Jeevan U Email & Phone Number

I am a seasoned Senior Software Engineer with a strong background in software development and project management. Over the years, I have acquired extensive expertise in designing and implementing innovative solutions for complex business challenges. Currently, I am thriving in my role at Oracle Cerner, where I serve as a driving force behind the success of the ACT project—a groundbreaking software orchestration solution tailored for Analytics-driven conversions. In this role, I have not only conceptualized but also executed a virtual command center for consultant interactions during client onboarding with Cerner's Millennium application.My accomplishments:Innovative Issue Tracking System: I developed a robust live issue tracking and logging system for consultants, ensuring streamlined communication and efficient issue resolution. Additionally, I introduced a feature called Smart Routing, optimizing operations by automatically assigning issues to consultants based on their competencies, shift timings, and availability.Enhanced Web Applications: Leveraging Highcharts, I enhanced web applications by incorporating interactive charting capabilities, providing users with rich and engaging data visualization experiences.SharePoint Integration: I created libraries that seamlessly integrate with SharePoint over REST, facilitating the creation and modification of lists and list items. These libraries provided a unified interface for complex gems like Highcharts and HTTPARTY, simplifying the development process.Innovative Bot Framework: I designed and built an inbuilt Bot framework using jQuery library to assist end-users effectively, enhancing user experience and ensuring prompt assistance.Data Analytics Expertise: Leveraging Elasticsearch, I designed and implemented data analytics features that significantly improved issue tracking. This innovation led to an 80% increase in issue closure rates, demonstrating my ability to deliver tangible business outcomes.In addition to my role at Oracle Cerner, I have prior experience as a Front-End Developer at TWAM Pvt Ltd, where I contributed to e-commerce projects and static web page designs for a designer boutique and a modern salon.I am passionate about pushing the boundaries of technology and creating meaningful impact through innovative software solutions. My ability to conceptualise, strategise, and execute complex projects sets me apart in the industry. I am enthusiastic about collaborating with forward-thinking teams and contributing my skills to drive transformative initiatives.