Client 1:i. Laptop Migration and provide support to all users.ii.Manage the service requests of customers through ticket management system.iii.Provide Support over the phone, face to face and email technical diagnosis of desktop level technology and application faults/queries. Client 2 :i.Maintaining Indian no 1 super computers (ICE-8400) 192 nodes HPC.ii.Maintaining DNS servers for (www.csir4pi.in,www.cmmacs.ernet.in).iii.Maintaining squid Proxy for the users.iv.Works with team members on project tasks that derive from release requirements.v.Setup security policies for users.vi. Monitoring Gateway servers using SSH protocol.vii. Monitoring, managing and reporting daily, weekly and monthly server status.viii.Installing and troubleshooting applications.iX.Maintain Hardware assets for servers and storage.

EPSON: i.Providing Technical support to the customers related various printers.ii.Coordinating a part of team (of 15 members) in order to provide the best support.iii.Follow up with customer on the issue they raised.