Operations Supervisor - Contract Position
Product Support Services
Naperville, Il
Supervision of 50+ technicians and support staff, performing electronics testing and repair, quality control, packing and shipping of consumer electronics including but not limited to laptop and desktop computers, tablets, monitors, audio and video equipment including large screen televisions. Organization of production process to meet daily business goals, team building and personnel management, including the hiring, training, coaching and adjustments of personnel requirements congruent with production needs as necessary to accommodate a dynamic workload. Personnel hours reporting for payroll, daily monitoring and reporting of department output, and collaboration with client liaisons concerning work flow, labor, and quality standards.