Jeeson Kj Email & Phone Number

Melbourne, Victoria, Australia

Australia

Melbourne, Australia

Melbourne, Australia

• Setup an office of 15 computers with client requirements. • Assign individual ip’s and host to each system.• Assign individual internet restriction and access to computers per the client’s requirements. • Installed several hardware devices and software applications to set up a strong and efficient technical set-up for the organization.• Upgraded and patch managed systems from time to time per needs of projects.• Coordinated tasks with the management and identified the… Show more • Setup an office of 15 computers with client requirements. • Assign individual ip’s and host to each system.• Assign individual internet restriction and access to computers per the client’s requirements. • Installed several hardware devices and software applications to set up a strong and efficient technical set-up for the organization.• Upgraded and patch managed systems from time to time per needs of projects.• Coordinated tasks with the management and identified the future network requirements.• Troubleshoot all internet related issues and get it to full functionality within the mentioned Service Level Agreement (SLA).• Responded to the employee complaints and provided technical assistance in troubleshooting errors and malfunctioning.• Supported the HR and accounting team in updating business software. Show less

Chennai Area, India

Provide remote Level 1 and level 2 help desk support to customers, first point of contactSolve problems by utilizing training, knowledge, tools and analytical skills while on call or processing an IncidentCreate, record, and resolve incoming requests for service (Service Requests)Document and maintain detail history of Incidents from start to finishHandling US customers and troubleshooting their technical queriesCompletely involved in troubleshooting technical… Show more Provide remote Level 1 and level 2 help desk support to customers, first point of contactSolve problems by utilizing training, knowledge, tools and analytical skills while on call or processing an IncidentCreate, record, and resolve incoming requests for service (Service Requests)Document and maintain detail history of Incidents from start to finishHandling US customers and troubleshooting their technical queriesCompletely involved in troubleshooting technical problemsUsed domain knowledge in networking concepts Show less

Melbourne, Australia

Prioritize and resolve daily projects related to global content needs. Publish content for sellers or associates. Thrive in a dynamic, fast-paced environment with smart, motivated people