Jhon Espinoza
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Jhon Espinoza Email & Phone Number

Coordinador de Capacitación at Expertia Travel
Location: Peru, Peru, Peru 12 work roles 3 schools
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Current company
Role
Coordinador de Capacitación
Location
Peru, Peru, Peru
Company size

Who is Jhon Espinoza? Overview

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Quick answer

Jhon Espinoza is listed as Coordinador de Capacitación at Expertia Travel, a company with 168 employees, based in Peru, Peru, Peru. AeroLeads shows a matched LinkedIn profile for Jhon Espinoza.

Jhon Espinoza previously worked as Process and Quality Analyst at Expertia Travel and Docente at Columbia Perú. Jhon Espinoza holds Bachelor'S Degree, Business Administration, Management And Operations from Universidad Peruana De Ciencias Aplicadas.

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Expertia Travel

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Profile bio

About Jhon Espinoza

Graduate in Business Administration from Universidad Peruana de Ciencias Aplicadas (UPC), belonging to the Academic Excellence Group 2017. Proactive, analytical, self-taught, with tolerance to work under pressure and focused on the continuous improvement of processes. Proficiency in English, French and Portuguese. LATAM Airlines Service Leader in 2016.

Listed skills include Microsoft Office, Sabre, Amadeus, Trabajo En Equipo, and 13 others.

Current workplace

Jhon Espinoza's current company

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Expertia Travel
Expertia Travel
Coordinador de Capacitación
Peru
Employees
168
AeroLeads page
12 roles

Jhon Espinoza work experience

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Process And Quality Analyst

Current

Lima, Perú

Jul 2023 - Present

General Services Supervisor - Emaaq

Moquegua, Peru

- Liderazgo, monitoreo y retroalimentación del desempeño del equipo. - Realizar el seguimiento activo a los reportes de incidencias y brindar asistencia al cliente interno. - Asegurar el ingreso a áreas controladas de más de 3500 colaboradores por semana, en cumplimiento con los protocolos vigentes.

May 2022 - Dec 2022

General Services Coordinator - Cmp/Eca

Moquegua, Peru

- Encargado de la coordinación logística: contactar distintas aerolíneas, empresas de transportes terrestre, servicios de hotelería (+50 hoteles dentro de Perú) y alimentación a fin de garantizar el bienestar integral de los colaboradores. - Elaborar reportes y realizar el análisis estadístico que permitan organizar de manera exitosa los procesos de.

Feb 2021 - Apr 2022

Travel Coordinator

Lima, Peru

- Gestionar los servicios de transporte, seguros y alojamiento de personal de todo el proyecto Quellaveco, incluido el EPCM, garantizando el mayor costo/beneficio dentro de los estándares y políticas de la compañía. - Realizar la supervisión del cumplimiento de la política y procedimientos de viajes.

Aug 2020 - Jan 2021

Teacher

Lima, Peru

Counter and Portuguese language professor for Commercial Aviation students. Responsible for the teaching-learning process of the students, theoretical and practical topics of the different curricular courses.

May 2018 - Jul 2020

Cabin Crew Schedule Coordinator

Jorge Chavez International Airport

Planning and follow-up of cabin crew schedule. Preparation of visualization and closing inputs for rostering process, staffing and programming of activities on land. Cabin Crew Staff Database, Aircrew System and APIS (passports and visas) updating and notification of changes to Mobilization and Business Continuity areas. Follow-up and analysis of schedule.

Jun 2017 - Jan 2020

Back Office Coordinator

Lima, Peru

Identification of gaps and opportunities for improvement to streamline workflows. In charge of the review, consolidation and management of the pending and on-hold Zendesk tickets. Support on Back Office processes and cancellations to the area representatives. Focal Point of stewards in the Payment Centers of the different countries where the company.

Mar 2016 - May 2017

Back Office Representative

Lima, Peru

In charge of collection, issuance and re-issuance of tickets; fraud risk control; approval of special services requests; medical authorization procedures; waivers management; invoice request; support for the Contact Center Representatives; and verification / void of double charges and refunds.

Apr 2012 - Feb 2016

Contact Center Representative

Lima, Peru

Sales and after-sales service to customers in Argentina, Ecuador, Peru and the US.

Oct 2010 - Mar 2012

Contact Center Representative - Taca Airlines

Atento Perú

Lima, Peru

TACA Call Center customer service for Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay and Venezuela markets in three languages: Spanish, Portuguese and English. General Services, Baggage, Fare Leveling, Flight Rescheduling, VIP (Elite Passengers and Corporate Accounts) and Refunds. Assistant Supervisor since June 2010.

May 2008 - Sep 2010
Team & coworkers

Colleagues at Expertia Travel

Other employees you can reach at expertiatravel.com. View company contacts for 168 employees →

3 education records

Jhon Espinoza education

Commercial Aviation

Centro De Estudios Columbia
FAQ

Frequently asked questions about Jhon Espinoza

Quick answers generated from the profile data available on this page.

What company does Jhon Espinoza work for?

Jhon Espinoza works for Expertia Travel.

What is Jhon Espinoza's role at Expertia Travel?

Jhon Espinoza is listed as Coordinador de Capacitación at Expertia Travel.

Where is Jhon Espinoza based?

Jhon Espinoza is based in Peru, Peru, Peru while working with Expertia Travel.

What companies has Jhon Espinoza worked for?

Jhon Espinoza has worked for Expertia Travel, Columbia Perú, Anglo American, Latam Airlines, and Atento Perú.

Who are Jhon Espinoza's colleagues at Expertia Travel?

Jhon Espinoza's colleagues at Expertia Travel include W. Eudinho S., Edson Gutierrez, Julio Ricardo Pérez Vargas, Maricarmen Macedo Linares, and Natalia Murga Portocarrero.

How can I contact Jhon Espinoza?

You can use AeroLeads to view verified contact signals for Jhon Espinoza at Expertia Travel, including work email, phone, and LinkedIn data when available.

What schools did Jhon Espinoza attend?

Jhon Espinoza holds Bachelor'S Degree, Business Administration, Management And Operations from Universidad Peruana De Ciencias Aplicadas.

What skills is Jhon Espinoza known for?

Jhon Espinoza is listed with skills including Microsoft Office, Sabre, Amadeus, Trabajo En Equipo, Microsoft Excel, Liderazgo De Equipos, Redes Sociales, and Microsoft Word.

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