Jeff Basilio
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Jeff Basilio Email & Phone Number

More than 10 years of experience in the BPO Industry as Quality Analyst, Data Analyst, Customer and Technical Support Representative. at Sciformix
Location: Paris, ÎLe-De-France, France 4 work roles 2 schools
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Current company
Sciformix
Role
More than 10 years of experience in the BPO Industry as Quality Analyst, Data Analyst, Customer and Technical Support Representative.
Location
Paris, ÎLe-De-France, France
Company size
588 employees

Who is Jeff Basilio? Overview

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Quick answer

Jeff Basilio is listed as More than 10 years of experience in the BPO Industry as Quality Analyst, Data Analyst, Customer and Technical Support Representative. at Sciformix, a with 588 employees, based in Paris, ÎLe-De-France, France. AeroLeads shows a matched LinkedIn profile for Jeff Basilio.

Jeff Basilio previously worked as Quality Assurance Specialist at Sciformix and Quality Specialist at Concentrix. Jeff Basilio holds Bachelor'S Degree, Nursing Education from United Doctors Medical Center - Southeast Asian College.

Company email context

Email format at Sciformix

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Sciformix

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Profile bio

About Jeff Basilio

Goal-oriented [Safety Data Analyst, Quality Analyst, Customer/Technical Support Representative] successfully assists companies by developing and implementing updates to operational standards, team organisation and employee engagement strategies. Proactive and personable employee with skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing more than 10 years of experience and demonstrated record of success.

Current workplace

Jeff Basilio's current company

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Sciformix
Sciformix
More than 10 years of experience in the BPO Industry as Quality Analyst, Data Analyst, Customer and Technical Support Representative.
princeton, new jersey, united states
Website
sciformix.com
Employees
588
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Company profile
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4 roles

Jeff Basilio work experience

A career timeline built from the work history available for this profile.

Quality Specialist

Concentrix

Manila, National Capital Region, Philippines

Monitored completed work and provided feedback to improve team member performance.Maintained quality assurance procedure documentation.Identified quality trends to investigate call procedure flaws, process inefficiencies and training needs.Participated in calibration sessions with stakeholders to promote consistent alignement on policies and processes.

Apr 2014 - Jan 2017

Technical Support Representative

Epldt, Inc.

Manila, National Capital Region, Philippines

Received inbound calls to facilitate customer or technical service.Provided outstanding service to customer by attending closely to concerns and developing solutions.Escalated concerns, issues and requirements for immediate rectifications.

Aug 2008 - May 2009

Customer Service Representative

Pilipinas Teleserv Inc.

Manila, National Capital Region, Philippines

Answered inbound calls facilitate customer service. Escalated concerns, issues and requirements for immediate rectification.

Aug 2006 - Apr 2008
Team & coworkers

Colleagues at Sciformix

Other employees you can reach at sciformix.com. View company contacts for 588 employees →

AD Ashwini Dubal Ashwini Dubal Colleague at SciformixPune, Maharashtra, India View → GG Gayatri Gautam Gayatri Gautam Colleague at SciformixIndia View → SK Sunil Kuwalekar Sunil Kuwalekar Colleague at SciformixMumbai, Maharashtra, India View → MK Mayuri Kalyankar Mayuri Kalyankar Colleague at SciformixPune, Maharashtra, India View → DP Dr.Purushottam Patil Dr.Purushottam Patil Colleague at SciformixMumbai, Maharashtra, India View → MJ Meghna Jain Meghna Jain Colleague at SciformixMumbai Metropolitan Region, India View → SR Sheetal Rajput Sheetal Rajput Colleague at SciformixMumbai, Maharashtra, India View → PP Priya Pai Priya Pai Colleague at SciformixPune, Maharashtra, India View → TA Tripti Agrawal Tripti Agrawal Colleague at SciformixPune, Maharashtra, India View → US Upasana Shah Upasana Shah Colleague at SciformixIndia View →
2 education records

Jeff Basilio education

FAQ

Frequently asked questions about Jeff Basilio

Quick answers generated from the profile data available on this page.

What company does Jeff Basilio work for?

Jeff Basilio works for Sciformix.

What is Jeff Basilio's role at Sciformix?

Jeff Basilio is listed as More than 10 years of experience in the BPO Industry as Quality Analyst, Data Analyst, Customer and Technical Support Representative. at Sciformix.

Where is Jeff Basilio based?

Jeff Basilio is based in Paris, ÎLe-De-France, France while working with Sciformix.

What companies has Jeff Basilio worked for?

Jeff Basilio has worked for Sciformix, Concentrix, Epldt, Inc., and Pilipinas Teleserv Inc..

Who are Jeff Basilio's colleagues at Sciformix?

Jeff Basilio's colleagues at Sciformix include Ashwini Dubal, Gayatri Gautam, Sunil Kuwalekar, Mayuri Kalyankar, and Dr.Purushottam Patil.

How can I contact Jeff Basilio?

You can use AeroLeads to view verified contact signals for Jeff Basilio at Sciformix, including work email, phone, and LinkedIn data when available.

What schools did Jeff Basilio attend?

Jeff Basilio holds Bachelor'S Degree, Nursing Education from United Doctors Medical Center - Southeast Asian College.

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