Telecommunications Technician
Current
Aurora Telecommunications Pty. Ltd.
New South Wales, Australia
- Execute FTTC and FTTP installation and maintenance tasks for residential and commercial clients, ensuring high-qualityservice delivery.
- Promoted customer satisfaction, handling issues quickly, and verifying reliability and durability of repairs.
- Helped restore equipment functionality and performance with in-field diagnostics and repairs.
- Communicated effectively with clients to provide status updates on ongoing work.
- Developed reliable solutions to difficult technical problems encountered as part of system maintenance, upgrades, or support issues.
- Replaced damaged components as needed during repair processes.