Jennifer Duong Email & Phone Number

California, United States

San Francisco, California, US

San Francisco, California, US

• Delivered Localized Size profiles across all Brands to improve size accuracy in assorting
• Managed planning and development of Line Planning POC to assess vendors to pilot technology focused on standardizing Line Planning workflow
• Delivered product feature to facilitate assortment building for growing franchise business, reducing time spent building assortments by 65%
• Led Assortment Optimization pilot with Gap Brand in partnership with external vendor and Gap data

San Francisco, California, US

• Worked with business stakeholders to implement and roll out new PLM suite to Gap Inc brands
• Led UAT sessions and developed training to help facilitate roll-out

Bentonville, Arkansas, US

• Created new a standardized process and tool for item level planning enabling users to strategically buy plan and have a clear picture of their bottoms up commitments relative to top down financial plans
• Developed and delivered training to 1200+ end users, soliciting user feedback during roll-out for continuous improvement, leading to increased adoption and development of SME groups

San Francisco, California, US

• Worked with key business stakeholders to build out a reporting solution to provide end-to-end visibility of booking process from planning to purchase order to track process adherence and drive accountability
• Defined and executed product roadmaps to deliver software that streamlines and standardizes the booking process across Gap Inc.
• Delivered new Enterprise Booking which was foundational to new Responsive Planning tool and centralized data model allowing users to pull up their nomination work and eliminated data reconciliation
• Delivered a Receipt Reconciliation tool to streamline current process and maximize efficiency

San Francisco, California, US

• Piloted the implementation of a global and channel agnostic model
• Responsible for global product assortment strategy
• Supported new omni structure by developing various reporting tools
• Served as subject matter expert for online to help facillitate transition into new global model
• Served on change committee to identify pain points and give feedback about new omni structure

San Francisco, California, US

• Successfully launched e-commerce site for Banana Republic Factory brand
• Responsible for assortment strategies, site experience, inventory planning and product photography
• Worked cross-functionally to execute strategies that highlight value proposition while still preserving margin
• Collaborated with marketing and production teams to develop compelling product messaging and site enhancements
• Developed strong relationships with the retail channel's merchandising, production and inventory management teams
• Launched seamless inventory initiative which changed the way our back end systems function; worked closely with project team to identify potential issues, test functionality and create solutions

San Francisco, California, US

• Responsible for creating a compelling product assortment catered towards our European customer while still representing the global Gap brand
• Collaborated with the marketing team to develop messages with a European customer focus
• Delivered double-digit retail and margin comps for both Divisions year over year
• Served as the tools SME to trouble shoot and beta test markdown and buy planning tools

San Francisco, California, US

• Responsible for a $98M business, second largest Department in the Baby Division
• Developed plans to capture new business opportunities in Graphics, Licensing and Uniform
• Served on the Learning and Development Committee to develop and implement course material for new Inventory Management hires

San Francisco, California, US

• Managed both planning and allocation for a $31M business
• Managed inventory plans from investment through allocation execution, including ongoing assessments and updates in-season

San Francisco, California, US

• Developed and executed a sizing and distribution strategy all stores
• Maintained service levels in Basic denim styles
• Ensured receipt accuracy to support in-season allocation strategies
• Responsible for communicating revised flow strategies based on timing of receipts and DC capacity to the broader team