James May

James May Email and Phone Number

Global Head of CX - EVERSANA INTOUCH / Managing Director - Healthware Engage. Business leader delivering measurable, commercial success in multiple markets specialising in Health, Retail, FMCG & Tech @ EVERSANA INTOUCH
James May's Location
London, England, United Kingdom, United Kingdom
James May's Contact Details

James May work email

James May personal email

About James May

I am a business leader with a consistent and proven track record of helping to unlock measurable sales growth across a broad spectrum of the world’s leading brands. I’ve devoted more than 30 years to managing high performing teams within some of the world's leading health, digital, media and creative agencies. Although having significant experience in all major categories (products and services), my core strengths are in the healthcare, consumer packaged goods, retail, food & drink, automotive and technology sectors.Now in London, I previously spent twenty years living and working in key, developing markets across the world, having been based in China (Shanghai), Russia (Moscow), Thailand (Bangkok) and Chile (Santiago).Throughout my career, I have gained experience managing businesses (including P&L responsibility), successfully pitched for new business, co-created go-to-market strategies (both e-commerce + DTC) and led digital transformation, focused on data-driven innovation.For the last two years, I've been focused on growing my understanding and use of artificial intelligence, concentrating on how, when and where machine learning and large language models can be applied to content creation and channel optimisation.In my free time, I write children's books and have already published a series of three stories called Two Unlikely Friends available to buy on Amazon.

James May's Current Company Details
EVERSANA INTOUCH

Eversana Intouch

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Global Head of CX - EVERSANA INTOUCH / Managing Director - Healthware Engage. Business leader delivering measurable, commercial success in multiple markets specialising in Health, Retail, FMCG & Tech
James May Work Experience Details
  • Eversana Intouch
    Global Head Of Digital Strategy And Customer Engagement
    Eversana Intouch Nov 2022 - Present
    London, England, United Kingdom
    As global lead of media, digital and CX for Eversana Intouch outside of the US, I am responsible for delivering precision engagement for every project with an international remit. This involves having extensive knowledge of the channel usage and preference of HCPs across all major specialties (including oncology, cardiology, dermatology, endocrinology and neurology) and a deep understanding of the unique regulatory, legal and compliance complexities of ex-US markets across the world. My focus… Show more As global lead of media, digital and CX for Eversana Intouch outside of the US, I am responsible for delivering precision engagement for every project with an international remit. This involves having extensive knowledge of the channel usage and preference of HCPs across all major specialties (including oncology, cardiology, dermatology, endocrinology and neurology) and a deep understanding of the unique regulatory, legal and compliance complexities of ex-US markets across the world. My focus is on creating innovative solutions which help to drive measurable and sustainable commercial outcomes. Show less
  • Healthware Engage
    Managing Director
    Healthware Engage Feb 2023 - Present
    London, England, United Kingdom
    Working as one of the Group's Managing Directors, I am responsible for delivering best in class digital strategy and customer engagement across the spectrum of companies operating in the health and wellness space. Using a philosophy of Connected Experiences, we build end to end digital solutions which help transform the communications efforts of our clients and partners. This combines channels, CX and content in a customer centric approach to deliver measurable commercial success. We are doing… Show more Working as one of the Group's Managing Directors, I am responsible for delivering best in class digital strategy and customer engagement across the spectrum of companies operating in the health and wellness space. Using a philosophy of Connected Experiences, we build end to end digital solutions which help transform the communications efforts of our clients and partners. This combines channels, CX and content in a customer centric approach to deliver measurable commercial success. We are doing pioneering work into how AI and machine learning can be leveraged to revolutionise communication in the health space, with special attention to content and channel optimisation. Show less
  • Healthware Engage
    Global Head Of Digital Strategy & Customer Engagement
    Healthware Engage Nov 2022 - Present
  • Langland
    Media Strategy Director
    Langland Apr 2022 - Nov 2022
    London, England, United Kingdom
    Working to drive the digital transformation and media capabilities for one of the world's most awarded and diverse healthcare specialists in a role which brings together the global expertise from both the Publicis Health and Publicis Media functions
  • Publicis Media
    Media Strategy Director
    Publicis Media Apr 2022 - Nov 2022
    London, England, United Kingdom
    Leading and driving forward the partnership between Publicis Media and Publicis Health to combine our market-leading performance and brand building capabilities with our global scale and expertise in healthcare. Building a matrix management structure which brings together the Groupe's unique understanding of the complex and often highly regulated health sector to harness the power of modern media to drive personalised engagement at scale.
  • Precision Health
    General Manager And Founder
    Precision Health Sep 2019 - Mar 2022
    Moscow, Moscow City, Russia
    Founder and General Manager of Precision, a Health Industry start-up specialising in software as a service (SaaS) communication for big pharma clients covering exclusive patient data, pharmacy stock inventory and the Digital Consumer Journey spanning 140 brands and 250 online parameters. Delivered a breakeven P&L within the first year of operation.
  • Adv Group
    Chief Growth Officer
    Adv Group May 2016 - Mar 2022
    Moscow, Russian Federation
    Helped to lead the transformation of the group from a communications holding to a digital solutions platform with market-leading data analytics capabilities sold to clients including Unilever, Reckitt, LEGO, Teva, LVMH and Hyundai KIA. Extended the scope of our business from media services to data-driven consultancy attracting multiple new clients with improved margins. Created continuous learning & development program for 300+ employees involving more than 20 digital-centric courses.
  • Carat China
    Chief Growth Officer
    Carat China May 2015 - Apr 2016
    Shanghai City, China
    Led four key value-generating divisions (data and analytics, e-commerce, content and innovation). Gained an understanding of the Chinese market to develop Clarity, a boutique agency model targeting the global, affluent mobile-centric luxury consumer through omni-channel (O2O) solutions. Managed six direct reports with a team of over 250
  • Adv Group
    Chief Strategy Officer
    Adv Group Jan 2010 - Apr 2015
    Moscow, Russian Federation
    Managed the strategic development of two of the world’s leading communication groups (IPG and HAVAS) including their media, digital, creative and below-the-line divisions. Led major successful pitches across multiple categories including consumer packaged goods, telco, automotive and healthcare.
  • Mindshare
    Partner - Mindshare Thailand
    Mindshare Jan 2008 - Dec 2009
    Bangkok City, Thailand
    Responsible for the entire media spend and a team of 40+ for Thailand’s largest advertiser, Unilever, helping the company and their brands to achieve market leading status across multiple categories.
  • Mediabrands
    Strategic Planning And Development Director - Russia
    Mediabrands Aug 2004 - Dec 2007
    Moscow, Russia
    A business development role across all IPG clients (including Cadbury, Unilever and Danone) helping them understand how, at that time of massive growth, investment in media in Russia (versus other, saturated markets) could grow profitable market share.
  • Omnicom Group
    Media Director - Phd London
    Omnicom Group Jul 2001 - Dec 2003
    London, England, United Kingdom
    Led the media investment for Sainsbury’s, the company’s largest client, with an annual spend of >£70m, based on using pioneering econometric modelling techniques to deliver measurable return on investment.
  • Ogilvy & Mather
    Managing Director And Founder (Ogilvyinteractive) + Managing Director (Media)
    Ogilvy & Mather Jan 1998 - Jun 2001
    Santiago, Santiago Metropolitan, Chile
    Began by running one of Chile’s largest media independents and pivoted into launching their first digital specialist agency with initial clients including IBM, Nestle and Telefonica.
  • Mpg
    Associate Media Director
    Mpg Jan 1996 - Dec 1997
    London, England, United Kingdom
    Ran a small team of planners and buyers working on a range of clients which included Canon and Virgin Record Stores.
  • Mediacom
    Media Manager
    Mediacom Jul 1992 - Dec 1995
    London, England, United Kingdom
    Gained significant experience from working for the UK's largest advertiser, Proctor & Gamble, with planning responsibilities across multiple market leading brands including Pantene, Fairy and Boss Fragrances. Also worked on the Bacardi and Lee Jeans accounts
  • J. Walter Thompson Worldwide
    Media Planner Buyer
    J. Walter Thompson Worldwide Jun 1991 - Jun 1992
    London, England, United Kingdom
    Learned the trade of media planning and buying, working across a portfolio of brands including Pizza Hut and Listerine.

James May Skills

Strategy Digital Strategy Digital Marketing Strategic Planning Integrated Marketing Marketing Strategy Management Marketing Communications Media Planning Advertising Digital Media Mobile Marketing Business Strategy Customer Insight Online Advertising Social Media Marketing New Business Development Mobile Advertising Business Development Business Planning Strategic Communications Market Research Brand Architecture Start Ups

James May Education Details

Frequently Asked Questions about James May

What company does James May work for?

James May works for Eversana Intouch

What is James May's role at the current company?

James May's current role is Global Head of CX - EVERSANA INTOUCH / Managing Director - Healthware Engage. Business leader delivering measurable, commercial success in multiple markets specialising in Health, Retail, FMCG & Tech.

What is James May's email address?

James May's email address is je****@****hoo.com

What schools did James May attend?

James May attended The University Of Manchester, Haileybury College.

What skills is James May known for?

James May has skills like Strategy, Digital Strategy, Digital Marketing, Strategic Planning, Integrated Marketing, Marketing Strategy, Management, Marketing Communications, Media Planning, Advertising, Digital Media, Mobile Marketing.

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