Jeff Graham

Jeff Graham Email and Phone Number

Technical Support | Car Enthusiast
Jeff Graham's Location
Bradenton, Florida, United States, United States
About Jeff Graham

Jeff Graham is a Technical Support | Car Enthusiast. Colleagues describe him as "I have worked with Jeff for 15 years supporting telephony related applications at AT&T. It has been an absolute pleasure working with him in all that time. Jeff, is professional, technically savvy, hard working, determined, persistent, and has deep knowledge of the applications and technologies we support. All of those are great qualities that would make him a valuable asset to any company. But what I think really sets Jeff apart is his teamwork, cooperativeness, his personality. All this just makes working with Jeff very easy, because he gets the job done, gets it done quickly and efficiently, and both enjoys and makes you enjoy it, while its getting done. He would undoubtedly make a valuable asset to any company lucky enough to get him." and "I worked with Jeff for at least seven years in the Contact Center infrastructure support role supporting the Qfiniti™ application for voice and screen recording; and analytics functions for the Mobility Centers. Jeff certainly knows the application like the back of his hand and would be an asset to most any IT organization. "

Jeff Graham's Current Company Details

Technical Support | Car Enthusiast
Jeff Graham Work Experience Details
  • Apple
    Product Specialist
    Apple Apr 2020 - Jan 2021
    United States
  • At&T
    Professional - It Telephony Infrastructure Engineer
    At&T 2014 - 2019
    Bradenton, Florida
    Support IP Voice and Video capture technologies in contact call centers recording infrastructure including all adjunct equipment associated with voice and screen capture applications.
  • At&T
    Senior Specialist Telephony Implentation & Operations
    At&T 2005 - 2014
    Johnson City, Tennessee Area
    Supported implementation and performance tuning for Aspect ALM/UIP dialer and E-talk/Qfiniti server hardware and client software in Mobility Contact Call Centers.
  • At&T
    Customer Finance Manager
    At&T 2001 - 2005
    Johnson City, Tennessee Area
    Managed a team of 20+ customer finance contact call center agents who utilized an Aspect ALM/UIP dialer to proactively reach customers.
  • At&T
    Team Lead Manager
    At&T 1998 - 2001
    Charlotte, North Carolina
  • At&T
    Retail Sales Associate
    At&T 1997 - 1998
    Pembroke Pines, Florida
  • At&T
    Customer Finance Representative
    At&T 1995 - 1997
    Boca Raton, Florida

Frequently Asked Questions about Jeff Graham

What is Jeff Graham's role at the current company?

Jeff Graham's current role is Technical Support | Car Enthusiast.

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