Team Lead (Small and Medium Scale Enterprises - BD)

- I was responsible for ordering, reviewing and clearing of all Title and Deed related issues. Utilized multiple resources to research title issues such as online websites and county records apart from the shared documents.- Developed and cultivated relationships with 3rd party vendors and created a positive customer experience for all customers on a daily basis.- Optimized the process by leveraging the technology and reduced operational gap by implementing processes within the team which eventually helped us in the long run.- Examined documentation such as mortgages, liens and contracts to verify factors such as property legal descriptions and restrictions. Verify, analyze, review and process the relevant information and documentation.- Contacted appropriate agencies to complete searches, order records and obtain documents.- Managed team of employees, overseeing hiring, training and professional growth of employees; used critical thinking to break down problems, evaluate solutions and make decisions.

- Developing new business leads on a daily basis through rigorous cold calling on the specified database.- Following through the potential customers to set up meetings; mentor and convert them. - Achievement of the given monthly revenue targets.- Maintaining a constructive relationship with the customer base for references and ensuring a high rate of return on their investment. - Represented the organization in corporate events at EXL, HDFC Bank & ShopperStop.

- Sourced and developed new business leads through specified online portals. - Created prospect rapport by approaching leads and cultivating strong business relationships through Sales; then maintained long lasting consultative relationship with the clients for repeat business.- Performed corporate training procedures on effective Sales & Marketing Strategies for 3D Printers for a Batch of 5 Management Interns for their Summer Internships in 2018 & 2019.- Developed relationships with high profile clientele and employed effective problem solving techniques, increasing client satisfaction ratings.- Represented the whole firm as an Exhibitor in National Level Exhibitions in Delhi : 3D Print Expo and Delhi Machine Tool Expo in 2017 and 2018 respectively.

- Increased sales of specified Qpay Products and Services, updated confidential data on the database and tapped in customers from new cities while I increased the customer base.- Worked in a subsidary company 'MyCity123' in which I assisted the team to build E-Commerce websites based on the client's requirement.

- Increased customer base, developed engaging content, got more number of users for their application, managed the social handle and analyzed the right time and the right target audience for the posts and updates.- Assisted in creating social media content in the form of polls, surveys and questionnaires.- Initiated daily updates on various social media platforms to boost the company's online presence.