Merchant Settlement Officer-Merchant Acquiring
Mashreq Bank (Inzaj) Head Office – Card OpsHandling Capture CardsHandling loyalty programme for Mashreq smart saver and salaam.Perform UAT testing on new projects in card ops.Updating New Merchants Set ups in CTSAmex updating in CTSDeactivation of Merchant in CTS ISO Updating Data input of merchant applicationsCreating New Merchants.Assist merchants with statement inquiresResearch merchant issues and assist with resolution.Audit done on daily basis on all account and general maintenance activities.Preparation of vouchers and remittance for all merchants.New commission class or change in commission class of merchants.Email handling of Merchants regarding all transaction, payment, refunds, commission charged, hold on account related queriesAudit Trail of all the updates done in systemVoucher, Remittance & IOP Preparation for releasing of payments of merchantsReconciliation of Credit Card payments and receipts.Financial or general modification on merchant.Releasing of the payments of deferred setup merchant as per deferred days.Restoration of Unsettled Transactions manually.
