Jeena Xavier Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Managing Accounts in the South & West.

Mumbai Area, India

Mumbai Area, India

1. Managed CRM & loyalty programs for India’s 2nd largest automobile manufacturer.2. Enabled growth in revenue, profitability & scope of work.3. Planned & executed projects from conception to execution stage through integrated data-driven marketing programs.4. Led presentations & discussions on concepts, program implementation & deployment, collateral management and regular maintenance of the program.5. Engaged with client’s senior leadership team & provided an integrated approach towards resolution of business issues.6. Managed personalized integrated campaigns through coordination with campaign & data team.7. Conceptualised & planned marketing & brand initiatives, customer loyalty programs & brand communication strategy.8. Strategised with creative team to formulate effective & engaging campaigns.9. Alliances with renowned brands for offers & cross promotions for the loyalty program.10. Worked on the Big Data project.

Mumbai

Responsibilities: Servicing a base of leading clients Managing relationships for customer Loyalty/CRM in Mutual Fund, Insurance, airlines, Banking industry and retail Loyalty program for an Oil Company, Steel Company. Discussions and presentations on concept development, program development & deployment, collateral development & management, execution and on-going management of the program. Liaise with various related departments such as operations, technology, creative and solutions delivery for smooth & right execution of the program strategy. Strategic help to management in terms of front end aspect of the said programs.  Conceptualizing and designing various promotions for providing value adds to customers. Responsible for achievement of set targets in terms of business volumes and new clientele acquisition. Responsible for improving profitability of customers. Handled Invoicing and Payment functions for the department Excellent communication / negotiations / presentations skills

Acquisition of clients and building effective tie ups with them Responsible for management of relationship with HNI clients.Customer acquisition which consists of database generation, initiating first level contacts, opportunity analysis and preparing approach notes with commercials for the sale of Platinum credit card. Achievements:Recognized for good business communication skills. Achievement of targets month on month Created satisfactory database for the company’s in very short span.

Masters In Marketing Management ( Mmm)

Mba, Pharma & Biotech Marketing

Bachelor Of Engineering (B.E.), Biotechnology