Working on landscape where 1000+ servers are running actively. Itincludes Physical server, Virtual se rver, cloud servers.Performing Windows Update either manually or automate fromBMC (BladeLogic Management Cons ole) tool.In Windows Server management, Monitoring and securityconsiderations. Incident reporti ng, change management andtransforming the solution into Knowledge data base (KDB), Knowledge Transfer and working SLA based tickets.Responsible for Installing, Configuring and Troubleshooting HP,IBM, Dell Servers.Accountable for Installing, Configuring and TroubleshootingWindows 2012/R2/2016/2019 Server OperatingSystems.Deploying windows server 2008/2012/R2/2016/2019 on both physical servers and virtual environments, based on customer requirements and joining servers to domain, adding users in administrator group of the servers.Mapping storage LUN’s to windows servers via iSCSI initiatorbased on the customer requirements.Installing, Configuring, Updating, Troubleshooting VM’s inVMware.Creating Templates and Deploying Virtual Machine fromTemplates.Migrating the Virtual Machines (Hot and Cold migration) from onehost to anther host by using V- Motion technique.Increasing Disk Space to meet client Requirements.Managing VMware infrastructure, P2V migration, and cloning, template deployment as per the customer requirements. Done Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) inmigration of Windows server from 2003 to2008/2012.In DNS, Assigning VIP’s and Alias names to the hostnames, basedon customer requirements.Managing the DNS and IP Tool management in BlueCat Tool.Monitoring the Servers using Nagios Monitoring tools.Monitoring the Physical servers using Nagios tool and resolving thecritical alerts/warnings.Managing Hardware and Software issues via Hardware Remoteconsole.Basic troubleshooting skills on SUSE Linux OS and Red Hat ServerOS.Deploying and configuring windows server in GCP (Google CloudPlatform) based on customer require nts.

Providing network related support for US clients 24/7. Working clarify and remedy ticketing system to address customers network related issues. Making emergency changes in the network to ensure uninterrupted services. Define parameters for installing or testing of wide area network (WAN), Routers (Cisco 891F and 891w) and other networking equipment. Troubleshooting/configuring of wide area network (WAN), Routers, switch(Cisco 891F, 891W, C2960)and Meraki switch. Troubleshooting wireless devices (cradle point c650,c750,c850). Monitoring network device through Manitou. Installing/troubleshooting networking devices. Troubleshooting various network issues affect solutions and collaborate with staff and outside vendors to resolve complex problems. Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network devices. Analyze network data to determine, troubleshooting and maintaining CISCO IP networks, also implementing CISCO IP routing. Performing routing test or repairs to networking components and maintain process documentations for Clients.

 Responsible for 24x7 Operations support. HSD Thin client IP Configuration, Thin client Configuration & Issues. Citrix Installation Sapphire Agent Pandion Chat Software, Tight VNC. McAfee Agent & Uninstallation, DLP, & Virus Scan Installation, DAT Updating &, HIPS Installation. Open Office Installation, MS Office Activation Zip genius, RICOH Twain Printer Drivers, Brother MFC Pro suite. McAfee Endpoint Encryption Configuration. Configuring Printer Scan to Mails & Scan to Shared Folder. Configuring Network Printer IP Address. OS Installation and Up gradation of 32 bit to 64 bit. Outlook Configuration and Windows Live Mail Configuration. Troubleshooting Outlook issues & Backup of Mails. Troubleshooting MS Office Issues. Browser issues and Updating the Certificate in Browser. Standard Software's Installation Symantec, Summit Agent, Web sense, Autocad2011&2013, WinZip, Adobe Flash player, Adobe Reader, Adobe Acrobat, Msoffice2007,2010&2013, MS Service pack, Google Chrome, Configuring Device Drivers for Hardware Devices, Ethernet, BIOS, Graphics Configuring installation Packages and deploying the Endpoint either remotely or locally. Classify malicious processes based on their behaviour, detecting new threats in real time.