Jeevan K Email & Phone Number

Bengaluru Area, India

• First i was Affiliated with US Company as freelancer to manage their sales centers, data distribution, and later was associated with Orthos.
• Managed Complete Contact Center Operations
• Data Management
• Identifying new clients to improve the revenue and sales for Orthos.
• Cross training to improve the utilization
• Set up new centers on client requests to increase the sales volume

Here i managed entire operation of the Contact Center including Hiring, Training and daily operation.

Bengaluru Area, India

@ Infosys i worked with UK's leading telecom company and was part of their Billing and Customer Service team. Here i managed multiple teams in Operation including support functions like Training, MIS and Quality. I was also leading Employee Satisfaction Team and Managed Transport of entire project.