Jeena Lee Email & Phone Number

San Ramon, Ca, Us

Do you want to seamlessly locate stations, earn and redeem rewards and pay for fuel all within the convenience and comfort of your driver’s seat with your mobile device, watch or vehicle dashboard? Download the Chevron and/or the Texaco App on the Apple App Store or Google Play store! Want to see “your” favorite bug or idea featured in our mobile app? We would too. Send along any feedback by opening the app and select “Help” and “Contact Us.” I’ll make sure to personally read them and see what we can do.

San Ramon, Ca, Us

Mobile Product Manager providing leadership, prioritization, and direction of Downstream products • Built and launched a new Mobile Apps Development team from the ground up from interviewing to hiring software engineers and building their knowledge and skillset to develop hybrid mobile solutions that increase productivity, enhance user experience, improve and advance field operations to full automation to enable data driven insights for business decisions.• Proactively sought out digital and mobile opportunities from business to create pipeline of projects, facilitated multiple design thinking workshops from conception to launch and delivered 8+ B2B, B2C, B2E mobile apps • Defined mobile strategy, BU engagement and support model, prioritization process and secured seed funding of $1MM+ for work intake of ideasInspires a global tech team (comprised of 6 agile teams) that supports over 65+ of Chevron’s Downstream Products business applications in the Sales & Marketing space. • Engaged with business functions and IT on modernizing legacy retail and pricing apps and oversaw team to migrate 25+ apps to Cloud, and shaped strategy of rationalization efforts • Cultivated teams to adopt scrum and SAFe methodology, DevOps and leveraged QA opportunities to reduce manual testing efforts and automate over 2000+ scripts to decrease costs and improve deployment time.• Coached and fostered team to upskill their capabilities for project/enhancement work while providing reliable and incident free operations.Technology Recruiting Team Lead (2013-current) • Shaped recruiting events to hire top talent, interviewed 100+ students per semester and participated in Society of Women Engineer conferences • Revamped recruitment strategies, cultivated student relationships and year-round cost-effective engagement opportunities and improved Chevron’s visibility and branding on campus for UT Austin and MIT

San Ramon, Ca, Us

Championed a geographic team responsible for the support of 22K+ mobile devices across Chevron and rugged handhelds, telecommunications carrier services and device lifecycle management. Established Design and Operational roadmap and long-term strategy for future of Mobility.• Directed and delivered mobile email encryption solution to limited group of 600+ managers and executives allowing users to securely send and receive confidential emails using iOS devices, and initiated the Tablet Refresh Strategy, and enabled HoloLens technology on infrastructure• Accelerated automation of mobility activation services and clean-up of non-legal hold devices resulting in cost savings of $1.5MM• Launched Office 365 for mobile by ensuring team implemented certificate profile to allow users to install and use Office 365 on their mobile devices • Implemented and rolled out a global mobility support model to shift left to Manila team allowing expansion of support coverage for mobile services (email, calendar, contacts, WiFi, VPN) within the Asia-Pacific and Europe/Middle-East/Africa regions, resulting in improved performance, reliability and faster turnaround. • Partnered with Global IT Service Desk to refresh knowledge base articles, coordinated training L1-L2.5 agents and identified opportunities to reduce and optimize support through data analysis of frequently submitted tickets• Took ownership for the end to end service availability for mobile services and headed the incident through to resolution with team and was as an escalation point to ensure items get worked to resolution or handed off to a vendor

San Ramon, Ca, Us

See under "Enterprise Mobility Infrastructure Manager" as role expanded in scope and responsibilities. Additional roles:Chevron Global President of the Asian Employee Network (2014-current):• Chevron awarded 2016 Best Asian Pacific Americans (APA) Employer Awards and Best Practices award in 2 categories of Employee Growth & Advancement, and Community Commitment. • Transformed mission and vision statements to focus on increasing the pipeline of Pan-Asian employees in leadership positions, cultural awareness and career development• Increased AEN Membership (3500+) by 162% and launched 3 new chapters in addition to 6 existing chapters• Doubled membership as Houston Chapter Chair and increased number of events tenfold, resulting in ability to recruit additional management sponsors for funding to support the Houston chapter by 200% (2012-2013)

San Ramon, Ca, Us

Guided matrix organization supporting 11 technical complex upstream solutions ($17MM), and Petro-Technical Solution Support Center. Optimized resource and staffing business strategy activities within the team and evolved annual support roadmaps. Performed full cycle hiring within my purview of 31+ local, remote and contracting staff.• Developed sustainable support model for transition to function by standing up Real Time Reservoir Management Solution (sustained value over $290MM+) Support Center which involved a partnership between the IT and the function• Standardized service offerings and initiated shift left approach by transitioning L2 responsibilities back to the business allowing central team to focus on higher, value adding activities and support for L3• Re- energized the consolidation of 2 development teams by implementing scrum and cross training, and refocused team priorities to deliver committed release roadmap while increasing productivity and synergy• Achieved savings of $.5MM through reduction of contractor resources and shifted existing employees in key rolesAdditional Roles: Asian Employee Network – Houston Chapter Chair (2011-2013):• Changed strategic direction, doubled membership and increased number of events tenfold, resulting in ability to recruit additional sponsors for funding to support the Houston chapter by 200% • Launched pilot training program with vendor helping employees transform their verbal communication skills to allow them to convey their messages in a clear way

San Ramon, Ca, Us

ScrumMaster for 11+ upstream web services and reservoir management application• Facilitated cross functional scrum team of support developers and led internal planning, prioritization and releases, managed product backlogs and delivered per roadmap and kept team focused and on track to deliver web services for critical projects• Supported reservoir management application as Business Analyst, hired additional technical resource and aligned development/deployment efforts with transition to operations. Influenced support stakeholders by proposing recommendations on aligning team processes, application support strategy, future shaping curve, and staffing model

San Ramon, Ca, Us

• Deployed and supported a global Wellview application ((a complete well information management system for well planning, drilling, completion, testing and workovers) to Drilling & Completions and Base Business Communities including facilitating handover to operations and coordinating efforts to decommission versions and legacy application to over 11 global business units• Evolved mapping document and logic to develop migration scripts for migration of customer slickline data from MS Excel spreadsheets to WellView; the results were a key deliverable to enable the deployment and save costs in hiring a developer.• Crafted Behavioral Change Management activities of delivering presentations, development and tracking of the communication plan for deployments and decommissioning, operational activities and transitioning to operations team

San Ramon, Ca, Us

• Transitioned Drilling & Completions Applications Project Support coordination role. Responsibilities included scheduling Queue Manager rotations and documenting work instructions involving capturing incoming emails or tickets, resolving and escalating to appropriate party for resolution, tracking support metrics, and coordinating end user communications.• Coordinated the completion of application packages and facilitated meetings, tracked issues, developed service level agreement (SLA) and fostered communication with Application Packaging team.• Gathered requirements, developed and supported SharePoint site for Operations, Drilling & Completions Business Partners, Performance Management Group and internal team.

Austin, Tx, Us

Houston, Texas, Us

Created in depth comprehensive New Hire Training Manual for the Customer Support – Global Service Desk which is being used by their service desk personnel.

New York, Ny, Us

Researched and coordinated logistics for future events and conferencesCreated and reviewed Banquet Event Orders with venuesGained experience in effective business communication with venue partners and restaurants

San Antonio, Texas, Us

Coordinated resources associated with the successful completion and implementation of Small Projects for the bank, Property & Casualty Insurance, and Customer Relationship Management channels Communicated status changes of packages to Enterprise Business Operations Modification Project manager and testing teams, and updated StarTeam applicationManaged relationships with Business Partners, Testers, Developers and Release Management

Bachelor, Management Information Systems

Bachelor Of Business Administration, Management Information Systems