End to End IT support to 300 users.Installation of devices, Software configuration, Network Mapping and Mail configuration for end users.Installation of office 365 to end users.Creation of user profiles in Windows server 2012 and assigning appropriate network policies.Troubleshooting of local & network issues.Remote support to PAN India Locations users.Researching, diagnosing, troubleshooting and identifying solutions to resolve L1 system issues.Assigning of Assets… Show more End to End IT support to 300 users.Installation of devices, Software configuration, Network Mapping and Mail configuration for end users.Installation of office 365 to end users.Creation of user profiles in Windows server 2012 and assigning appropriate network policies.Troubleshooting of local & network issues.Remote support to PAN India Locations users.Researching, diagnosing, troubleshooting and identifying solutions to resolve L1 system issues.Assigning of Assets to new joiners and documenting and updating records in asset management.Daily and Incremental backup for shared Servers.CCTV setup and monitoring.Troubleshooting of Network support L1 issues.Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Show less

Results-driven Senior System Administrator with 5+ years of experience, proven scripting and problem-solving skills in managing Infrastructure, Server & System Administration in both Windows & Linux, LAN & WAN Network Management, Asset Management, Patch Deployment and PAN India Technical Support.