John Evans Email & Phone Number

Sacramento, California, US

Improving clinical and financial outcomes with technology and process.

Middleton, WI, US

• Initiated and oversaw project to automate revenue recognition, eliminating manual work and setting the organization up for appropriate revenue recognition for fixed-fee engagements
• Initiated and oversaw project to automate manual record build in the financial system based on won opportunities in the CRM, resulting in ~40 hours/month of time savings
• Restructured the company financial goal setting process, leveraging data to drive decisions, and bringing additional transparency to the rest of the company

Middleton, WI, US

• Revamped key CRM sales records to create accurate total and weighted pipeline calculations
• Created organization’s first suite of analytical reports to support financial decision-making, team metrics, and performance management
• Created new Information Technology division and moved end-user support in-house, eliminating our managed services support vendor
• Hired the organization’s first Program Manager and built the company’s first Program Management Organization, allowing for standardized scoping, scheduling, and delivery of company-wide projects
• Implemented various software solutions including Sense Messaging, MS Teams calling, and several additional end-user support tools

• Partnered with a healthcare consulting firm to advise the executive leadership team on sales & marketing strategies, scaling & company transformation, and leveraging data to make decisions.
• Partnered with another healthcare consulting company to reorganize their Operations department. Created updated org chart, job descriptions, etc. as part of the restructure.About the company name - I have no.

Madison, Wisconsin, US

• Created new Sales Operations division along with all team policies and procedures
• Transitioned sales compensation model from discretionary to a metrics-based incentive structure giving sales staff line of sight to total compensation
• Implemented suite of analytical reports providing insight into company revenue, sales, pipeline, and other key metrics
• Developed long-term cost of sales model, projecting 36% reduction in cost of sales over three-year period
• Empowered Sales Division to increase bookings by 83% (proj) in 2021 relative to 2020

Madison, Wisconsin, US

• (Company acquired by Tegria, a for-profit subsidiary of Providence in 2019)
• Responsible for management and success of Sales, Account Management, and Marketing functions
• Grew top-line revenueby 14x over seven-year tenure resulting in company acquisition by Providence/Tegria
• Maintained average client satisfaction score (NPS) of > 74 compared to industry average of 43
• Added >150 health systems to client base
• Scaled division from one person to >30 team members

New York, NY, US

• Responsible for oversight of Patient Access IT teams and leading other special projects as directed by SVP of IT and CIO
• Implemented expedited research workflow for cancer center go-live within six weeks of hire date
• Served as patient access subject matter expert during clinical EHR (Epic) implementation and oversaw workflow modifications to support new system
• Successfully coordinated emergency action plan to relocate >30 clinics and hospital departments within one week after Superstorm Sandy
• Directly managed two managers with teams of ~10 analysts each

• Responsible for managing client deliverables, associates, and analysts on several strategic engagements focused on process improvement and electronic health record implementations
• Implemented emergency charge testing strategy six weeks prior to go-live increasing charge pass rates from 11% to 95% prior to go-live ultimately resulting in an extended engagement with the client
• Led Patient Access transformation at large, integrated health system on the West Coast with deliverables including: creating centralized scheduling and pre-service units, evaluating and contracting with multiple.
• Created Patient Access service line, developing 10 business offerings consisting of associated sales and implementation material

Verona, WI, US

• Implementation Executive - July 2007 - June 2011Responsible for oversight of several simultaneous implementations; maintained regular executive communication, and guided clients through all phases of enterprise.
• Served as executive-level contact for implementations at University of Washington and University of Mississippi Medical Center
• Provided direct project oversight and management for implementations at King’s Daughters Medical Center and University of Colorado Health
• Provided guidance and project-level management for > 60 implementation analysts concurrentlyTeam Leader - November 2007 - June 2011Managed internal team members and participated in management group to set direction for.
• Oversaw career development of eight direct reports
• Participated in consolidation of two product departments into single division as part of cost-reduction and client satisfaction improvement initiatives

Parsippany, NJ, US

• Responsible for account/client management, maintenance of specialized retail reports, and delivery of vendor managed inventory service
• Solely responsible for management and oversight of vendor managed inventory service historically maintained by 2 FTEs
• Served as primary account manager for >20 accounts, providing regular product delivery, support, and relationship management