● Designed, prototyped, and fabricated five interactive exhibits that are part of the current exhibition at the Fleet.● Developing a new program that brings the Fleet's facilitation program out from behind our paywall to visitors of Balboa Park.● Spearheading cross-departmental collaboration to develop and maintain the Fleet's gallery facilitation program.● Working with Media and Marketing departments to develop content and design signage for use in exhibitions.● Collaborating with a team to ensure precise installation of diverse interactive exhibits.● Leading end-to-end staff management, from interviewing and onboarding to team supervision.● Crafting and leading comprehensive staff training modules.

● Built the organizational website for San Diego Writers, Ink using WordPress.● Designed four websites for businesses ranging from interior design to financial planning.

● Participated in solo and group shows at multiple venues including Liberty Public Market, Inspirations Gallery, and Nainsook Gallery.● Experienced in matting. framing, and handling art.

● Assisting with installation and deinstallation of art exhibitions at the San Diego Mesa College Art Gallery.● Providing lighting design and wall repair services.

● Revamped the cataloging system for the 1,300 piece World Cultures Collection.● Assisted with the preparation of art pieces for display in the Glass Gallery at San Diego Mesa College.● Handled the labeling and management of artifacts that were returning from a public exhibition.

● Developed design options for installation elements.● Deinstalled large-scale exhibitions.● Assisted ICA staff and resident artists with all other exhibition-based needs including lighting design, creation of immersive exhibits, wall preparation, and construction services.● Maintained A/V elements, including installation and setup of projectors and TVs, running and managing cable, and working with media players.

● Oversaw daily operations during the five-day festival including handing relations with roughly 200 attendees, management of about 100 VIPs and Medium personnel, verification of event attendance, and festival sales.● Managed communications before and during the festival with key players including lecturers, reviewers, workshop facilitators, vendors, sponsors, volunteers, venue staff, and AV teams.● Handled administrative functions prior to the festival including organization of events schedule and contact lists, festival registration, and vendor and venue management.● Facilitated promotions for the festival, including the creation of cross-promotional partnership agreements with local arts organizations, development of a press release and social media graphics, and coordination with local magazines such as San Diego Magazine and Modern Luxury to feature the festival in their publications.

● Developed standard operating procedure for a point of sale project that included coordination with a shipping warehouse, clients, and various vendors.● Developed an inventory tracking system to manage shipments.● Worked closely with optometric practices, graphic designers, and installation teams to install eyewear displays at multiple locations across the country.● Managed communications regarding receipt of goods shipped from abroad, including contact with the supplier, Port of Long Beach, and local warehouse. ● Created a spreadsheet containing the cost of individual units for use in the pricing of jobs.

● Redesigned the Oceanside Arts Live! logo.● Developed a video editing template to be used for the creation of future videos.● Provided video and audio editing services to produce content for the Oceanside Arts Live! YouTube channel.

● Maintained an average customer satisfaction rating of 98% over the course of more than 28,000 calls.● Assisted pension and health benefit participants from over 40 companies via phone, email, and chat with inquiries ranging from billing to website assistance to benefits enrollment.● Provided empathetic, timely service to sensitive clients, including grieving family members and chief officers.● Applied daily updates to over 100 different team knowledgebase documents via Adobe RoboHelp, guaranteeing that more than 500 employees had access to crucial client information.● Provided daily feedback and process improvement suggestions to administrative team, clients, and management.

● Assisted the Exhibits Department team with developing the concept for a new physics gallery.● Prototyped a physics-based game to be used in a proposal for the new gallery.● Completed research into national exhibits that modeled community engagement, diversity, and inclusivity.

● Created a Participant Index using InDesign for the Medium Photo Festival Portfolio Review.● Researched venues, logistics, and lodgings for a proposed trip abroad for organization members.

● Acted as assistant director for Love/Sick at Lamplighters Theater in La Mesa.● Assisted the production of The Quote at the Tucson Fringe Festival as stage manager.● Provided audio technician services for I Ought To Be in Pictures at Patio Playhouse in Escondido.● Built sets for theater productions in San Diego, including Love/Sick at Lamplighters Theater in La Mesa and Blackbird at the City Heights Performance Annex.

● Developed curriculum for astronomy learning laboratories geared toward a group of 30 children aged 7 to 12.● Procured materials for lessons including solar system scale, constellations, moon phases, and black holes.

● Designed and managed multiple websites utilizing SEO practices, achieving over 1,000 page views per month and 11 unique views per day.● Wrote a monthly newsletter reaching over 750 subscribers via email.● Collaborated with a team of eight other board members to increase chapter membership from 15 founding members to more than 50 current members.● Implemented a mentorship program for students entering the workforce to create tangible value and learning opportunities for current and prospective members.● Led a marketing campaign that resulted in the induction of 46 members, breaking chapter records.● Conducted resume proofreading sessions for over 500 student members, helping them get ready for job interviews.● Held 5 leadership positions during three years as an active member.● Coordinated over 20 philanthropy events for 61 active members.● Updated an alumni contact database of over 500 people.

● Supported project managers and electrical engineers by translating project specifications into usable text for clients.● Implemented process updates that decreased input errors for client-facing communications.

● Founded the association Manos Creativas, generating income for its all-female members.● Wrote a grant proposal for Manos Creativas, raising $5,000 which was used to fund initial startup costs.● Drafted a constitution, secured textile equipment, and received legal approval from the Ecuadorian government● Collaborated with association members to achieve a 12% return on investment. ● Acted as an advisor, providing counseling on accounting, market expansion, profit analyses, and pricing strategies.● Generated and implemented curriculum as an English teacher in Ecuador for school children aged 5 to 12 and women aged 12 to 60.

● Designed an innovative reconciliation system to recapture over $6,000 per month in lost revenue by analyzing detailed billing records and implementing improved reporting methods.● Led a team of more than 50 cashiers and valets at major hotels including Hyatt Regency La Jolla, Hilton Torrey Pines, and Marriott Del Mar.● Developed training tools, including a 30-page manual and an employee education session.

● Supervised approximately 200 children and seven staff members.● Operated a licensed childcare site of 30 students as an assistant site supervisor.● Assisted over 50 low income elementary school children with English homework during after-school programs.

● Streamlined a mail system of over 1,000 recipients by creating a unique contact database, increasing efficiency and accuracy.● Effectively handled critical projects by analyzing workflows of IKON operations at large companies including Care Fusion and Petco.● Tracked workflow efficiency and wrote procedural manuals for site managers based on my findings.