With over 20 years of experience in sales and marketing, I am the Business Head-Offline at upGrad, India's largest online higher education company. I lead the offline channel strategy, operations, and business development, with a focus on key account management, new business development, and competitive analysis. Previously, I was the Business Head-Degrees at upGrad, where I launched and scaled the degree programs in collaboration with top universities and industry partners. Before joining upGrad, I held various leadership roles at SBI Card and Indian Health Organisation Pvt. Ltd. by Aetna, where I drove the growth of retail sales, zonal sales, and health insurance products across different regions. I have an MBA in Marketing from the University of Lucknow, and a B.Sc. in Mathematics and Physics from Bundelkhand University. I am passionate about transforming the education sector and empowering learners with quality and accessible learning opportunities. I bring diverse perspectives and experiences to the team, and I value innovation, collaboration, and customer-centricity.