• Lead large and complex cross-functional application development programs and projects in an Agile SAFe environment to successfully drive stakeholder expectations, company initiatives, and improve revenue. • Worked directly with Product Managers and Business owners to understand product directions and strategies for the short- and long-term goals across US, CAN, and EU merchant bases.• Oversaw and lead simultaneous programs and large projects to generate application releases and new innovative products directly contributing to organizational growth and revenue generation.• Provided project management leadership in requirements gathering and team collaboration across multiple work-streams to align with Risk and Compliance and Customer Success requirements. • Partnered with Scrum Teams and Product Owners to set milestones and timetables for intermediate deliverables including application releases, User Acceptance, Knowledge Articles, and support processes via JIRA, Epic and Confluence tools to improve time to market.• Produced project / program plans, roadmaps, on-going health and progress reporting to PMO and Executive level leadership, identifying risks and dependencies, and mitigation plans and progress. • Managed and facilitated the Go to Market activities, coordinating the Product and Development teams with the Customer Support, Education and Enablement, Marketing and Sales teams to ensure on-time product deliveries and improved merchant engagement.• Lead post-release Project and Program level review sessions with all teams and stakeholders to identify process improvement opportunities and plan avoidance actions items.

• Provided Project Management and technical leadership to various Lines of Business to include Commercial Lending, Customer Banking, and to engineering teams for the delivery of infrastructure and virtual computing environments.• Lead projects of cross-platform infrastructure teams to build out data center environments, networking and data storage (SAN / NAS) environments, and backup and data retention environments for nominal and on-demand growth needs within a matrixed work environment, and for special projects and programs with specific highly visible business requirements.• Utilized Agile, Scrum, Waterfall, and Lean project management techniques to lead global business and technical resources for cross-functional projects with competing priorities by using critical thinking, sound judgement, and quick decision-making abilities.• Embraced accountability and responsibility for the End-to-End of enterprise business partner solutions of over 500 projects and programs including multi-million-dollar and extended timeframe efforts across multiple data centers, LOB’s, and delivered on-time and adhering to ITIL and best practices. • Solid reputation of driving ‘white glove’ projects in various areas with successful results in translating business needs into technical specifications, reliable and repeatable requirements gathering, budget and financials tracking, timeline management, and deployment validation with value-added reporting processes to support Go / No Go decisions against predicted or desired outcomes for organizational technology directions. • Embraced accountability and responsibility for providing project analysis and transparent comprehensive reporting to decrease project timelines and Time to Market deliveries.

Managed seven to twelve shared technical resources in the End-to-End delivery of enterprise business solutions leveraging bank standards, IT best practices, defined tracking and reporting tools and processes.Leveraged DMAIC Project Management methodologies in requirements gathering, solution negotiations, procurement, timeline management, budgeting, QA, production turnover to provide consistent, accurate and repeatable deliverables.Provided technical leadership and project guidance for the delivery of nominal and on-demand growth of physical and virtual servers, infrastructure, storage, and application rollouts by facilitating project meetings and providing up to date status reporting to both business and technical teams.Shared lessons learned with peers, partner groups and project teams to help improve the overall processes and identify areas of improvement via on-line, groups or forum settings.Major accomplishments included project management of the implementation of a world class Geographic Infrastructure Analytics System, integrating internal and cloud spatial demographics for ATM distribution.