Jeff Andersen Email & Phone Number

Westminster, Co, Us

Portland, Oregon, Us

Unified the PMO, Agility practice, Technology Operations and Business Operations into a single COE driving Tripwire velocity, predictability, integrity & compliance.Elevated technical Program Management mantra to C-Suite. Operationalized Danaher Business System practices governing strategic planning for Cloud SaaS, Industrial and Cross-sell initiatives. Revolutionized program reporting and transparency via predictability and quality reporting models. Implemented annual plan oversight and subsequent CI coaching for C-Suite.Unified strategic planning and incorporated cross-functional department inclusion to improve average ready-to-develop KPI by 90 days.Assumed executive leadership (CIO Ops) of IT ops, service desk and R&D DevOps for the Tripwire unit. Planned and directed the associated annual $15m technology OpEx. Assumed executive leadership (CISO Ops) for business continuity, cybersecurity and risk management for the Tripwire unit. Led 2020 pandemic remote work response for 700 FTE with zero down time. Directed SOX, SOC and NIST compliance programs. Assumed executive leadership (BusOps) for Tripwire’s revenue cycle technology: CRM, ERP, Billing, BI and Software RevRec platforms. Assumed executive charter and oversight for Tripwire’s $23m technology and software development capital expenditures. Directed R&D outsourcing onboarding program to expand R&D capacity by 250 FTE. Refreshed end-to-end data center operations. Integrated business technology and revenue cycle operations to support SaaS digital distribution.Streamlined commercial operations via conversion of CRM and BusApps development to Agility models.Coordinated M&A due diligence for the sale of Tripwire to the HelpSystems LLC. Directed integration planning and execution for initial combined IT and revenue cycle operations.

Portland, Oregon, Us

Chartered and implemented a professional technical program management practice from the ground up. Recruited, trained and coached Tripwire's program managers to senior level.Developed and directed software development lifecycle procedures for structured program management of Tripwire strategic product initiatives.Implemented an increment value methodology to increase product release frequency by 1000 percent. Designed & implemented portfolio management standards, ROI modeling and release trains for facilitating hundreds of software, appliance and services increment deliveries. Established a flexible commercial launch model to effect ~200 commercial software and SaaS product releases per year.Introduced services program management to establish Tripwire’s hybrid cloud managed security services.Consolidated Agility practice to standardize Agile R&D practices and cross-functional program execution. Delivered Agility services to unite R&D (US, India, Vietnam & Mexico), IT, DevOps & Services silos. Established Agility product ownership community-of-practice aligned to incremental value enumeration and delivery.Graduated seven subordinate staffers to company leadership positions. Re-established Tripwire’s user experience (UX) engineering team.

Chicago, Us

Led PMO for Electronic Health and financial management software engineering programs encompassing 150 engineers across four global development facilities. Organized and supported the roll-out of Agile development for programs for the Ambulatory division. Led engineering and Agile adaption of a 21 CFR Part 11 compliant quality management system. Chartered platform engineering for database and ancillary platforms and led reinvestment into platform performance, scalability and virtualization.

Chicago, Us

Delivered end-to-end project management for clinical software development programs; integrating Centricity EMR and Centricity Practice Management into a single software platform. Delivery and subsequent steady-state development supported $30+mil revenue for segment annually. Provided program leadership for GE’s electronic medical record data warehousing and clinical outcomes reporting team.Managed data center facility hosting EMR data.

Chicago, Us

Conceived and managed IT support model providing user centric help desk, hardware and software support, telecom support and enterprise application support to 1200 seats across five US site facilities.Implemented and managed new service level agreements and incident management systems. Established customer engagement to effectively implement an IT business analyst model.

Manager – Project Office – Siemens: Innovated, implemented and managed an IT Project Office methodology supporting a 250-employee desktop support outsourcing engagement at Intel Corporation.Services Group Manager – Corporate Software: Managed a Windows95 technical support help desk center (OS Launch) and Exchange messaging consulting team.Contract Manager – Pacific Heritage Assurance: Introduced Total Quality Management training and led process improvement sessions. Delivered TQM analysis and process design training to the legal, medical administration and policy issue departments.

Bs, Business Administration - Management

Pdp, Nmdc & Amc