Jeferson Florencio Email & Phone Number

Vancouver, Colúmbia Britânica, Canadá

Vancouver E Região, Canadá

Vancouver, Canada Area

• Working on both front and back of house daily tasks;• Scheduling, training and evaluating staff and their performance;• Resolving customer’s complaints;• Ordering and inventory controls, entering invoices entries in P & L;• Working with management on daily tasks, implementing operational procedures, and ensuring the following of health and safety procedures;• Learning and applying current and upcoming corporate promotions.

Led establishment project for a food truck company in São Paulo.• Development of business plan, marketing plan and establishment project;• Negotiating agreements with investors and partners;• Defining routines for management, invoicing, tax, staffing, payroll, schedules and performance reviews.

Shopping Villa Lobos E Jundiaí Shopping

Position: PROJECT MANAGER (Oct-Dec 2008 and Jan-Mar 2012) Developed the business case and execution plan to stablish two stores for the commerce of games, toys and electronics in Brazil• Successfully accomplished milestones set by the franchisor to remodel and put into operation two retail stores in different cities, managing agreed deadlines and negotiating contractual terms with all the stakeholders;• Negotiating contracts and time plan with service provides to deliver stores in operation;• Training staff composed by 10 employees, managing payroll, schedules and performance.Position: OWNER AND GENERAL MANAGERManaged two retail stores focused on video games, toys and electronics as part of the largest franchise in Brazil.• Business case development and project management for putting retail stores into operation;• Leadership and management of staff, including performance, scheduling, training and compensation & benefits;• Achieved rank two in sales revenue for two years in a row (2010 and 2011) among 65 stores within the franchise, constantly achieving top 5 rank in the following years;• Established sourcing framework for negotiating contracts and purchase orders with suppliers of video-games, accessories and toys;• Delivered customer support services according to franchiser service level agreement and claim management;• Managing social media, marketing and showcase presentations;• Represented the franchise six times at E3 – Electronic Entertainment Expo in the US;• Delivered reports with business trends, new releases and potential leads for South American publishing managers.

São Paulo Area, Brazil

Contract management within one of Brazil’s largest banks.• Contract administration, renewal and termination;• Negotiation of contractual terms and conditions;• Securing legal and business compliance;• Teamwork projects with different departments within the ban.

São Paulo Area, Brazil

Working as a lawyer and team leader of 10 other lawyers serving an Association of Police Officers of São Paulo;• Elaborating petitions and appeals;• Monitoring and analyzing documentation for corporate legal entities;• Managing contracts for supplies, services and real estate lease.

Preparation of initials, petitions, and appeals; Monitoring of processes and analysis of corporate documents of legal entities;Analysis and elaboration of contracts of supplies, service goods an real estate lease.

São Paulo Area, Brazil

Internship in the São Paulo's City Hall department specialized in expropriation and property reintegration.

North American Business Management Post Baccalaureate, International Business

A program aimed for international students to develop the understanding and decision‐making tools needed to do business in the often.

Direito

Activities and Societies: Atlética esportiva