Jeevarajah Jeevaratnam Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Malaysia

As a Freelancer specializing in HR, I actively pursue and undertake projects in a diverse array of areas. This includes HR Analytics, where I utilize predictive analytics tools such as Excel, Power BI, and Python to extract insights. Additionally, I specialize in Digital HR Transformation, encompassing HRIS roll-out and talent acquisition through various channels like LinkedIn, GitHub, Stack Overflow, and Jobstreet.com. My expertise extends to Payroll Outsourcing, Performance Management Systems, and Compensation & Benefits Management, where I conduct thorough salary benchmarking and employ market data from reputable sources such as Mercer, Hay, Willis Towers Watson, and Aon Hewitt. Furthermore, I offer tailored HR process consulting and strategic advisory services to meet the unique needs of each client.

Pj

Business: A leading provider of sustainable information technology (IT) infrastructure and managed data centre services, with a focus on the premium enterprise IT space. Role: My role is to perform advanced, specialized, and administrative duties in the shared services space of the group. Create and drive the strategy for HRSS to optimise service delivery and create a consumer-grade experience through the utilisation of best-in-class technologies.Accomplishments:• Enhanced Recruitment Efforts:- Spearheaded the recruitment and onboarding of key positions including Solutions Architects, Network Security Engineers, and Service Delivery Specialists within the Private Cloud domain.- Employed diverse talent acquisition strategies utilizing platforms such as LinkedIn, Jobstreet.com, and our career page, alongside fostering a culture of employee referrals to build a robust talent pipeline.• Empowering Continuous Learning:- Pioneered the establishment of an Online Learning & Development Platform through Training-Online.eu, complemented by the integration of edX Courses for ongoing professional development.- Prioritized continuous learning by providing employees with access to cutting-edge courses and resources tailored to their roles and industry trends.• Streamlined Onboarding and HR Processes:- Revolutionized the onboarding experience by automating paperwork and tutorials, ensuring a seamless transition for new hires while maximizing efficiency.- Implemented automated solutions, leveraging Macro/VBA technology, to streamline the preparation and management of outsourced payroll processes, optimizing time and resources.- Conducted a comprehensive review of our HR systems and recommended upgrades to enhance functionality and improve overall HR management efficiency.

Pj

Business: Sedania specializes in integrating mobile technology into every solution to deliver premium products to customers and provide them with a wholesome customer experience. In partnering with Cloudera, Sedania provides Big Data Analytics services in Southeast Asia.Role: My role is to align the talent acquisition; talent development; talent reward & recognition efforts towards the goals & objectives of the group. Accomplishments:• Implemented comprehensive training sessions for all stakeholders on the SMART objective model to ensure alignment and understanding of goals and objectives across the organization.• Orchestrated a seamless transition from the legacy eUnite HRIS system to SAP SuccessFactors, overseeing every phase from initial diagnosis to system evaluation, senior management presentation, and full-cycle implementation.• Optimized recruiter tools on LinkedIn, leveraging them for end-to-end talent acquisition processes, from strategic job-posting and candidate filtering to proactive engagement and talent pipeline development. Resulted in the successful placement of over 30 critical positions in 2017 and addressed personnel shortages in Bangladesh by forging partnerships with outsourcing agencies, achieving a remarkable 40% cost reduction.• Conducted a thorough review of internal pay structures, benchmarking against market standards and utilizing custom market data from Hay to ensure competitive salary alignment for all employees. Recommended salary adjustments and raises as necessary.• Identified and attracted top-tier talent including a CEO for the group and numerous IT and management professionals, contributing significantly to the organization's growth and success.

Kl Sentral, Kuala Lumpur

Business: Appco delivers hundreds of thousands of new customers to its clients on a daily basis and has developed a comprehensive results-driven sales campaign framework that combined with unique outcome base fee structure, which is proven be the most cost-effective channel in the marketing mix. Role: Responsible for the Group’s Talent and Reward Management (TRM) of the region including effective policies and processes (i.e., Malaysia, Singapore, Thailand, Indonesia, Philippines, Hong Kong, Korea, and India). Develop, implement, and enhance all policies, processes and practices which are related to TRM. Providing advisory and consultative support to all countries within the Group, Marketing Offices and Owners.Accomplishments:• Formulated a comprehensive pay structure for the group spanning Malaysia, Indonesia, Singapore, Thailand, The Philippines, Korea, and India. This involved meticulous job matching using Hay's point factor model, crafting tailored pay grades, calculating compa-ratio, and meticulously aligning fixed and variable pay components with prevailing market benchmarks.• Transformed recruitment methodologies by leveraging professional networks and instituting robust recruitment tracking mechanisms, including metrics such as time to hire and quality of hire. Additionally, bolstered employee branding efforts through strategic utilization of social media platforms.• Achieved an impressive average time to hire of under 45 days, reflecting the efficiency and efficacy of recruitment processes.• Spearheaded the development and implementation of a robust succession plan for key leadership positions, ensuring continuity and stability at the upper echelons of the organization.• Rolled out a comprehensive manpower plan to optimize workforce allocation and utilization, enhancing operational efficiency and resource allocation across the organization.

Malaysia

After departing from Brightstar, I transitioned into a role as a freelance HR Generalist. In this capacity, I operated on fixed-term contracts with some clients and undertook project-based assignments for others.In essence, I support my employers or clients in managing the daily operations of their HR departments. My responsibilities span a wide range of areas tailored to meet the specific needs of each employer or client. From conducting Employee Engagement Surveys to overseeing Compensation & Benefits Management, providing Need-Based HR Process Consulting, delivering Recruitment Services, offering Strategic HR Advisory, to providing guidance on Employee & Industrial Relations, I am equipped to handle diverse HR functions with expertise and efficiency.

Pj

Business: Customized distribution and integrated supply chain solutions for the wireless industry with global headquarters in Miami and Florida. Brightstar operates sales, distribution and manufacturing facilities in 50 countries on six continents. The company provides solutions to more than 30,000 network operators, MVNOS, retailers, resellers, and independent agents around the world, and it also represents the world’s leading wireless manufacturers. Role: Through well-developed relationships and superior skills to manage the delivery of all Human Resources activities through the entire Malaysia operation, ensuring the provision of efficient and effective services and advice across all levels of the business. Accomplishments:• Customized and localized the configuration of Workday HCM to accommodate country-specific benefits, instituting new rules and optimizing workflows to streamline HR processes effectively.• Utilized Mercer's e-Position Evaluation cloud Platform and comprehensive market salary survey data to refine internal salary grades, ensuring equitable compensation practices aligned with industry benchmarks.• Introduced comprehensive medical benefits packages, including group hospitalization and surgical coverage, personal accident insurance, and term life policies, enhancing employee well-being and financial security.• Implemented regional initiatives such as the Global Engagement Survey, Pulse Survey, Wellness Program, and Employee Recognition initiatives to foster a positive work culture and enhance employee engagement and satisfaction.• Effectively managed litigation in dismissal cases, navigating legal proceedings with professionalism and integrity to mitigate risks and uphold organizational interests.

Hq, Damansara Heights, Pj

Business: Construction & Building Engineering (core business Ready-Mix, Aggregates, and Asphalt).Role: To guide and manage the overall provision of Human Resources services, policies, and programs for the entire CEMEX Malaysia of 500-plus employee strength with major functional areas of a generalist.Accomplishment:• Transformed the existing performance appraisal system into a competency-based model, leveraging Lotus Notes and MS Excel to digitize all forms and streamline processes, ensuring seamless implementation across the organization.• Formulated a comprehensive policy outlining a methodical approach to Training Needs Analysis (TNA), leveraging Excel to aggregate inputs from stakeholders efficiently and effectively.• Introduced and executed a Performance Based Bonus program, wherein performance was evaluated based on budget versus actual Operating Cash Flow (OCF), incentivizing alignment with organizational goals and financial objectives.• Streamlined operations by outsourcing office cleaning, security, and dispatch tasks, optimizing resource allocation and enhancing operational efficiency.• Played a pivotal role in right-sizing initiatives through Voluntary Separation Scheme (VSS) and Mutual Separation Scheme (MSS), facilitating organizational restructuring with sensitivity and professionalism.• Led the implementation of employee engagement and Corporate Social Responsibility (CSR) initiatives, fostering a positive workplace culture and contributing to community development efforts.• Coordinated leadership development programs tailored for the senior management team, cultivating talent and enhancing leadership capabilities within the organization.• Successfully negotiated Collective Agreements (CA) with the Nonmetallic Trade Union, effectively resolving disputes and deadlocks through arbitration and bargaining, ensuring a harmonious working relationship.

Balakong Industrial Complex, Selangor

Business: Manufacturing of Brass & Aluminum Products.Role: To manage the entire group’s administration and human resources activities. Accomplishment:• Automated time attendance and payroll processes, which increased accuracy and reduced payroll processing time.• Designed a pay structure and conducted market surveys.• Obtained employment approvals from MITI & MIDA for these categories: expatriate, skilled, and semi-skilled foreign workers. • Conducted several internal domestic inquiries.

Bukit Minyak Industrial Park, Bm, Penang.

Business: An importer and stockist of stainless steel material.Role: To manage the entire group’s administration and human resources activities including Training & Development, IT, Purchasing, Safety, and Security. Accomplishment:• Organized Company Dinner of a moderate scale - 300 pax.• Played a key role in a plant relocation & set up.• Headed the IT Department.• Chaired Safety & Health Committee, which led to continuous improvement of safe work practices. • Handled dismissal cases and internal domestic inquiries on performance and gross misconduct allegations.

Prai Industrial Zone, Penang.

Business: Packaging substrate manufacturing (Intel’s sub-con). Role: To perform training needs analysis; to conduct in-house operational & management trainings; to design, implement and improvise training content, materials, methods, and facilitation techniques; to run a competency development program; to attend oversea trainings; handling HRDF claims; ROI; to handle recruitment and assist in many more human resource related activities. Accomplishment:• Set-up a training department from scratch. • Developed skill training modules using ROPES model & facilitated skill training, on PPGA, FC PGA, and BGA backend Inspection Operation. • Introduced and thus rolled-out a structured TNA, plant-wide.

Degree Of Master Of Business Administration (Mba), General Management

Activities and Societies: MBAMBA

Advanced Diploma In Management Program, Management

Dip. In Mgmt Prog.

Diploma, Supervisory Management

Dip. In Supv. Mgmt.

Stpm, Arts

Spm, Science