As a Community Operations Specialist at Uber, I work with the Outreach Innovation team to provide onboarding support, communication, and resolve queries for the drivers and delivery partners community based in the USA and Canada. I leverage my strong operations and IT skills to resolve issues, improve processes, and enhance customer satisfaction.Before joining Uber, I spent 3.5 years as a Mechanical Engineer and Quantity Surveyor at Target Engineering Construction Co LLC, a leading construction company in the oil and gas industry based in UAE. I was involved in both offshore and onshore construction projects collaborated with clients like ADGAS and ENOC, where I applied my technical knowledge, project control, negotiation, and invoice verification skills to ensure quality, efficiency, and cost-effectiveness. Reviewed pipeline routing, isometrics, field layouts, alignment sheets and approach drawings.I hold a Master of Engineering degree in Mechanical Engineering from Andhra University. I am certified in NDT level 2, EPTW level 2, and PTW by various professional bodies like ASNT, Borouge and TechnipFMC. I am fluent in English, Hindi, and Telugu.I am passionate about learning new technologies and skills, and I am always eager to take on new challenges and opportunities. I value teamwork, collaboration, and innovation, and I strive to deliver excellence and value to the customers and the organization.