Jedrick Schatz Email & Phone Number

Bellevue Ohio

Customer account: NSWorked with remote cross-functional team to analyze and improve overall fleet performance Experience seeing projects through the full life cycle Prioritization of tasks, resource constraints, timing conflicts for multiple projects at once Organize cross-functional discussions to resolve and coordinate project execution Provide project updates to various stakeholders including upper-level management and customers Customer service manager for multiple customer sites Advocate for the client to ensure they have a world-class support experience and find creative ways to delight customers. Build strong relationships with external partners and stakeholders

Barstow Ca

Customer account: BNSFCreate, update, and clearly communicate customer work plans Worked with BSNF to improve the reliability of their fleets during scheduled and unscheduled shopping eventsReviewed incoming workload to ensure that all needed material was available, delivered to the proper location, properly reported, and charged to customers and units as neededThe face of the company delivering status reports to clients on a regular basis during customer meetings Owned ensured availability of required T4 and FDL tools, through inspection of tools on hand, tracking of use and wear, and ordering replacements as needed.

Erie, Pennsylvania

Completed Level One Instructor-Led Training for Technical Advisor Certification and worked toward completing all level 1 Technical Advisor certification requirementsOwned OJT update project for the Locomotive Training Group Improved ability to read technical documents while working to update the Technical Advisors On the Job Training qualification matrix project for the training group

Havre Montana

Worked on a cross-functional team to design and build Electrical Locomotive Trainer for a State University Collaborates with all levels of stakeholders to establish objectives, timelines, and milestonesManaged schedules, reporting, sourcing, and production of trainer from the start of the project until hand-off.

Nashville, Tn

Demonstrated focus on self-learning and ongoing development (1 of 8 out of 20 students chosen to continue internship program)Full ownership and responsibility for tool cart productivity project Design and built tool cart to assist in increasing productivity of craft. successfully reduced locations of tool storage, increased safety, and ergonomics, and gained favor with customer

Havre Montana Area

Interacted with students, provided information to residents and enforced policies.

Customer-facing role Received extensive customer service training Improved written and oral communication while answering technician’s questions by phone and through internet forms

Billings, Montana Area

Vehicle inspections, used vehicle reconditioning including: maintenance services, light engine diagnosis and repair, brake diagnosis and repair, interior inspection and repair, electrical diagnosis and repair.

Billings, Montana Area

Vehicle inspections, vehicle maintenance including: tires and alignments, suspension inspection and repair, light engine diagnosis and repair, brake diagnosis and repair.

Billings, Montana Area

Maintained and operated equipment including: trimmers, mowers, blowers, power-washer, bush trimmers, saws, power-rake, aerator, and trucks, kept organized computer records

Master Of Business Administration - Mba Focus In Project Managment, Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.), Business Administration, 3.89

Activities and Societies: Residents Assistant, Chi Alpha, Montana State University Norther Sustainability

Bachelor Of Science (Bs), Diesel Mechanics Technology/Technician, 3.93

Activities and Societies: Residents Assistant, Chi Alpha, Montana State University Norther Sustainability MSUN sustainability Residents.

Bachelor Of Science (Bs), Automobile/Automotive Mechanics Technology/Technician Minor: Business Technology, 3.93

Activities and Societies: Residents Assistant, Chi Alpha, Montana State University Norther Sustainability MSUN Sustainability Residents.

Associate'S Degree, Automobile/Automotive Mechanics Technology/Technician, 3.90

Associate'S Degree, Fire Science/Fire-Fighting, 3.90