Jee Lee Email & Phone Number

London, England, Gb

• Specialized in Market Research and clinical study, managing client accounts to ensure high client satisfaction. • Take the lead on complex quantitative studies including tracker/wave projects.• Assess project scope to select appropriate vendors and negotiate deadlines effectively.• Comply with relevant and applicable procedures and SOPs.• Accurately manage project finances including quoting and budgeting.

Davis, California, Us

Glendale, California, Us

• Managed a client base of over a three quarter of a million in annual revenue with a project margin of over 55% in Life Science industry.• Stay up to date with policies including HIPAA and compliance.• Utilized technical background to optimize efficiency to work through system issues with Trados and Plunet without needing to involve ISI’s IT vendor.• Responsible for managing localization project across verticals as needed and ensured project workflow was best for the specific vertical.• Analyzed multiple high revenue and demanding client projects and ensuring customer satisfaction. • Tracked financials on all projects and created project plans to ensure healthy profit margins with allotted budget. • Quality assurance of final deliverables to ensure accuracy against source content – proofing.

New York, Ny, Us

• A team’s performance reached and maintained the highest within the department of 50 employees. • Accommodated a 30% increase in applications by reorganizing the evaluation process to lift on-time completions from 30% to 60% within two months.• Partnered with members of the functional & technical teams, and vendors, to create project plans that support delivery of solutions. • Executed a project intake and approval process for evaluating and tracking incoming, in-flight, and completed projects, and develop and maintain status and deliverables reporting.• Enhanced customer service communication structure and decreased back long inquiry by 30%• Train and coach Credential Analyst, creating Created training material for new hires as well as manage the interview process for candidates.

New York, Ny, Us

• Evaluated academic credentials from 48,000 institutions in 203 countries globally.• Reviewed and verified transcripts, converted credits to semester system, determine transferable equivalency of course based on course descriptions, checked for repeated courses.• Quality assurance - review all applications, credentialing, academic and licensing credentials and deliver the final evaluation reports.• Answer customer service inquiry using Freshdesk Tickets.• Monitored and managed university concerns, accreditation requirements, and policy updates to ensure all products maintained the highest standards.• Worked closely with Policy Implementation and Training Development teams to create training materials for 80% of applications to support a 20% volume increase.

New York, New York, Us

• Reviewed Fulbright participant applications and coordinated J visa sponsorships.• Improved the communication process with participating universities.

Son En Breugel, Noord-Brabant, Nl

•Developed a J1 internship program that matched 40+ students to New York businesses within three months and increased revenues by 30%.•Recruited over 50 students in the first and second quarters, bring sales up 30%. •Redesigned the website in collaboration with IT to improve SEO, and increased engagement thus attracting 25% more students. •Managed weekly meetings updating administration on admissions status.