I am a seasoned technologist with a unique journey in the IT sector. My career began at Everest Communications, our family business, where I honed my skills in various IT roles (such as: Systems Analyst, Architect, and Administrator) from 2013 to 2016. This hands-on experience laid a solid foundation in understanding and implementing complex systems, even though I initially pursued certifications without formal examinations.After a brief hiatus and a pivot from my Bachelor of Music, I embarked on a rigorous academic journey to solidify my IT credentials. I completed three diplomas at TAFE NSW in Advanced Programming, Data & Database Management, and Full Stack Web Development. These programs equipped me with a robust understanding of modern IT systems, both theoretical and practical.My expertise spans a range of programming languages and technologies, including SQL, MongoDB, JavaScript, PHP, C#, and Azure. I've demonstrated my skills through significant projects, like developing an ASP.NET MVC + MAUI + GraphQL solution for 'Bean Scene', constructing a Data Warehouse for 'Anthony's Fast Food', working with client 'Sports Warehouse' to build their e-commerce website using PHP without `composer`, and employing Laravel in personal ventures.Today, I stand prepared to embark on a new chapter as a Developer/Analyst, offering a blend of practical experience, academic knowledge, and a passion for IT that drives continuous learning and innovation.
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Team SpecialistWoolworths Supermarkets Feb 2022 - May 2024Hurstville, New South Wales, AustraliaIn the dynamic retail environment of Woolworths Supermarkets, I've embraced a multifaceted role as a Team Specialist, navigating various departments including Grocery, Fresh Service, and Convenience. My journey here began in February 2022, a time marked by global challenges and accelerated change due to the COVID-19 pandemic.My responsibilities span across key areas, ensuring operational excellence and high-quality customer service. I've honed skills in managing diverse teams, adapting to evolving consumer needs, and maintaining the highest standards in every aspect of store operations.This period has been a testament to my adaptability and resilience, as I balanced the demands of different roles while contributing to the continuous success of our store. I look forward to applying these experiences as I advance in my career, bringing a strong work ethic and a dedication to excellence in the retail industry. -
Technical Support OfficerEverest Communications Nov 2018 - Aug 2019Rockdale, New South Wales, AustraliaIn my role as a Technical Support Officer at Everest Communications, I was responsible for the comprehensive management of implemented services, ensuring their optimal performance and alignment with business needs. A significant aspect of my job involved assisting the business in integrating new workflows, which required a deep understanding of both technical and operational aspects. My responsibilities extended to troubleshooting complex issues across various platforms, including Windows and Linux environments. Leveraging my skills in back-end web development, information technology, LDAP, and Linux server administration, I played a key role in streamlining processes and enhancing system efficiency. My ability to work collaboratively with diverse teams was crucial in resolving technical challenges and driving continuous improvement in service delivery. -
Senior Systems Architect & AdministratorEverest Communications Nov 2018 - May 2019Sydney, AustraliaAs a Senior Systems Architect & Administrator at Everest Communications, I led a critical project focused on upgrading both software and hardware systems. This involved designing and implementing a robust Ubuntu Linux File and LDAP server, tailored to efficiently serve both Windows and Linux clients. My role demanded a high degree of technical expertise in managing and optimizing server performance, ensuring seamless integration across platforms. Throughout the project, I applied my skills in back-end web development, information technology, and computer hardware to deliver a solution that significantly enhanced system reliability and performance. My ability to work collaboratively with cross-functional teams was pivotal in the successful completion of the project, aligning technical solutions with business objectives.
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Solutions ExpertOptus Business Centre Dec 2017 - Jun 2018Homebush, New South Wales, AustraliaIn my role as a Solutions Expert at Optus Business Centre, I was responsible for offering specialized financial services and mobile phone solutions to a diverse business clientele. My focus was on understanding and addressing the unique communication and financial needs of businesses in a B2B setting. This involved detailed consultations, where I presented tailored mobile technology options that aligned with their specific requirements. A key aspect of my role was to ensure that each solution provided was both feasible and practical, considering the client's operational context. I was dedicated to maintaining strong client relationships through effective communication and support, guiding them through the selection and implementation of mobile services. My responsibilities also included staying updated with the latest mobile technology trends to offer the most relevant and up-to-date solutions. This role required a combination of technical knowledge, client engagement skills, and a commitment to meeting the diverse needs of our business customers. -
Customer Service RepresentativeMyrepublic Australia Aug 2017 - Dec 2017Alexandria, New South Wales, AustraliaIn my role as a Customer Service Representative at MyRepublic Australia, I specialized in providing comprehensive support as part of the IT Helpdesk, handling general inquiries, and managing account and billing issues. My responsibilities included delivering high-quality customer service through both email and phone communications. I was tasked with troubleshooting a wide range of IT-related queries, ensuring customer satisfaction by resolving their concerns efficiently and effectively. Additionally, I played a key role in handling account management and billing inquiries, assisting customers in understanding and navigating their service plans and billing statements. My approach was always customer-focused, aiming to provide clear, concise, and helpful information. This role required strong problem-solving skills, excellent communication abilities, and a deep understanding of our services to provide accurate and timely assistance to our customers. -
Store AssistantEverest Communications 2011 - 2015Rockdale, New South Wales, AustraliaDuring my tenure as a Store Assistant at Everest Communications, I embraced a multifaceted role that spanned across IT, marketing, sales, and customer service. My responsibilities included the design and creation of marketing materials, such as posters and flyers, which played a crucial role in our promotional campaigns and in-store visual merchandising. I was also actively involved in direct sales, providing personalized assistance to customers in selecting and purchasing products that best met their needs. A unique aspect of my role was conducting home visits to clients, offering on-site support and demonstrating a commitment to exceptional after-sales service. These visits allowed me to address technical issues, provide user guidance, and strengthen customer relationships. My role required a blend of creative, technical, and interpersonal skills, enabling me to contribute significantly to both the marketing initiatives and the overall customer experience at Everest Communications.
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Self EmployedSelf-Employed 2006 - Sep 2012Been freelancing ever since I was taught to use Photoshop in high school.
Frequently Asked Questions about Miraj Bhattarai
What is Miraj Bhattarai's role at the current company?
Miraj Bhattarai's current role is 💻 Developer | 📊 Analyst | 👥 Agile Team Player.
What schools did Miraj Bhattarai attend?
Miraj Bhattarai attended Tafe Nsw, Tafe Nsw, Tafe Nsw, James Cook Boys' Technology High School.
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