champaign-Urbana communityImplemented “Don’t Be That Guy” Twitter campaign to advocate positive change on the issue of binge drinking