Jeevitha K Email & Phone Number

Oriented new joiners, led employee engagement activities, and facilitated job postings and promotions. Managed employee grievances, retention strategies, and exit formalities. Conducted monthly skip-level and RAG meetings. Updated the HR calendar and resolved employee relations issues. Organized the monthly Women’s Forum and made decisions in the absence of senior HR executives

Handled and resolved complex customer queries. Acknowledged customer inquiries via email, providing resolutions related to products or billing. Conducted follow-up calls to ensure customer satisfaction with the provided solutions. Ensured customer satisfaction with the resolutions related to product issues. Documented daily queries for future reference and process improvement. Actively participated in team huddles, understanding and aligning with client-set targets. Collaborated with team members to achieve targets and improve overall performance.

Chennai, Tamil Nadu, India

Master Of Business Administration - Mba, Mba, A

B.Voc Retail Management And Information Technology, A

12, Biology, General

Master, Business Administration (General)

Bachelor Of Vocational, Retail Management And Information Technology

Hsc

Sslc

Bachelor Of Commerce - Bcom, Retail Management, A

Education record