Jeferson S.

Jeferson S. Email and Phone Number

Content Acquisition Manager @ Wirestock
Vancouver, BC, CA
Jeferson S.'s Location
Vancouver, British Columbia, Canada, Canada
Jeferson S.'s Contact Details

Jeferson S. personal email

About Jeferson S.

I have a diverse background in various industries and specialize in building strong relationships with clients, improving customer experiences, and increasing sales. As a Content Acquisition Manager at Vecteezy, I excel in creating effective strategies for finding new contributors, exceeding acquisition goals, and expanding our content library. By building meaningful partnerships with contributors, I have contributed to long-term content growth. My previous experience at Apple Inc. and Unbounce has given me a unique skillset that blends sales expertise with a focus on customer satisfaction. During my time at Apple Inc., I achieved a top 5 sales position and exceeded business lead targets, demonstrating my ability to drive revenue while delivering exceptional customer satisfaction.I am comfortable in dynamic, innovation-driven environments and have a strong foundation in technology. I am familiar with tools like Zendesk, HubSpot, Asana, Slack and Salesforce, and I have a deep understanding of SaaS principles. My ability to implement strategies that drive growth, enhance sales, and encourage collaboration makes me a dedicated professional who strives to deliver excellence.Technology Expertise: Zendesk, Salesforce, HubSpot, Asana, QuickMail, Apollo, Slack, Notion, ChatGPT

Jeferson S.'s Current Company Details
Wirestock

Wirestock

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Content Acquisition Manager
Vancouver, BC, CA
Website:
wirestock.io
Employees:
253
Jeferson S. Work Experience Details
  • Wirestock
    Content Acquisition Manager
    Wirestock
    Vancouver, Bc, Ca
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  • Freelancer- Self Employed
    Digital Marketing & Photography Services
    Freelancer- Self Employed Apr 2024 - Present
    Vancouver, British Columbia, Canada
    While actively seeking new career opportunities, I have been working as a freelancer, helping small and medium-sized businesses enhance their online presence. Specializing in Google My Business optimization, I assist companies in organically attracting more clients by improving their local search visibility and online reputation.In addition to digital marketing, I provide professional photography services tailored to branding needs, helping entrepreneurs and businesses present their best image through high-quality visuals. This combination of marketing expertise and creative photography allows me to support clients in both growing their customer base and building their brand.
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  • Vecteezy
    Content Acquisition Manager
    Vecteezy Apr 2022 - Apr 2024
    Bowling Green, Kentucky, United States
    • Responsible for acquiring nearly 20 million pieces of content, including AI-generated images, and welcoming and onboarding almost 200 new contributors to the platform in 2 years.• Exceeded annual individual goals within 4 months, propelling the company to surpass overarchingtargets by 3 months in advance for 2022• Drove the acquisition of 4 million+ files and the successful onboarding of 50+ contributors in 7 months,driving remarkable network growth• Exceeded annual goals by securing over 6 million leads and adding 80 contributors, enhancing contentand community engagement in 2023• Started Q1 2024 with 8 million leads acquired and 30 new contributors onboarded, establishing arecord pace for annual goals
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  • Self-Employed
    Photographer
    Self-Employed Jun 2021 - Nov 2022
    Vancouver, British Columbia, Canada
    From June 2021 to November 2022, I had the pleasure of working as a freelance photographer, specializing in capturing portraits, engagements, and precious family moments. This journey not only honed my photography skills but also taught me the ins and outs of running my own business. Balancing marketing, time management, client relations, finances, social media, website upkeep, editing, and delivery was a rewarding challenge that equipped me with valuable skills transferrable to my corporate roles. While I’ve returned to corporate life, photography remains a cherished passion and creative outlet. These days, I delight in capturing candid moments, especially of my growing family, including my adorable baby daughter.
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  • Shopify
    Marketplace Technical Support Specialist
    Shopify Jan 2021 - Jun 2021
    Vancouver, Canada Area - Remote
    • Supported stakeholders with the Facebook Marketplace app, resolving 300 issues per month and maintaining a 90% customer satisfaction rate.• Created internal documentation, reducing onboarding time by 30%.• Operated independently, achieving individual and team goals, maintaining quick turnaround response times, and achieving a high Net Promoter Score (NPS).
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  • Shopify
    Risk Specialist
    Shopify Jan 2020 - Dec 2020
    Vancouver, Canada Area, Remote
    • Played a key role as a risk specialist, dedicating 2-4 hours daily to support the Risk team during a surge of tickets from Brazilian customers.• Led efforts in fighting fraud for Brazilian customers, responding to 50-100 fraud cases every day. • Analyzed data extensively to identify fraud patterns, resulting in a 25% increase in fraud detection accuracy.• Stayed updated on new fraud trends and technologies, contributing to a 30% decrease in fraud-related losses for Brazilian customers.
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  • Shopify
    Language Care (Bi-Lingual Portuguese-English)
    Shopify Aug 2019 - Dec 2020
    Vancouver, Canada Area - Remote
    • Achieved a 200% increase in email response productivity, maintaining exceptional customer satisfaction levels.• Pioneered the launch of live chat support for Brazilian customers, managing up to 3 inquiries simultaneously without compromising service quality.• Provided support and troubleshooting for Portuguese and English-speaking merchants via emails and chats, resolving 20-30 issues daily with a 90% customer satisfaction rate.• Gathered context and solved technical and non-technical issues such as domain settings and store design, reducing resolution time by 20%.• Engaged in meaningful conversations to provide growth opportunities for merchants, resulting in a 20% increase in customer retention.• Collaborated effectively with teammates, specialists, and third parties, leading to successful partnerships and projects completed within my first year.
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  • Unbounce
    Support Coach
    Unbounce Jan 2019 - Jun 2019
    Vancouver, Canada Area
    • Achieved a 95% customer satisfaction rate by resolving over 500 inquiries monthly via phone, chat, andemail, addressing billing, software use, and technical configurations• Elevated landing page conversion rates for 100+ clients by providing strategic designrecommendations, resulting in significant improvements in customer engagement and positiveperformance reviews• Achieved a 25% increase in customer incident resolution speed by effectively managing diversecommunication channels, leading to enhanced overall satisfaction and positive feedback
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  • Apple
    Sales Specialist
    Apple Apr 2017 - Dec 2018
    Surrey, Canada
    • Achieved and maintained an exceptional 100% positive Net Promoter Score (NPS), showcasing acontinuous delivery of outstanding client experiences through exceptional customer service• Exceeded sales goals by 6% through proactive generation of 80+ leads, resulting in a remarkable 26%revenue growth attributed to strategic sales initiatives• Recognized as a top 5 sales performer with perfect scores in Timely Assistance and Solution Quality,demonstrating a steadfast dedication to exceptional customer service
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  • Auto Center Preguinhos
    Sales & Operations
    Auto Center Preguinhos Jan 2014 - Aug 2016
    São Paulo Area, Brazil
    • Managed customer service operations, inventory tracking, and product availability to ensure seamless customer experiences.• Conducted detailed sales analysis, providing actionable suggestions to drive sales growth and improve revenue streams.• Led the successful migration from hard-copy ordering to a robust digital inventory management system, enhancing efficiency and accuracy in inventory management processes.
  • Bayer Healthcare
    Sales Development Representative
    Bayer Healthcare Oct 2007 - Dec 2014
    São Paulo
    • Achieved market leadership for 60% of managed products, surpassing competitors in targeteddemographic segments and driving revenue growth• Contributed significantly to the successful launch of 6 women's healthcare products, driving a 20%market penetration increase within the first year• Served as the primary point of contact for OBGYN and key Thought Leaders (TLs) within my territory,fostering strong partnerships and acting as a trusted advisor to drive synergistic outcomes, resulting ina 20% increase in TL engagement satisfaction scores.• Documented and addressed medical information queries in alignment with handling procedures,ensuring accurate and timely responses, and maintaining a high satisfaction rate among internal andexternal stakeholders.
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  • Bayer Healthcare
    Junior Sales Representative
    Bayer Healthcare Oct 2007 - Oct 2009
    São Paulo Area, Brazil
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  • Merck
    Sales Representative
    Merck Sep 2006 - Sep 2007
    São Paulo Area, Brazil
    • Managed and expanded a key territory, supporting the largest hospital in Latin America (Hospital das Clínicas of the University of São Paulo), achieving a 150% increase in client database size from scratch to 150 clients in 6 months.• Conducted daily face-to-face sales meetings with physicians, gynecologists, and obstetricians, resulting in a 30% increase in product prescription and sales.• Conceptualized and implemented targeted marketing strategies for each product in collaboration with physicians and healthcare professionals, leading to a 20% growth in market penetration.• Developed and maintained visit itineraries, continuously growing the medical database by 10% monthly for enhanced sales opportunities.
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  • Kantar Worldpanel
    Analyst
    Kantar Worldpanel Dec 2005 - Sep 2006
    São Paulo Area, Brazil
    View
  • Vivo S.A
    Retail Sales Representative
    Vivo S.A Oct 2004 - Aug 2005
    São Paulo Area, Brazil
    View
  • Saint-Gobain
    Marketing And Merchandising Assistant
    Saint-Gobain May 2004 - Sep 2004
    São Paulo Area, Brazil
    View
  • Carrefour
    Buyer Assistant
    Carrefour Mar 2002 - Jul 2003
    São Paulo Area, Brazil
    View

Jeferson S. Skills

Marketing Market Analysis Healthcare Marketing Strategy Operating Systems Vendas Pharmaceutical Sales Sales Effectiveness Market Planning Marketing Management Competitive Analysis Microsoft Excel Microsoft Word Microsoft Office Sistema Apple Compliance Powerpoint Portuguese Mac Os Lightroom English Spanish

Jeferson S. Education Details

Frequently Asked Questions about Jeferson S.

What company does Jeferson S. work for?

Jeferson S. works for Wirestock

What is Jeferson S.'s role at the current company?

Jeferson S.'s current role is Content Acquisition Manager.

What is Jeferson S.'s email address?

Jeferson S.'s email address is je****@****ail.com

What schools did Jeferson S. attend?

Jeferson S. attended Fundação Getulio Vargas / Fgv, Centro Universitário Nove De Julho.

What skills is Jeferson S. known for?

Jeferson S. has skills like Marketing, Market Analysis, Healthcare, Marketing Strategy, Operating Systems, Vendas, Pharmaceutical Sales, Sales Effectiveness, Market Planning, Marketing Management, Competitive Analysis, Microsoft Excel.

Who are Jeferson S.'s colleagues?

Jeferson S.'s colleagues are Sofya Stepanyan, Fauzan Bintang R, Nancy Arslanyan, Roza Shakhbazyan, Razmik Arshakyan, Florencia Godoy Montivero, Maxim Nemchenko.

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